Penn Station East Coast Subs

It's nowhere near as good as it used to be. The food was good, but the service was poor, and the place was run down.

Apparently they are too lazy to make subs after 9? I have gone here for years and never had an issue walking in after nine or placing an order after nine but today when I went they said they stop serving at nine an hour before close? I think that the employees just wanted to get out early tonight because I know thats not true

Door dash order cancelled after over 30 min lead + wait time. Extremely poor.

My dad and I were unfamiliar at Penn Station East Coast Subs at first, but we then tried it there and we liked it there to eat sandwiches and fries for lunch and they were so good!

This location was disgusting. The floor was sticky. There were visible fries and food particles all over the floor of the dining area/kitchen. The kitchen also had food spilled all over the counter. After seeing the condition of everything I no longer wanted my cheesesteak.

Food was good. All drinks taste like soap,tea containers haven't been cleaned in months/years. Kinda pricey for the amount you get. Also was battling a gnat the entire time at the table 😄

They have the best Italian sandwich! The best chocolate chip 🍪 cookies! 😋

This was just ok. I know it depends on who is on the grill as to how your food will be. Well my fries were semi warm. I ate inside so the fries weren't hot when they brought them to me. The steak has so little meat on the bread oh my goodness. The drink Dr pepper was the only thing that was appealing to me today.

Atmosphere: 5

Food: 3

Service: 5

This was my first time coming here and it’s definitely giving everything and Italian sandwich should give. I didn’t think there was a sandwich shop running neck and neck with jimmy Jhon’s. I can’t say who’s. Better because they are both delicious for different reasons. I can cant wait to back and try the Philly cheesesteak. If you’re wondering about it I’d say try it it’s on point.

Atmosphere: 3

Food: 5

Service: 3

Excellent subs ! The food is great ! Needs some better managment in the store.

Atmosphere: 2

Food: 5

Service: 3

Horrible! Food quality very poor and didn’t even have fries smh never again

Atmosphere: 1

Food: 1

Service: 2

The place could use a face lift. But there's a young man who works here that is a great manager, not sure of his name but he wears black nail polish. Really good dude always good service and food quality when he's there

Atmosphere: 3

Food: 5

Service: 5

The Italian sub and hand cut fries are great

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Hand-Cut French Fries, Sub

How was the third customer in this store first opened. I visit the store last night and ordered the chicken cordon bleu. What I got was chicken, mushrooms, onions. Everything that wasn't a chicken caught on Blue. When I called the store and asked to speak to the manager, a young lady answered the phone and I asked her. Are you the manager? She said yes and I said can I get your name she said no and I said excuse me what did you say she says n o no and hung the phone up for me. So if this is the type of customer service at Penn station on Midlothian it's going to continue to give us customers. I will band myself and not spend any money more and not recommend that store to anybody else. It's the worst customer service I've received. I was the second customer when that store first open for the first time

Atmosphere: 1

Food: 1

Service: 1

Manager was extremely rude about a grub hub order that was missing a sandwich. Both the driver and manager blamed each other. Most managers tend to be better with customer service. The sandwiches we got were lesser quality than we have had in the past.

Food: 3

Service: 1