I would say by far this is the dirtiest and most unfriendly Subway in the Bristol area
Atmosphere: 2
Food: 2
Service: 2
John Dorn
I wish they would go back to using capacolia ham on their Italian subs.
Atmosphere: 5
Food: 4
Service: 5
Whit Morison
Terrible customer service. Definitely will not go back to this store.
Atmosphere: 1
Food: 3
Service: 1
William Solinsky
I placed an online mobile order, when I arrived they hadn’t started on it. It was sitting at the end of the table. They told me they didn’t have time, they were busy but kept taking customers that came in instead of making the online orders. I had to eventually get in line to get my food. And they didn’t have the meatballs for one of my subs and no one knew how to heat up the meatballs, it was a horrible experience.
Atmosphere: 1
Food: 1
Service: 1
R Gibbs
Online ordering was left open and we placed an order which showed an available pickup time of 7:30 yet the restaurant had closed down at 7pm. No way of getting a refund. Online ordering shouldn’t be left open if a restaurant is closing early.
Service: 1
Charlean Dickson
I called to place an order said I would have to do it on line. I had 2 coupons I could get it to take one but not the other. So I called the store and Casey the lady I talked to told me she would fix it just bring it in . I said ok Thank you. When I went to pay it knocked out the coupon. So when my daughter came to go pick up the subs I gave her the coupons and told her they will fix it when she gets there. But they wouldn't she told her in front of her boss she told me I had to come in and order and use the coupons and that's not what she told me because if she did I would have went somewhere else. I was not feeling well and my daughter agreed to pick it up. I will probably think twice before going there again. Don't lie about what you say. Especially just because I didn't show up . I would of if I were able.
Food: 2
Service: 1
Crystal Holt
Worst Subway in the tricities!! Every time we go there’s only ONE PERSON at the bar and that person is usually freaking out because there’s a huge line and they have no help. Last time we went the guy making the subs was telling everyone how he had put in his 2 weeks and how miserable it was working there
Atmosphere: 1
Food: 1
Service: 1
Tonya Ward
The lady that fixed my sub was very rude and really didn't care about nothing
Crystal Shaver
I went into the store to buy myself a 6” sub, the lady asked me what I wanted and I told her, then she replied back in a rude tone what I wanted on the sub which I had already told her, then after she built the sub, she told me the other lady would ring it up. After he lady rung it up, I had to reach for my bag because the red headed woman was too busy checking her phone.
I will not go back to any Subway if they are going to dish out disrespect to their customers, plus workers shouldn’t be allowed to be on their phones while on the clock.
Terri Bartmess
Subway will not accept any coupons they send to my home. You get these coupons in the mail; you can't order online in the app or in person with them. What a waste of paper! What a disappointment when you think you're going to get good deal. I marched myself right over to McAlister's and spent my money on a higher quality sub. I will not be returning to Subway. I had the same experience at the Blountville, Tennessee Subway. No more wasting my time or money with Subway.
The chicken bacon ranch is amazing and the staff are always friendly!
Freddie Sergeon
Went in there was ordering my food and over heard a young man talking to the lady that was working about stealing his money out of his wallet how do you let someone work for you that steals off a customer...or anyone for that matter..I will not be back if she's there..and for her to give him money back is admitting to it and she wouldnt have if the cops wasn't threatened.so you let thieves work for you
Kaycilynn Robinson
Terrible. Ordered an easy pick up, toasted subs and chips. My husband went to pick it up and the subs weren’t even toasted. They didn’t even give us our chips. I’m annoyed because I left them a nice tip too thinking they would just do the simple job of my order.
Bill Marr
I didn't get any food. I drove a team there to pick up sandwiches, but my past experience with Subway has always been good. I enjoy the breakfast subs with ham, egg, and cheese.
Shelby Zvara
Staff is always incredibly nice and the restaurant is so clean! Rebecca made our food and it was perfect!
I would say by far this is the dirtiest and most unfriendly Subway in the Bristol area
Atmosphere: 2
Food: 2
Service: 2
I wish they would go back to using capacolia ham on their Italian subs.
Atmosphere: 5
Food: 4
Service: 5
Terrible customer service. Definitely will not go back to this store.
Atmosphere: 1
Food: 3
Service: 1
I placed an online mobile order, when I arrived they hadn’t started on it. It was sitting at the end of the table. They told me they didn’t have time, they were busy but kept taking customers that came in instead of making the online orders. I had to eventually get in line to get my food. And they didn’t have the meatballs for one of my subs and no one knew how to heat up the meatballs, it was a horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Online ordering was left open and we placed an order which showed an available pickup time of 7:30 yet the restaurant had closed down at 7pm. No way of getting a refund. Online ordering shouldn’t be left open if a restaurant is closing early.
Service: 1
I called to place an order said I would have to do it on line. I had 2 coupons I could get it to take one but not the other. So I called the store and Casey the lady I talked to told me she would fix it just bring it in . I said ok Thank you. When I went to pay it knocked out the coupon. So when my daughter came to go pick up the subs I gave her the coupons and told her they will fix it when she gets there. But they wouldn't she told her in front of her boss she told me I had to come in and order and use the coupons and that's not what she told me because if she did I would have went somewhere else. I was not feeling well and my daughter agreed to pick it up. I will probably think twice before going there again. Don't lie about what you say. Especially just because I didn't show up . I would of if I were able.
Food: 2
Service: 1
Worst Subway in the tricities!! Every time we go there’s only ONE PERSON at the bar and that person is usually freaking out because there’s a huge line and they have no help. Last time we went the guy making the subs was telling everyone how he had put in his 2 weeks and how miserable it was working there
Atmosphere: 1
Food: 1
Service: 1
The lady that fixed my sub was very rude and really didn't care about nothing
I went into the store to buy myself a 6” sub, the lady asked me what I wanted and I told her, then she replied back in a rude tone what I wanted on the sub which I had already told her, then after she built the sub, she told me the other lady would ring it up. After he lady rung it up, I had to reach for my bag because the red headed woman was too busy checking her phone.
I will not go back to any Subway if they are going to dish out disrespect to their customers, plus workers shouldn’t be allowed to be on their phones while on the clock.
Subway will not accept any coupons they send to my home. You get these coupons in the mail; you can't order online in the app or in person with them. What a waste of paper! What a disappointment when you think you're going to get good deal. I marched myself right over to McAlister's and spent my money on a higher quality sub. I will not be returning to Subway. I had the same experience at the Blountville, Tennessee Subway. No more wasting my time or money with Subway.
Restaurantji Recommends
The chicken bacon ranch is amazing and the staff are always friendly!
Went in there was ordering my food and over heard a young man talking to the lady that was working about stealing his money out of his wallet how do you let someone work for you that steals off a customer...or anyone for that matter..I will not be back if she's there..and for her to give him money back is admitting to it and she wouldnt have if the cops wasn't threatened.so you let thieves work for you
Terrible. Ordered an easy pick up, toasted subs and chips. My husband went to pick it up and the subs weren’t even toasted. They didn’t even give us our chips.
I’m annoyed because I left them a nice tip too thinking they would just do the simple job of my order.
I didn't get any food. I drove a team there to pick up sandwiches, but my past experience with Subway has always been good. I enjoy the breakfast subs with ham, egg, and cheese.
Staff is always incredibly nice and the restaurant is so clean! Rebecca made our food and it was perfect!
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