I may be biased because I came at a slow time (10am on a Wed), but I had a great experience. I was seated almost as soon as I walked in the door. The waitress introduced herself, she was polite, and she didn't waste time. She got my order put in, and my hot chocolate came faster than I expected. The pancakes also came fast and were piping hot. And even with such fast service, I saw that my waitress was doubling as a bus boy, cleaning off the
Atmosphere: 4
Food: 5
Service: 5
Elizabeth Tyler
Our waitress, Sara, was so amazing! It was quite literally one in the morning and she was still so friendly and kind. She made our night!
Atmosphere: 5
Food: 4
Service: 5
Yuno X
I left my opinion in another ihop this one is better than the one in chantilly, they serve better and the food is good
E S
Went late to get some breakfast for dinner and we had the nicest server, Sarah. She was so lovely and attentive. 10/10!
Atmosphere: 5
Food: 5
Service: 5
Zlati Dimitrov
Subject: Complaint About Store Manager – IHOP #3117 (Unprofessional & Rude Behavior I am writing to formally complain about the store manager at IHOP #3117, whose name is Charlie Park, due to very rude and unprofessional behavior during my visit. I am an Uber driver, and on the day of the incident I was waiting to pick up an order from this location. I waited over 20 minutes for the order. When I politely asked about the status, I was told several times that it would be “ready soon.” After waiting a long time, I asked again for an update. At that point, Mr. Charlie Park approached me. He told me the order would be ready soon, but when I explained that I had already been told that multiple times, his behavior became dismissive and rude. I asked for his name, simply to know who I was speaking with. He was not wearing a name badge, and he told me that I was NOT allowed to ask who he was, which I found inappropriate. When I explained that I had already waited more than 20 minutes and wanted to complete the pickup, he repeatedly told me that I could cancel the order immediately, even though I clearly said I did not want to cancel it. He continued insisting that I cancel instead of addressing the delay. Since he refused to identify himself, I asked another employee, who confirmed that he was the manager and provided me with a business card. This type of attitude and behavior toward delivery drivers and customers is unacceptable. We are part of your service chain, and this experience was very
Service: 1
Shaheen Haque
Had wonderful breakfast.
Atmosphere: 5
Food: 5
Service: 4
Karin Meenan
Sara is a great waitress friendly and professional
Atmosphere: 5
Food: 5
Service: 5
Miguelosky Reyosky
I have 26 years eating at this location, and it’s the first time that a server has kicked me out a table to seat more customers. I’m very shocked and feel disrespected.
Atmosphere: 5
Food: 5
Service: 1
Herbert Crooks
Not to loud, not too quiet, service was fast and friendly, food is very tasty, the only thing I don't suggest getting is the biscuit and gravy, a little bland, but the pancakes are on point and the omelets are stupid 👌 good.
Atmosphere: 5
Food: 5
Service: 5
Rik Conaghan
This is the best IHOP I have found anywhere in the country so far. Their service is on point, they have good offers, good food, and a super clean establishment. If you're wanting IHOP and are in the area, this should be your first stop. It is our new go-to even though it is far from the closest!
I give this restaurant a 3 not because of the food, the food is great, the issue is how the restaurant treats its employees, i saw this advertisement where if the waiter doesn’t mention the Big Steak Omelette, its free… but what we didn’t know was that the payment goes to the waiter who serves us, bad move on the manager’s part, if you’re going to offer something for free either the manager or the restaurant branch must pay for it… not the waiter, we canceled it instead, the young girl was nice and helpful and we don’t want her to pay for something that isn’t worth it
Andy Spray
Attentive, excellent service from Rosita
ROGER T
I eat IHOP about every Saturday. All the waitresses are very good. The food is also very good. My waitress today was Rosita. Rosita provides great customer service. She is very friendly and knows what she is doing. She check up on us many times asking if we need any coffee or anything else. She deserves a raise. The food was also very good. Rosita is the best!
