Vocelli Pizza- Gainesville
12741 Braemar Village Pz, Bristow
(703) 361-1104
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Recent Reviews
of the local pizza chains in the area, this is one of my favorites to go to. Pizza from there is always great and service is friendly. Yes the upcharges on the toppings and crust upgrades are getting steep but at least the quality is still there. Will order again
Food is consistently really good but the real reason I’m writing this review is for the customer service. I ordered after hours on the app not realizing the restaurant I was placing the order with was closed. The app processed the payment automatically. The restaurant was contacted and informed of the mishap. The employee I spoke to was polite and understanding issuing the refund immediately and another employee took the time out of their busy day to actually call and confirm...
everything about vocelli pizza is great except: being charged for salad dressing .$75 and the $4.99 whatever fee that is...not to mention the rise in prices but that's everywhere...I would have placed lots more orders over the years but this 2.99, 3.99, 4.99 evolving in number and name, technology fee, service fee, etc... is the #1 blocker for me when deciding to place orders. I like to tip drivers, and this interferes directly with that, so...ordering once or twice a year...
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