Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 5747 Burke Centre Pkwy, Burke, Virginia, 22015, US
Telephone: (703) 250-2537
Price range: $
Rating: 1.8

$ • Mexican, Fast Food

Hours:
5747 Burke Centre Pkwy, Burke
(703) 250-2537

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill offers quick fast-food burrito options, with employees efficiently preparing orders. However, there are ongoing issues with accuracy when ordering, both in-person and through delivery services like Grubhub. The menu includes items such as steak burrito bowls and roasted chili and corn salsa, with additional fees for delivery and service. The atmosphere is decent, but the lack of attention to order accuracy remains a significant downside. Recent customer experiences highlight exceptional customer service, with staff going above and beyond to correct mistakes and ensure customer satisfaction. One employee personally delivered a missing item to a customer's house, showcasing helpfulness and kindness. Many customers also praise the freshness of the food, even late at night, and the friendly attitude of employees. However, some experiences have been disappointing, especially when delivery errors occur, leading to frustration due to poor communication and slow resolution. Despite these issues, the restaurant maintains a generally positive reputation for its helpful staff and fresh food.