Saw your comment about the "Ultimate " BLT! I agree Hanover tomato makes all the difference, but... are you using the best mayonnaise Dukes?
Donald Little
Great place for lunch
Wanda McCombe (Tora)
Great food
Shellie Bates
Lunch was good. Had a basic BLT. The angel hair pasta was very good.
Paul Grois
Wonderful
Glen B
Instead of slaving over your stove for several hours for Thanksgiving dinner just come to Suzanne's and wait in the parking lot for 3 hours to pick up your food. No explanation just continue to wait for our food.Never again will I order from Suzanne's. Complete disaster.
Ashley Anthony
Food was delicious but it cannot make up for the chaos of Thanksgiving Preorder pickup on Wednesday 11/23. After you made the preorder there were no email reminders sent and there were no reheating instructions sent or provided. There was no where to park, a massive crowd of people waiting, and no line control or process for checkin. Even the process of calling names out was fractured and inconsistent.Although there were set pickup times, it didn’t matter once there. At one point an employee went to the refrigerated truck and started a new check in list, a new line, a new process, due to the lack of coordination at the front. The owner was there and not doing anything to fix or control the situation. Not a single employee spoke to anyone directly or took charge. Not even Suzanne. Once I received my food I checked my bag & was given 2 wrong items. This was resolved quickly. I then had to carry my full Thanksgiving meal 3 blocks to my car (turkey, ham, stuffing, mashed potatoes, pie, gravy, rolls, quiche). In one plastic bag. Again, the food was delicious. But I cannot justify going through that again.
Amanda
I chose 3 stars because I have eaten here before, food was delicious, and never had a problem. However, my experience picking up Thanksgiving food was ridiculous. I could have made the 3 items I was standing around waiting for in the time it took for them to hand me my prepaid order. I waited along with a large crowd of others, outside, in the parking lot. The order had a pick up time of 10:30 and I received it at 12:30. I am sure something went terribly wrong on their end, and they may have had a good understandable reason for such a delay in filling orders, but no one addressed the crowd of eager customers to explain the holdup. If they’d have given a reason, even a vague one, it would’ve made it easier to wait. The fact that they did not acknowledge it or offer apology, explanation, or give a reason for the madness leads me to decide not to order from here in the future.
Jennifer Fortney
They catered our wedding and everything was amazing. The service was impeccable. Everyone ranged and raved about the good. We loved everything!
Tracey M
Always a favorite when in Ashland and now a Halloween Day tradition. I had the crab cake sandwich and cucumber salad, both delicious and my sister has the pastrami and Swiss on rye, which I tried and it was toasted to perfection.
The cashier was extremely rude & miserable. Food was so expensive for how stale it tasted. Super disappointed for the amount of good reviews I read.
Scott McIntire
Fantastic crab quiche!Slid in before 2 & got quiche to go!Happy Fri-yay!
Beyondthebull
My Lady and I were in the Glen Allen, VA area to visit some of her relatives and her cousin took us to Suzanne’s for lunch. This was a real treat. I had potato salad and a reuben sandwich and some vegetable soup. The food was 5-Star and the best veggie soup that I’ve had in a very long time. When discussing the rating of the food with My Lady, she was knit-picking until I asked her about the big cookie that she had … her remark… “Off the chart!” Case closed. The ambiance is back-home country and one of us had to sit down at a table to hold our seats while 2 of us went to the counter to order the food. They also call your name when your order is ready and you have to go to the counter to pick it up. There is no table service.
Tina Mello
Cozy lunch spot on the tracks in downtown Ashland that is perfect for watching trains. The food is tasty and prepared fresh on site.
gary leatherman
Great catering job for 30 people. Amazing food throughout the entire meal
Saw your comment about the "Ultimate " BLT! I agree Hanover tomato makes all the difference, but... are you using the best mayonnaise Dukes?
Great place for lunch
Great food
Lunch was good. Had a basic BLT. The angel hair pasta was very good.
Wonderful
Instead of slaving over your stove for several hours for Thanksgiving dinner just come to Suzanne's and wait in the parking lot for 3 hours to pick up your food. No explanation just continue to wait for our food.Never again will I order from Suzanne's. Complete disaster.
Food was delicious but it cannot make up for the chaos of Thanksgiving Preorder pickup on Wednesday 11/23. After you made the preorder there were no email reminders sent and there were no reheating instructions sent or provided. There was no where to park, a massive crowd of people waiting, and no line control or process for checkin. Even the process of calling names out was fractured and inconsistent.Although there were set pickup times, it didn’t matter once there. At one point an employee went to the refrigerated truck and started a new check in list, a new line, a new process, due to the lack of coordination at the front. The owner was there and not doing anything to fix or control the situation. Not a single employee spoke to anyone directly or took charge. Not even Suzanne. Once I received my food I checked my bag & was given 2 wrong items. This was resolved quickly. I then had to carry my full Thanksgiving meal 3 blocks to my car (turkey, ham, stuffing, mashed potatoes, pie, gravy, rolls, quiche). In one plastic bag. Again, the food was delicious. But I cannot justify going through that again.
I chose 3 stars because I have eaten here before, food was delicious, and never had a problem. However, my experience picking up Thanksgiving food was ridiculous. I could have made the 3 items I was standing around waiting for in the time it took for them to hand me my prepaid order. I waited along with a large crowd of others, outside, in the parking lot. The order had a pick up time of 10:30 and I received it at 12:30. I am sure something went terribly wrong on their end, and they may have had a good understandable reason for such a delay in filling orders, but no one addressed the crowd of eager customers to explain the holdup. If they’d have given a reason, even a vague one, it would’ve made it easier to wait. The fact that they did not acknowledge it or offer apology, explanation, or give a reason for the madness leads me to decide not to order from here in the future.
They catered our wedding and everything was amazing. The service was impeccable. Everyone ranged and raved about the good. We loved everything!
Always a favorite when in Ashland and now a Halloween Day tradition. I had the crab cake sandwich and cucumber salad, both delicious and my sister has the pastrami and Swiss on rye, which I tried and it was toasted to perfection.
Restaurantji Recommends
The cashier was extremely rude & miserable. Food was so expensive for how stale it tasted. Super disappointed for the amount of good reviews I read.
Fantastic crab quiche!Slid in before 2 & got quiche to go!Happy Fri-yay!
My Lady and I were in the Glen Allen, VA area to visit some of her relatives and her cousin took us to Suzanne’s for lunch. This was a real treat. I had potato salad and a reuben sandwich and some vegetable soup. The food was 5-Star and the best veggie soup that I’ve had in a very long time. When discussing the rating of the food with My Lady, she was knit-picking until I asked her about the big cookie that she had … her remark… “Off the chart!” Case closed. The ambiance is back-home country and one of us had to sit down at a table to hold our seats while 2 of us went to the counter to order the food. They also call your name when your order is ready and you have to go to the counter to pick it up. There is no table service.
Cozy lunch spot on the tracks in downtown Ashland that is perfect for watching trains. The food is tasty and prepared fresh on site.
Great catering job for 30 people. Amazing food throughout the entire meal