McDonald's

103 S Carter Rd, Ashland
(804) 798-5809

Recent Reviews

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Jacquelin Richardson

Went thru drive thru. Placed in drive thru holding #2 to wait quite some time to get single burger order.

Atmosphere: 2

Food: 3

Service: 2

Norman Gray

Poor K9

Atmosphere: 1

Food: 1

Service: 1

Nicole Madden

The Worst McDonald’s Experience Ever!

If you don’t want to work there, find another job! The employee, a Black woman with black and white braids, was incredibly rude and unprofessional. I don’t understand how someone like that even gets hired for customer service.

I waited 20 minutes for my food, only to be served something cold and stale. To make matters worse, she had an attitude when handing it to me. The lack of care is shocking—especially when people are spending their hard-earned money.

I have two small children to feed while traveling, and this was beyond disappointing. I spent $20 on food that wasn’t worth a dime. I should have gone somewhere else, and I strongly suggest others do the same.

What really pushed me over the edge was hearing her mumble about how she was going to quit and how she needed to lock the door, all while walking in and out of the kitchen. This kind of slack service is unacceptable.

Management needs to do better because this location is failing its customers. I’ll never return.

Atmosphere: 1

Food: 1

Service: 1

Paul Souto

Staff who are not very responsive and who don't bother to let you know when the orders are ready (so it has time to cool down).

Atmosphere: 5

Food: 5

Service: 2

Justin Lewis

The food was absolutely scrumptious with that pleasant hint of grease you would expect from a white trash breakfast from a methed out trailer

Vegetarian options: I recommend lots of cardio after eating here

Dietary restrictions: Everyone should be restricted from this food on there diet

Parking: Cracker barrel is right next door

Kid-friendliness: Right beside busy rt 1 no play ground and high drug motels across the street

Wheelchair accessibility: Sure

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sausage, Egg Mcmuffin, Bagel

Paul

Nice location, the food is hot and bathrooms are clean

Atmosphere: 5

Food: 5

Service: 5

Shana Jackson

I have to say this is one of the best McDonald’s I have visited. The place is very clean, neat and organized. The staff were very welcoming and helpful and brought our food to the table. Use this as a training location and maybe the others can learn something!! Great work ladies!!

Dietary restrictions: They have signage EVERYWHERE to inform staff of food allergies and or dietary restrictions.

Kid-friendliness: Provided information for kids items that was helpful. Environment is family friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Apple Pie

Gerald James

Took over 10mins to get thur drive-thur with meal order thur the app.

Atmosphere: 2

Food: 3

Service: 2

Sarah Luong

My ❤ belongs to the Byrd. Even if the movies are no longer 2 dollars.

Atmosphere: 5

Food: 4

Service: 5

John Haile

Great place but I'm not a mcdonald's fan. I only go because of my kids.

Atmosphere: 5

Food: 3

Service: 5

Genesis Gonzalez

Honestly, I did like the food, and everything was great, but the service was kinda off like it took 20 minutes to have our food but the rest was great.

Atmosphere: 4

Food: 5

Service: 2

Christina “Juicy butt” Osterbind

The employees didn’t want to help you instead you were expected to use the kiosk to place your orders. The problem with the kiosk is not everyone has the ability to order that or has to pay cash only..

Atmosphere: 3

Food: 5

Service: 3

beth major

Lovely staff. Very clean store. Food was hot and delicious. Thank you.

Atmosphere: 5

Food: 5

Service: 5

India Stanley

need more workers, they were understaffed

Atmosphere: 5

Food: 5

Service: 1

Melissa Braswell

Workers rush you out of the drive through and basically toss your food to you. Staff is very short with customers but food was ok.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Apple Pie

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