Food was really good and it came out like immediately. The service was terrible, however. I asked if they took Google pay to make sure I could pay, and the cashier rolled his eyes and threw up his hands at me. I'm not asking to be pandered to, I get that people have bad days, but don't take stuff out on me for no reason.
Also, watched an employee pick napkins off a table and put them back in the main stack, which was very unhygienic.
Atmosphere: 3
Food: 5
Service: 1
William Tarbox
Stopped in, after waiting at counter for 3 minutes, no one came out. We left.
Food: 1
christine fields
Slowest service of any cookout we’ve ever been to. Additionally, the individual working the drive thru did not speak or understand English. Will not be back. Worse experience.
Atmosphere: 1
Food: 4
Service: 1
Allie Honaker.
Unseasoned “cajun” fries, mayo on my burger when I didn’t ask for it, lady at the window was on her phone and didn’t say a single word to me except my total.
Atmosphere: 1
Food: 1
Service: 1
Payton Hill
I got there at around 11:40 pm and stayed with some friends till about 12:10 am. The person behind the counter was creepy and he kept doing things suggesting that he wanted us to leave almost like they were closing but I know for a fact that they are open till at least 4am. Anyway worst experience I've ever had there. Will NEVER go to Cook Out for a late night bite ever again!
Atmosphere: 2
Food: 4
Service: 1
Brandon Williams
Expect middle school cafeteria quality food. Can't say much else, the sides were smaller than expected. Don't see myself coming back.
You have to make sure you sat what you want clearly
Atmosphere: 5
Food: 5
Service: 5
Tharsuleth
It would be nice if the woman at the drive through spoke English. She got the order wrong 3 times, then acted hateful when she handed us our food. Do better!
Atmosphere: 1
Food: 3
Service: 1
Shaun Baze
The drive-thru speaker is the worst I've ever heard. Could not understand half of what was said, and there is no display to confirm they are getting your order correct (which unsurprisingly they do not)
Stan Hartman
The family recently visited a restaurant on the main drive leading into the university. I had heard great things about their burgers, so I decided to give them a try. To our surprise, the burgers and fries were absolutely delicious! The dining area could use a bit of cleaning, but that’s easily fixable. It was a busy weekend with all the students returning to campus, so I can understand why the place was a bit messy. But if you’re looking for a great place to eat without spending a fortune, I highly recommend visiting this restaurant.
Atmosphere: 4
Food: 5
Service: 4
ghassan alserayhi
I’ve given this place two chances, and both times I was met with the same poor treatment—if not worse the second time. The staff are consistently impolite and dismissive. On my last visit, the person at the drive-through refused to respond to my questions (for example, I asked if my drink was the small size I ordered, since I was clearly handed a large, but she just looked at me up and down and said nothing). When I asked for the manager, she was polite, but her excuse was unacceptable—claiming the staff member “doesn’t know English,” even though she clearly understood me when I asked her to call the manager. And honestly, in a busy town, no one can convince me that someone working in food service doesn’t understand something as basic as “small” and “large.”
The way they treat customers makes you feel like you’re asking for free food. Completely unprofessional, and I won’t be coming back. If you value basic respect and good service, I’d suggest avoiding this place—bad behavior shouldn’t become the norm.
Food is ok, just basic old-fashioned burger and fries. I tried it twice to make sure that it’s a rare experience, so I give it 3.5/10. The shake is basically just ice cream, so don’t waste your money on it assuming you would get at least a normal shake.
Food is fine but the manager is rude
Atmosphere: 1
Food: 4
Service: 1
Food was really good and it came out like immediately. The service was terrible, however. I asked if they took Google pay to make sure I could pay, and the cashier rolled his eyes and threw up his hands at me. I'm not asking to be pandered to, I get that people have bad days, but don't take stuff out on me for no reason.
Also, watched an employee pick napkins off a table and put them back in the main stack, which was very unhygienic.
Atmosphere: 3
Food: 5
Service: 1
Stopped in, after waiting at counter for 3 minutes, no one came out. We left.
Food: 1
Slowest service of any cookout we’ve ever been to. Additionally, the individual working the drive thru did not speak or understand English. Will not be back. Worse experience.
Atmosphere: 1
Food: 4
Service: 1
Unseasoned “cajun” fries, mayo on my burger when I didn’t ask for it, lady at the window was on her phone and didn’t say a single word to me except my total.
Atmosphere: 1
Food: 1
Service: 1
I got there at around 11:40 pm and stayed with some friends till about 12:10 am. The person behind the counter was creepy and he kept doing things suggesting that he wanted us to leave almost like they were closing but I know for a fact that they are open till at least 4am. Anyway worst experience I've ever had there. Will NEVER go to Cook Out for a late night bite ever again!
Atmosphere: 2
Food: 4
Service: 1
Expect middle school cafeteria quality food. Can't say much else, the sides were smaller than expected. Don't see myself coming back.
Atmosphere: 3
Food: 1
Service: 5
Tasty.
Atmosphere: 3
Food: 5
Service: 4
Everyone here deserve a raise
Food: 5
Service: 5
Food and services were very good.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
You have to make sure you sat what you want clearly
Atmosphere: 5
Food: 5
Service: 5
It would be nice if the woman at the drive through spoke English. She got the order wrong 3 times, then acted hateful when she handed us our food. Do better!
Atmosphere: 1
Food: 3
Service: 1
The drive-thru speaker is the worst I've ever heard. Could not understand half of what was said, and there is no display to confirm they are getting your order correct (which unsurprisingly they do not)
The family recently visited a restaurant on the main drive leading into the university. I had heard great things about their burgers, so I decided to give them a try. To our surprise, the burgers and fries were absolutely delicious! The dining area could use a bit of cleaning, but that’s easily fixable. It was a busy weekend with all the students returning to campus, so I can understand why the place was a bit messy. But if you’re looking for a great place to eat without spending a fortune, I highly recommend visiting this restaurant.
Atmosphere: 4
Food: 5
Service: 4
I’ve given this place two chances, and both times I was met with the same poor treatment—if not worse the second time. The staff are consistently impolite and dismissive. On my last visit, the person at the drive-through refused to respond to my questions (for example, I asked if my drink was the small size I ordered, since I was clearly handed a large, but she just looked at me up and down and said nothing). When I asked for the manager, she was polite, but her excuse was unacceptable—claiming the staff member “doesn’t know English,” even though she clearly understood me when I asked her to call the manager. And honestly, in a busy town, no one can convince me that someone working in food service doesn’t understand something as basic as “small” and “large.”
The way they treat customers makes you feel like you’re asking for free food. Completely unprofessional, and I won’t be coming back. If you value basic respect and good service, I’d suggest avoiding this place—bad behavior shouldn’t become the norm.
Food is ok, just basic old-fashioned burger and fries. I tried it twice to make sure that it’s a rare experience, so I give it 3.5/10. The shake is basically just ice cream, so don’t waste your money on it assuming you would get at least a normal shake.
Atmosphere: 1
Food: 1
Service: 1
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