Arran Richards
The server was amazing. She was the best server I've had at ihop. I'm totally coming back because of her in the future. Plus she gave me the pen, it's amazing. Im only coming back for her service
I may be biased because I came at a slow time (10am on a Wed), but I had a great experience. I was seated almost as soon as I walked in the door. The waitress introduced herself, she was polite, and she didn't waste time. She got my order put in, and my hot chocolate came faster than I expected. The pancakes also came fast and were piping hot. And even with such fast service, I saw that my waitress was doubling as a bus boy, cleaning off the
Atmosphere: 4
Food: 5
Service: 5
Our waitress, Sara, was so amazing! It was quite literally one in the morning and she was still so friendly and kind. She made our night!
Atmosphere: 5
Food: 4
Service: 5
I left my opinion in another ihop this one is better than the one in chantilly, they serve better and the food is good
Went late to get some breakfast for dinner and we had the nicest server, Sarah. She was so lovely and attentive. 10/10!
Atmosphere: 5
Food: 5
Service: 5
Subject: Complaint About Store Manager – IHOP #3117 (Unprofessional & Rude Behavior
I am writing to formally complain about the store manager at IHOP #3117, whose name is Charlie Park, due to very rude and unprofessional behavior during my visit.
I am an Uber driver, and on the day of the incident I was waiting to pick up an order from this location. I waited over 20 minutes for the order. When I politely asked about the status, I was told several times that it would be “ready soon.”
After waiting a long time, I asked again for an update. At that point, Mr. Charlie Park approached me. He told me the order would be ready soon, but when I explained that I had already been told that multiple times, his behavior became dismissive and rude.
I asked for his name, simply to know who I was speaking with. He was not wearing a name badge, and he told me that I was NOT allowed to ask who he was, which I found inappropriate.
When I explained that I had already waited more than 20 minutes and wanted to complete the pickup, he repeatedly told me that I could cancel the order immediately, even though I clearly said I did not want to cancel it. He continued insisting that I cancel instead of addressing the delay.
Since he refused to identify himself, I asked another employee, who confirmed that he was the manager and provided me with a business card.
This type of attitude and behavior toward delivery drivers and customers is unacceptable. We are part of your service chain, and this experience was very
Service: 1
Had wonderful breakfast.
Atmosphere: 5
Food: 5
Service: 4
Sara is a great waitress friendly and professional
Atmosphere: 5
Food: 5
Service: 5
I have 26 years eating at this location, and it’s the first time that a server has kicked me out a table to seat more customers. I’m very shocked and feel disrespected.
Atmosphere: 5
Food: 5
Service: 1
Not to loud, not too quiet, service was fast and friendly, food is very tasty, the only thing I don't suggest getting is the biscuit and gravy, a little bland, but the pancakes are on point and the omelets are stupid 👌 good.
Atmosphere: 5
Food: 5
Service: 5
This is the best IHOP I have found anywhere in the country so far. Their service is on point, they have good offers, good food, and a super clean establishment. If you're wanting IHOP and are in the area, this should be your first stop. It is our new go-to even though it is far from the closest!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Lower the price of the house faves back to $6.
I give this restaurant a 3 not because of the food, the food is great, the issue is how the restaurant treats its employees, i saw this advertisement where if the waiter doesn’t mention the Big Steak Omelette, its free… but what we didn’t know was that the payment goes to the waiter who serves us, bad move on the manager’s part, if you’re going to offer something for free either the manager or the restaurant branch must pay for it… not the waiter, we canceled it instead, the young girl was nice and helpful and we don’t want her to pay for something that isn’t worth it
Attentive, excellent service from Rosita
I eat IHOP about every Saturday. All the waitresses are very good. The food is also very good. My waitress today was Rosita. Rosita provides great customer service. She is very friendly and knows what she is doing. She check up on us many times asking if we need any coffee or anything else. She deserves a raise. The food was also very good. Rosita is the best!
The server was amazing. She was the best server I've had at ihop. I'm totally coming back because of her in the future. Plus she gave me the pen, it's amazing. Im only coming back for her service
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