Starbucks

9596 Old Keene Mill Rd, Burke
(703) 440-1341

Recent Reviews

Karen Kutch

Mercedes always has a smile for everyone, is efficient, and makes a fantastic chai latte.

Atmosphere: 5

Service: 5

Clyde Kunkel

Didn't go there.

Izzy V.

I had a purty gud experience. My server was very kind and made the drink in a timely manor. I got the pumpkin chai and it was very good I would recommend. I would definitely come here again!

Mike R.

First off it's not a Starbucks as you might think of one. It's in the Safeway. Yet still for long hour working folks, am glad it's here. The Yukon blend is the best. A lot of their other brews are alright. They are overpriced and overrated in many ways. Scary part is I remember when they first got popular. Can't say I imagined them in grocery stores. This one also has the frappes. Those help in a rescue situation. Nice employees as well. One advantage is this one's not as known as the standalone locations. Here if there's a customer in front of you, that's the extent of a line. I like this quick service, and it's not as relaxing, because of being in a store. Yet it serves a purpose.

Matthew

I am not a Starbucks fan-not at all! However, in a rush and for the convenience of this location-I stopped for an iced cappuccino. What a mistake!Employee Ashley-is slow-not just slow-she has zero customer service skills. Further-she is a one drink at a time person. As she makes one drink and is waiting for blender to finish she stands and stares at the blinder versus taking another order. While she waited for a guests sandwich to heat up-she stood and stared at the heater-she lost 3 people in 10 min that were tired of standing in line. I have stood here a total of 16 min, and in this time she has completed 2 iced beverages and one heated sandwich and took one order-which she is still currently making. I have yet to be acknowledged and I’m standing at the register.Starbucks has horrible drinks -add this service (or lack thereof) and you see why I Hate Starbucks. I will have been here over 20 min and I was the second person in line! Unreal! New staff needed and better management.Update-I finally get to order-very simple order-large iced cappuccino extra shot with skim milkAfter 3 min of standing looking at the coffee machine she pulls out a booklet-then about 2 min later-asked me how to make an “iced cappuccino “. SMH

Service: 1

Naeemah Mitchell

Matcha iced latte with soy was sooo good. Customer service was fast and friendly.

Nyla D.

Most of the time when I come to this starbucks they do fairly well. To my surprise, this visit was very different. I ordered a caramel frappe, and it tasted like something rotten had died in my mouth. Keep in mind that I have been ordering this drink since 2017 and it has never ever tasted like this. From now on when that old lady is working I'm not going back. 0/10

Chris Williams

The service was great and my drink was absolutely wonderful.

Atmosphere: 5

Food: 5

Service: 5

joyce engel

Never went

Atmosphere: 1

Food: 1

Service: 1

hipu

Great location inside a Safeway. If anyone is expecting corporate standalone service/environment/etc they are making a mistake. As far as grocery store locations go, this one is probably the best overall. The baristas are always quite knowledgeable and skilled, they hardly ever run out of anything that I've seen, and they are pretty fast. If there's a line, go look at some grapes or something and come back in a few minutes.

Atmosphere: 5

Food: 5

Service: 5

Wendy Asmen

Conveniently located inside Safeway! Nice service.

Euphemia KNW

Hours wrong closed at 8

john weaver

According to web they were open till 9 pm.....this starbucks is locatined in a safeway....so we arrived at 730 went to do our shopping before we would order. . Only to be at the order station at exactly 8pm..and was told that they just closed at 8. Now I really would expect them to fill the orders of anybody "In the door " especially since they advertised they were open till 9. Customer service is slowing going out the window. Sad.

J Bartz

The website and signage says they are open until 9 PM, but they actually close at 8 PM.

David Ackley

Coffee is coffee. Glad it was in the grocery store

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