Chili's Grill & Bar

368 Market Center, Bristol
(276) 466-1088

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We had a good meal, and our server, Jennifer, was friendly and attentive. One thing I hope management will address is accessibility. Our party included a wheelchair user and another family member using a cane. As we arrived, the host made eye contact with us but didn’t offer to help with the doors, and when we left, several employees saw us navigating two sets of doors while carrying a walker and takeout containers but no one offered assistance. A small gesture like...
Normally I don't have too much of a problem with Chili's. This time however was different. Our burgers were just okay nothing wonderful but at least they were warm and the fries were warm. One of our companions ordered the 6-oz steak that came with potatoes and broccoli. The potatoes were cold. They brought her some fresh ones and then when she cut into her steak it was raw. She ordered medium. She had to send everything back and wait for it to be made again and in the...
Exceptional service and food. Super friendly hostess, servers and workers. I noticed not one worker sat idle, all were busy bees working to clean, serve, and extra helpful to customers. Fantastic job to the staff, hard work often goes unnoticed these days, especially in the restaurant business as it takes so many people working together to push out a satisfying meal and make folks happy, so kudos, letting you know I noticed!!

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