On January 5th around 9:00 pm, my UNDERAGE daughter went through the drive-through at this McDonald’s location and was sexually harassed by an employee.
The employee was a white man in his 40s with a beard, working the drive-through window. He would not hand her food to her until he repeatedly commented on her appearance. This happened multiple times, forcing her to endure unwanted and inappropriate remarks just to receive the food she had already paid for.
This was not casual conversation. It was unprofessional, inappropriate, and unacceptable behavior, especially from an employee in a position of control over a CHILD.
What makes this worse is the complete failure of management. I called later that same day and spoke to a supervisor, who told me the general manager would contact me. She never did. No follow-up, no apology, no indication that this was taken seriously.
This lack of response suggests a serious problem with accountability at this location. No customer should feel uncomfortable or degraded just to pick up food.
I strongly caution others about visiting this location, and I expect corporate to address behavior like this immediately, because local management clearly did not.On January 5th around 9:00 pm, my UNDERAGE daughter went through the drive-through at this McDonald’s location and was sexually harassed by an employee.
The employee was a white man in his 40s with a beard, working the drive-through window. He would not hand her food to her until he repeatedly commented on her appearance. This happened multiple times, forcing her to endure unwanted and inappropriate remarks just to receive the food she had already paid for.
This was not casual conversation. It was unprofessional, inappropriate, and unacceptable behavior, especially from an employee in a position of control over a CHILD.
What makes this worse is the complete failure of management. I called later that same day and spoke to a supervisor, who told me the general manager would contact me. She never did. No follow-up, no apology, no indication that this was taken seriously.
This lack of response suggests a serious problem with accountability at this location. No customer should feel uncomfortable or degraded just to pick up food.
I strongly caution others about visiting this location, and I expect corporate to address behavior like this immediately, because local management clearly did not.
Atmosphere: 1
Food: 1
Service: 1
Zach Pitkin
Extremely rude staff, including Manager.
Atmosphere: 1
Food: 3
Service: 1
Tim Draper
Big Mac & Chicsandwich were fine but the fries were cold & tasted of stale fry oil
Atmosphere: 2
Food: 3
Service: 4
Ainsley Shewbridge
They accepted my mobile order and claimed that they were open until 1am. I’ve gone there so many times at 12:30/12:45, and this time for some reason they were closed. No drive though or anything. I was extremely upset and I don’t understand why the app, maps, and google are not on the same page.
Phong Nguyen
I bought a big mac meal but it came without any patties. Employees were also rude when I simply ask what drinks they have
Atmosphere: 1
Food: 1
Service: 1
Maximus Asefi
Its mcdonalds cant expect anything crazy
Atmosphere: 4
Food: 4
Service: 2
Kai Roebuck
The mcdonalds app is addicting but very cost-effective. This particular location has great customer service 👌🏽
Food: 5
Service: 5
Abdikafi Hassan
This guy fired his nephew smh
Jenae Grader
This is the second time on a Sunday morning that Alex has been extremely rude to me while I was ordering in the drive-thru. This time he didn't even let me complete my order. My son and I usually stop every Sunday morning on our way to church, but we won't be returning again. I would recommend not going to this location. Just drive a little further to a different one.
Atmosphere: 5
Food: 5
Service: 1
jee lee
Good location. Friendly service, fast, and was fresh. At least my last few visits and when I go.
The new lady at the register was extremely polite. That's hard to come by these days.
Atmosphere: 4
Food: 4
Service: 5
Colin Ivery
Why is this location closed 20 minutes before it should be? Hours say drive thru til 1. Normally I don’t go this late but just got back from a long flight and wanted something quick. Crazy unprofessional.
Service: 1
yuna
received my order late, gave me the wrong food item, and found egg shells in the mcmuffin. im so disappointed.
Fries way too salty and there wasn't that many in the medium fry box vs the size of the box. Overall not bad for a McDonald's in Northern Virginia but that just means this location isn't a total disaster. That does mean this one also isn't a disaster...so...yeah lol
On January 5th around 9:00 pm, my UNDERAGE daughter went through the drive-through at this McDonald’s location and was sexually harassed by an employee.
