Starbucks
9596 Old Keene Mill Rd, Burke
(703) 440-1341
Recent Reviews
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Mercedes always has a smile for everyone, is efficient, and makes a fantastic chai latte.
Atmosphere: 5
Service: 5
Didn't go there.
I am not a Starbucks fan-not at all! However, in a rush and for the convenience of this location-I stopped for an iced cappuccino. What a mistake!Employee Ashley-is slow-not just slow-she has zero customer service skills. Further-she is a one drink at a time person. As she makes one drink and is waiting for blender to finish she stands and stares at the blinder versus taking another order. While she waited for a guests sandwich to heat up-she stood and stared at the heater-she lost 3 people in 10 min that were tired of standing in line. I have stood here a total of 16 min, and in this time she has completed 2 iced beverages and one heated sandwich and took one order-which she is still currently making. I have yet to be acknowledged and I’m standing at the register.Starbucks has horrible drinks -add this service (or lack thereof) and you see why I Hate Starbucks. I will have been here over 20 min and I was the second person in line! Unreal! New staff needed and better management.Update-I finally get to order-very simple order-large iced cappuccino extra shot with skim milkAfter 3 min of standing looking at the coffee machine she pulls out a booklet-then about 2 min later-asked me how to make an “iced cappuccino “. SMH
Service: 1
Matcha iced latte with soy was sooo good. Customer service was fast and friendly.
The service was great and my drink was absolutely wonderful.
Atmosphere: 5
Food: 5
Service: 5
Never went
Atmosphere: 1
Food: 1
Service: 1
Great location inside a Safeway. If anyone is expecting corporate standalone service/environment/etc they are making a mistake. As far as grocery store locations go, this one is probably the best overall. The baristas are always quite knowledgeable and skilled, they hardly ever run out of anything that I've seen, and they are pretty fast. If there's a line, go look at some grapes or something and come back in a few minutes.
Atmosphere: 5
Food: 5
Service: 5
Conveniently located inside Safeway! Nice service.
Hours wrong closed at 8
According to web they were open till 9 pm.....this starbucks is locatined in a safeway....so we arrived at 730 went to do our shopping before we would order. . Only to be at the order station at exactly 8pm..and was told that they just closed at 8. Now I really would expect them to fill the orders of anybody "In the door " especially since they advertised they were open till 9. Customer service is slowing going out the window. Sad.
Restaurantji Recommends
The website and signage says they are open until 9 PM, but they actually close at 8 PM.
Coffee is coffee. Glad it was in the grocery store
Closed 15 minutes early. Not cool
Just came up there. The dude who was working put his whole heart into this drink. 10/10.
Yes it is in a safe way, but when the guy is working there it is just a good if not better than the stand alone bucks.
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