Service took forever and rarely got checked on, TVs were blurry, and the food came out not very warm.
Atmosphere: 2
Food: 3
Service: 1
Veronica Ramos
Every time I go to this place, it takes forever. One time it took 30 minutes just to get a soda at takeout. My husband ordered on the app today, the app said food would be ready at 5:20, he’s been there for more than 30 minutes and food is not ready and I am starving and hangry waiting. Never going back!
Service: 1
Alex Was There
Great food🍗 and drinks🍺 for the price! Service was excellent but a little bit longer than expected (35min for food). Overall rating 7 out 10.
Atmosphere: 5
Food: 5
Service: 4
Eddie Talbert
The chicken was over cooked and my order was wrong
Atmosphere: 2
Service: 1
CristalVanesa Espinoza
Very bad service , always the waitres come late, 👎
Tish Jones
Fun place to eat with friends
Atmosphere: 5
Food: 5
Service: 5
David C
I cannot comment on the food or atmosphere because we weren't there long enough to experience either. I came in with a party of eight for dinner, was promptly seated and perused the menu for close to 15 minutes. I let the host know that we were ready to order and was reassured that my server would be right with us. After another five minutes with no server, we walked out. It's such a shame that the service is beyond poor at every BWW I have ever been to. They have such great food but the service is seriously lacking. Please get your house in order, BWW.
Service: 1
adia rose
Our server, Fred, was awesome. Super sweet and helpful. Food was good and timely. I can here for Veterans Day and today and the staff was 10/10 both times.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings
Jason G
This location is great with awesome people however I hate going in their bathroom. It is always dirty, smells, and has puddles of urine all over the floor.
Atmosphere: 1
Food: 5
Service: 4
Rodrigo Saavedra
Great restaurant! Very cold, I was freezing inside
I had a disappointing experience at Buffalo Wild Wings while picking up my order. The staff member at the front desk was on her phone and did not answer my question about how long my order would take. I did not receive any help, which was frustrating. I hope this issue can be addressed to improve customer service.
Adriana Pacheco
My husband and I went to Buffalo Wild Wings for dinner yesterday, and it was hands down one of the worst dining experiences we’ve ever had.
To start off, our server was actually great — friendly and attentive at the beginning. But everything went completely downhill from there. It took 30–45 minutes just to get our food. When it finally arrived, my order was wrong. I had specifically asked for bone-in wings and was served boneless. Our waiter apologized and said he’d put in the corrected order.
Well… that “corrected order” took over an hour to come out.
So I’m sitting there watching my husband eat while I’m starving, and not a single person bothered to update us on the status of my wings. We had to ask three separate times if anyone knew what was going on, and each time we got nothing — no check-ins, no updates, no apology, absolutely no sense of urgency.
Then after waiting for more than an hour, our server brought us the check — still with no wings. Five minutes later, my wings finally came out… in a to-go box. I never asked for them to be packed to go. I was still planning to eat there because, again, I was STARVING after waiting all night.
At that point, the whole experience was beyond frustrating. Slow service, wrong order, zero communication, and then the final slap in the face: wings to-go after we’d already been charged and ignored for an hour.
Buffalo Wild Wings, this was unacceptable. By far one of the worst restaurant experiences I’ve ever had. I will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Khyber N
Be ready for a negative attitude from the order pick up desk. I just picked up my food. The lady is so terrible at her customer service skills.
Matt Ross
This place sucks. Avoid it. Staff is incompetent. Waited for an hour and a half, just 2 of us, never got our food. 5 or 6 people who cam in after us all got their food. Waiter was slow as hell! Barely anyone in the place. I will never go back to this dump. This has happend more than once here. For real, dont go.
Atmosphere: 1
Food: 1
Service: 1
A R
No wonder this place is 3.5 stars. I came for pick up order and was waiting for my order at the take out section. 2 ladies started violently throwing the orders in the bag. When my turn came they hand it to me with an attitude. Take out people who placed online orders, your orders get violated before it is handed to you by two grumpy staff.
