Red Robin Gourmet Burgers and Brews
11500 Midlothian Tpke, Richmond
(804) 378-0898
Recent Reviews
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Clucks and fries, so good
Yummy! I had the Shroom burger & it was delicious. It was cooked to perfection! The server/bartender was friendly, attentive & provided me with excellent customer service. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Great service. Nice atmosphere 👌
Atmosphere: 4
Food: 5
Service: 4
Great food, servers are always nice.
Atmosphere: 5
Food: 5
Service: 5
it’s usually pretty good here but I guess I caught them on a bad day. I’ll just
Make a sandwich at home from now on!
Food: 1
Service: 1
Burgers cooked incorrectly x2. Left feedback on website. Difficult to do. May try again in a year. Perhaps B team was in the kitchen on Wednesday afternoon. Server was good. We didn’t send back because we were hungry and needed to eat soonest. The cook was slow, but the overcooked food was edible. Initial noise level was enough to drown out the lone noisy male waiter. Females were not noisy.
Atmosphere: 3
Food: 3
Service: 5
Took my son here for his birthday. Had a very pleasant experience. Waiter was awesome.
Atmosphere: 5
Food: 5
Service: 5
After being seated had wait 12 minutes before anyone came to take our order. We had the big yummy burger deal it was way over cooked and salty husband said his was dry
Atmosphere: 2
Food: 3
Service: 2
Nice place for burgers with lots to chose from. Love their onion rings
Atmosphere: 5
Food: 5
Service: 5
I get that the mall and restaurant were busy due to tax free weekend, but I never got my food. Server was awesome; but my 3 kids ordered, got their food and finished it and it wasn't quick. All I kept getting told was my meal was being worked on. My youngest even got his second dish about 20 or so minutes after his main meal, my food was still waiting. I paid my bill, paid for food I never got and we left due to we had to get stuff done and a long drive home, any time I saw our server he was busy. Never got asked if I wanted to order something else. I felt bad leaving and making the kitchen staff cook food, but it shouldn't have taken that long. First time I've had an issue here, not sure if it was understaffing or what.
Atmosphere: 5
Food: 3
Service: 3
Restaurantji Recommends
Regular Caesar salads were hot. Kinda gross. Like 6 fries came in the bottomless fries baskets and it took forever to get more each time. It’ll be less overwhelming for servers if they just gave more at a time because they’d be running around less. Our server was an absolute sweetheart. She was wonderful.
Atmosphere: 3
Food: 2
Service: 4
LESLIE!!!
I had a problem with a delivery order. Adam was so helpful, polite, and kind. He resolved the issue, made sure we were happy with the new food, and stopped by our table to check on us! Excellent management!! Jason was our server and was amazing!! Food as always was delicious and came to the table hot and fresh! Definitely recommend Chesterfield Red Robin for their service and food quality!! Thank you for your help!!
Leslie was amazing and the food was great too. So many fries!
Leslie
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