The employee was a white man in his 40s with a beard, working the drive-through window. He would not hand her food to her until he repeatedly commented on her appearance. This happened multiple times, forcing her to endure unwanted and inappropriate remarks just to receive the food she had already paid for.
This was not casual conversation. It was unprofessional, inappropriate, and unacceptable behavior, especially from an employee in a position of control over a CHILD.
What makes this worse is the complete failure of management. I called later that same day and spoke to a supervisor, who told me the general manager would contact me. She never did. No follow-up, no apology, no indication that this was taken seriously.
This lack of response suggests a serious problem with accountability at this location. No customer should feel uncomfortable or degraded just to pick up food.
I strongly caution others about visiting this location, and I expect corporate to address behavior like this immediately, because local management clearly did not.On January 5th around 9:00 pm, my UNDERAGE daughter went through the drive-through at this McDonald’s location and was sexually harassed by an employee.
The employee was a white man in his 40s with a beard, working the drive-through window. He would not hand her food to her until he repeatedly commented on her appearance. This happened multiple times, forcing her to endure unwanted and inappropriate remarks just to receive the food she had already paid for.
This was not casual conversation. It was unprofessional, inappropriate, and unacceptable behavior, especially from an employee in a position of control over a CHILD.
What makes this worse is the complete failure of management. I called later that same day and spoke to a supervisor, who told me the general manager would contact me. She never did. No follow-up, no apology, no indication that this was taken seriously.
This lack of response suggests a serious problem with accountability at this location. No customer should feel uncomfortable or degraded just to pick up food.
I strongly caution others about visiting this location, and I expect corporate to address behavior like this immediately, because local management clearly did not.
Atmosphere: 1
Food: 1
Service: 1
Extremely rude staff, including Manager.
Atmosphere: 1
Food: 3
Service: 1
Big Mac & Chicsandwich were fine but the fries were cold & tasted of stale fry oil
Atmosphere: 2
Food: 3
Service: 4
They accepted my mobile order and claimed that they were open until 1am. I’ve gone there so many times at 12:30/12:45, and this time for some reason they were closed. No drive though or anything. I was extremely upset and I don’t understand why the app, maps, and google are not on the same page.
I bought a big mac meal but it came without any patties. Employees were also rude when I simply ask what drinks they have
Atmosphere: 1
Food: 1
Service: 1
Its mcdonalds cant expect anything crazy
Atmosphere: 4
Food: 4
Service: 2
The mcdonalds app is addicting but very cost-effective. This particular location has great customer service 👌🏽
Food: 5
Service: 5
This guy fired his nephew smh
This is the second time on a Sunday morning that Alex has been extremely rude to me while I was ordering in the drive-thru. This time he didn't even let me complete my order. My son and I usually stop every Sunday morning on our way to church, but we won't be returning again. I would recommend not going to this location. Just drive a little further to a different one.
Atmosphere: 5
Food: 5
Service: 1
Good location. Friendly service, fast, and was fresh. At least my last few visits and when I go.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The new lady at the register was extremely polite. That's hard to come by these days.
Atmosphere: 4
Food: 4
Service: 5
Why is this location closed 20 minutes before it should be? Hours say drive thru til 1. Normally I don’t go this late but just got back from a long flight and wanted something quick. Crazy unprofessional.
Service: 1
received my order late, gave me the wrong food item, and found egg shells in the mcmuffin. im so disappointed.
Atmosphere: 1
Food: 1
Service: 2
Great service and products.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Mcrib, Bacon Egg & Cheese Biscuit, Mcdouble, Cheeseburger, Double Cheeseburger
Fries way too salty and there wasn't that many in the medium fry box vs the size of the box. Overall not bad for a McDonald's in Northern Virginia but that just means this location isn't a total disaster. That does mean this one also isn't a disaster...so...yeah lol
Atmosphere: 3
Food: 1
Service: 3
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