KFC
5711 Columbia Pike, Bailey's Crossroads
(703) 578-1710
Recent Reviews
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I honestly don’t leave reviews often, but this KFC location truly deserves one. The food was great, and the customer service was even better. I’ve been here twice, and both times the experience was nothing but positive. The staff is friendly, communicates well with each other, and works as a team, which really shows. My food was prepared quickly, and everything was fresh. It’s refreshing to see that there are still places that truly care about good customer service. I’ll definitely continue coming back to this location.
Atmosphere: 5
Food: 5
Service: 5
Great food and even better customer service!
Atmosphere: 5
Food: 5
Service: 5
The food was really good.
Atmosphere: 5
Food: 5
Service: 5
Love this location and its staff
Atmosphere: 5
Food: 5
Service: 5
Store is very clean and staff is very helpful and friendly
Atmosphere: 5
Food: 5
Service: 5
The best KFC I've been to in my whole life recommended 10/10 🔥🔥🔥🔥
Atmosphere: 5
Food: 5
Service: 5
Food Was great
Atmosphere: 5
Food: 5
Service: 5
Ordered chicken tenders extras crispy, the service was nice, and I got my food quick.
Atmosphere: 4
Food: 5
Service: 5
Rachida she work there she very helpful and patient.
Atmosphere: 5
Food: 5
Service: 5
Instead of being honest and not telling me that they didn’t have a gravy flight like I asked for at the drive thru and the window they lied and just charged me with two of the white gravy. If they didn’t have the gravy flight I would have went elsewhere. Just a waste of money and you can I doubt the owner of this franchise care too much because ain’t no way this kfc is corporate and their false advertising. Even online it says this gravy flight is on the menu this is extremely unprofessional. Never I again will I come here and I’ll make sure anybody I know doesn’t either especially with mice running around the building. Go to the others ones in VA they way better
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The honey BBQ chicken legs were much better at this KFC. Still not enough sauce on all of them but getting better
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Popcorn Nuggets
They are shameless thieves, I pay for a service and after paying they tell me that they don't have what I asked for, they don't want to replace my order nor do they want to return the money, the manager hid and doesn't want to replenish the money I paid $49 for a family order and they stole my money. They don't want to show a face and withdrew from the counter.
I’ve been going to this KFC for a while which I’ve gotten minimal to no complaints about. I was really tired and decided to order delivery which I was nervous about since it would be my first time especially through the KFC app. I recently ordered 2 chicken sandwiches, a biscuit and a large coleslaw. Everything was fine until I opened my coleslaw. I don’t know if this was supposed to be a filled or not but it was presented poorly. I understand if that was the portion ratio for the coleslaw but at least use a smaller container. It looked like the store didn’t have enough coleslaw and just made my large coleslaw last minute. Considering paying almost 8 dollars for this coleslaw I was disappointed. I could only imagine families ordering this coleslaw which is advertised to share.. I work in fast food which is why I can understand the portion but in a large container that looks not filled and half water half coleslaw..? No thank you. Safe to say that I will no longer order any large slaw from this location ever again. I attempted to call the store the next day which no surprise no one picked up. I only until now got help and attention from their customer service on the app.
Atmosphere: 1
Food: 1
Service: 1
This is my first time visiting this store. You can tell the employees are doing their best for how this store looks beyond shine
Atmosphere: 5
Food: 5
Service: 5
Excellent restaurant
Atmosphere: 5
Food: 5
Service: 5
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