Check your receipt! We are rewards members. The barista somehow managed to take off an extra 100 points on our rewards drink! And charged us on our supposed free drink for all the extras we added to the drink. Which are supposed to be free. We didn’t realize till later!
Chris Emrick
The guy working this afternoon was awful. 10 minutes to help one person make 2 coffees. Didn't even acknowledge anyone else in line.
Karen Kutch
Mercedes always has a smile for everyone, is efficient, and makes a fantastic chai latte.
Atmosphere: 5
Service: 5
Clyde Kunkel
Didn't go there.
Matthew
I am not a Starbucks fan-not at all! However, in a rush and for the convenience of this location-I stopped for an iced cappuccino. What a mistake!Employee Ashley-is slow-not just slow-she has zero customer service skills. Further-she is a one drink at a time person. As she makes one drink and is waiting for blender to finish she stands and stares at the blinder versus taking another order. While she waited for a guests sandwich to heat up-she stood and stared at the heater-she lost 3 people in 10 min that were tired of standing in line. I have stood here a total of 16 min, and in this time she has completed 2 iced beverages and one heated sandwich and took one order-which she is still currently making. I have yet to be acknowledged and I’m standing at the register.Starbucks has horrible drinks -add this service (or lack thereof) and you see why I Hate Starbucks. I will have been here over 20 min and I was the second person in line! Unreal! New staff needed and better management.Update-I finally get to order-very simple order-large iced cappuccino extra shot with skim milkAfter 3 min of standing looking at the coffee machine she pulls out a booklet-then about 2 min later-asked me how to make an “iced cappuccino “. SMH
Service: 1
Naeemah Mitchell
Matcha iced latte with soy was sooo good. Customer service was fast and friendly.
Chris Williams
The service was great and my drink was absolutely wonderful.
Atmosphere: 5
Food: 5
Service: 5
joyce engel
Never went
Atmosphere: 1
Food: 1
Service: 1
hipu
Great location inside a Safeway. If anyone is expecting corporate standalone service/environment/etc they are making a mistake. As far as grocery store locations go, this one is probably the best overall. The baristas are always quite knowledgeable and skilled, they hardly ever run out of anything that I've seen, and they are pretty fast. If there's a line, go look at some grapes or something and come back in a few minutes.
Atmosphere: 5
Food: 5
Service: 5
Wendy Asmen
Conveniently located inside Safeway! Nice service.
According to web they were open till 9 pm.....this starbucks is locatined in a safeway....so we arrived at 730 went to do our shopping before we would order. . Only to be at the order station at exactly 8pm..and was told that they just closed at 8. Now I really would expect them to fill the orders of anybody "In the door " especially since they advertised they were open till 9. Customer service is slowing going out the window. Sad.
J Bartz
The website and signage says they are open until 9 PM, but they actually close at 8 PM.
David Ackley
Coffee is coffee. Glad it was in the grocery store
Check your receipt! We are rewards members. The barista somehow managed to take off an extra 100 points on our rewards drink! And charged us on our supposed free drink for all the extras we added to the drink. Which are supposed to be free. We didn’t realize till later!
The guy working this afternoon was awful. 10 minutes to help one person make 2 coffees. Didn't even acknowledge anyone else in line.
Mercedes always has a smile for everyone, is efficient, and makes a fantastic chai latte.
Atmosphere: 5
Service: 5
Didn't go there.
I am not a Starbucks fan-not at all! However, in a rush and for the convenience of this location-I stopped for an iced cappuccino. What a mistake!Employee Ashley-is slow-not just slow-she has zero customer service skills. Further-she is a one drink at a time person. As she makes one drink and is waiting for blender to finish she stands and stares at the blinder versus taking another order. While she waited for a guests sandwich to heat up-she stood and stared at the heater-she lost 3 people in 10 min that were tired of standing in line. I have stood here a total of 16 min, and in this time she has completed 2 iced beverages and one heated sandwich and took one order-which she is still currently making. I have yet to be acknowledged and I’m standing at the register.Starbucks has horrible drinks -add this service (or lack thereof) and you see why I Hate Starbucks. I will have been here over 20 min and I was the second person in line! Unreal! New staff needed and better management.Update-I finally get to order-very simple order-large iced cappuccino extra shot with skim milkAfter 3 min of standing looking at the coffee machine she pulls out a booklet-then about 2 min later-asked me how to make an “iced cappuccino “. SMH
Service: 1
Matcha iced latte with soy was sooo good. Customer service was fast and friendly.
The service was great and my drink was absolutely wonderful.
Atmosphere: 5
Food: 5
Service: 5
Never went
Atmosphere: 1
Food: 1
Service: 1
Great location inside a Safeway. If anyone is expecting corporate standalone service/environment/etc they are making a mistake. As far as grocery store locations go, this one is probably the best overall. The baristas are always quite knowledgeable and skilled, they hardly ever run out of anything that I've seen, and they are pretty fast. If there's a line, go look at some grapes or something and come back in a few minutes.
Atmosphere: 5
Food: 5
Service: 5
Conveniently located inside Safeway! Nice service.
Restaurantji Recommends
Hours wrong closed at 8
According to web they were open till 9 pm.....this starbucks is locatined in a safeway....so we arrived at 730 went to do our shopping before we would order. . Only to be at the order station at exactly 8pm..and was told that they just closed at 8. Now I really would expect them to fill the orders of anybody "In the door " especially since they advertised they were open till 9. Customer service is slowing going out the window. Sad.
The website and signage says they are open until 9 PM, but they actually close at 8 PM.
Coffee is coffee. Glad it was in the grocery store
Closed 15 minutes early. Not cool
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