Service took forever and rarely got checked on, TVs were blurry, and the food came out not very warm.
Atmosphere: 2
Food: 3
Service: 1
Every time I go to this place, it takes forever. One time it took 30 minutes just to get a soda at takeout. My husband ordered on the app today, the app said food would be ready at 5:20, he’s been there for more than 30 minutes and food is not ready and I am starving and hangry waiting. Never going back!
Service: 1
Great food🍗 and drinks🍺 for the price! Service was excellent but a little bit longer than expected (35min for food). Overall rating 7 out 10.
Atmosphere: 5
Food: 5
Service: 4
The chicken was over cooked and my order was wrong
Atmosphere: 2
Service: 1
Very bad service , always the waitres come late, 👎
Fun place to eat with friends
Atmosphere: 5
Food: 5
Service: 5
I cannot comment on the food or atmosphere because we weren't there long enough to experience either. I came in with a party of eight for dinner, was promptly seated and perused the menu for close to 15 minutes. I let the host know that we were ready to order and was reassured that my server would be right with us. After another five minutes with no server, we walked out. It's such a shame that the service is beyond poor at every BWW I have ever been to. They have such great food but the service is seriously lacking. Please get your house in order, BWW.
Service: 1
Our server, Fred, was awesome. Super sweet and helpful. Food was good and timely. I can here for Veterans Day and today and the staff was 10/10 both times.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings
This location is great with awesome people however I hate going in their bathroom. It is always dirty, smells, and has puddles of urine all over the floor.
Atmosphere: 1
Food: 5
Service: 4
Great restaurant! Very cold, I was freezing inside
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had a disappointing experience at Buffalo Wild Wings while picking up my order. The staff member at the front desk was on her phone and did not answer my question about how long my order would take. I did not receive any help, which was frustrating. I hope this issue can be addressed to improve customer service.
My husband and I went to Buffalo Wild Wings for dinner yesterday, and it was hands down one of the worst dining experiences we’ve ever had.
To start off, our server was actually great — friendly and attentive at the beginning. But everything went completely downhill from there. It took 30–45 minutes just to get our food. When it finally arrived, my order was wrong. I had specifically asked for bone-in wings and was served boneless. Our waiter apologized and said he’d put in the corrected order.
Well… that “corrected order” took over an hour to come out.
So I’m sitting there watching my husband eat while I’m starving, and not a single person bothered to update us on the status of my wings. We had to ask three separate times if anyone knew what was going on, and each time we got nothing — no check-ins, no updates, no apology, absolutely no sense of urgency.
Then after waiting for more than an hour, our server brought us the check — still with no wings. Five minutes later, my wings finally came out… in a to-go box. I never asked for them to be packed to go. I was still planning to eat there because, again, I was STARVING after waiting all night.
At that point, the whole experience was beyond frustrating. Slow service, wrong order, zero communication, and then the final slap in the face: wings to-go after we’d already been charged and ignored for an hour.
Buffalo Wild Wings, this was unacceptable. By far one of the worst restaurant experiences I’ve ever had. I will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Be ready for a negative attitude from the order pick up desk. I just picked up my food. The lady is so terrible at her customer service skills.
This place sucks. Avoid it. Staff is incompetent. Waited for an hour and a half, just 2 of us, never got our food. 5 or 6 people who cam in after us all got their food. Waiter was slow as hell! Barely anyone in the place. I will never go back to this dump. This has happend more than once here. For real, dont go.
Atmosphere: 1
Food: 1
Service: 1
No wonder this place is 3.5 stars. I came for pick up order and was waiting for my order at the take out section. 2 ladies started violently throwing the orders in the bag. When my turn came they hand it to me with an attitude. Take out people who placed online orders, your orders get violated before it is handed to you by two grumpy staff.
Atmosphere: 1
Food: 1
Service: 1
Loading...