Jiang's Chinese Restaurant

1213 Carmia Way, Bon Air
(804) 379-0600

Recent Reviews

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Charles Young

Vegetable delight was missing flavor. Chicken fried rice was oily with weird chicken, and overall, it was not great. Charged 3.50 for a glass of sparkling water. The staff was very friendly, very nice atmosphere. Wish the food was better.

Atmosphere: 4

Food: 2

Service: 4

Ellie Quinonez

I love Jiangs. Best lo mein in town. Their beef is juicy and tender. They’re veggies are not soggy nor hard. Cooked just right. Love their general tso chicken. Mongolian beef. Their app for delivery and ordering is awesome. But they always pick up for phone orders too. Great place! I’ve celebrated my birthday here bc I like it so much.

Food: 5

Service: 5

Cole Pareti

Best Chinese food in the area. I highly recommend the sautéed string beans and the house fried rice. Service was quick and our server was very friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: House Fried Rice

Clinton Hamilton

My favorite chinese restaurant in the area. Lunch special value is great. I wish this place was closer to home so I could be a more regular customer.

Atmosphere: 5

Food: 5

Service: 5

Michael Anthony

Pretty good Chinese food for the area. My wife and I enjoyed the food, and the service was great. We'll be back.

Atmosphere: 3

Food: 4

Service: 5

Gilmore

I have been eating at this place since 2012...not anymore. The nice elderly lady has retired back to her country. The food quality has declined miserably as the prices have increased. I use to get the fantail shrimp, I got them recently and now they are just regular shrimp deep fried...for 8.95. That is not what is advertised as well. My order, again was not prepared as requested. I drive 2 hours round trip and it was my only chinese place. It is sad, I really use to enjoy their food...guess I will buy a wok. Lol

Atmosphere: 1

Food: 1

Service: 1

Kalit Atl

Terrible service and deceitful. I ordered a General Tso dinner and by the time I got any food my group was already halfway done. Then instead of what I ordered they brought me a plate of Orange Chicken. I pointed this out and the server took the plate back and supposedly would go get my plate. Minutes later the server comes back and places the exact same Orange chicken on my table and leaves. My group was getting close to be done so i just had the Orange chicken. The food was mediocre at best and the trying to cheat a customer is unacceptable. Do they really think you can mistake one dish for another?

Atmosphere: 2

Food: 1

Service: 1

Xenia C.

Easily parked up front upon arriving. The hostess provided great customer service and answered all our questions as it was our first time here. Our order was ready when promised too !

We decided to try this restaurant after seeing good review on Facebook. The food was packaged well and when we arrived home everything was still hot. I’ll start with the rice; it is absolutely a great value! I removed the peas and carrots and added bean sprouts ( I love them but not sure I would have added them if I’d known it be $2 more). For $14 the house fried rice is a steal because it was right over 3 servings. Taste wise it was good but I’ve had better at other places; when we ate it initially I felt it was missing a flavor. But when I reheated it the next day I actually liked it better. I also had the fried chicken wings (they’re wingettes); they were good but not what I’m used to from Chinese takeout restaurants and they had a bit of feathers still on them. The pork lo-mein was tasty to me but my boyfriend stated it had a different taste than what he’s used to. He also said he liked it better when he ate it the next day. The lo mein made 2+ servings. The pork dumplings were good and we also liked the egg rolls. When asked the hostess let us know th e egg rolls were shrimp & ground beef but they looked and tasted like pork egg rolls to us (which we prefer any way).

Overall good food and I’d suggest it to others if looking for something in that area. I loved the service and would be open to trying them again for another meal but don’t think they’ll replace my go to Chinese takeout spot.

Atmosphere: 4

Food: 3

Service: 5

Jamster22101

Every time. Every. Single. Time I order delivery from this place I am shocked how quickly it shows up. Great food at a fair price and so so so fast for delivery!

Food: 5

Service: 5

Recommended dishes: Orange Chicken

Pamela Williams

The customer service was great. Very friendly atmosphere. The food was good and priced reasonably! Will go back again!

Gregory Jones

Always a proud pleaser!

Atmosphere: 5

Food: 5

Service: 5

Ben

Food was just okay. There was not a lot of flavor and portion size was bit small for the $16 price tag. The service was good and food was fresh. I will definitely find another Chinese restaurant next visit through Richmond.

Kid-friendliness: Chicken nuggets and fries were available for my four old son.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: House Fried Rice, General TSO Chicken, Orange Chicken

Lara

Amazing Orange Tofu!

Atmosphere: 5

Food: 5

Service: 5

Steve A

Always a pleasure

Atmosphere: 5

Food: 5

Service: 5

Christopher Creekmore

Horrible customer service. Late delivery time. And the food is awful. I paid $60 for food delivery for my family. It's horrible don't bother please!

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