Pizza Hut

Really bad service.

A horrible experience...
An unfriendly and aggressive waiter.
Half-done service, forgetting, no cutlery.
Forgetfulness in orders and/or false orders.
Average pizza in quality and size.
Steals his tip by giving the change he decides to give.

Atmosphere: 1

Food: 2

Service: 1

Very expensive for the quality.... And the size of the pizza is tiny (completely the opposite of what we discovered in the USA)
Terrible, inefficient service. We had to ask for cutlery on several occasions, the waiter confused the requests for drinks (type, with or without ice) he was even rude.
The waiter gave himself his own tips by giving change, something never seen before!!!

Atmosphere: 1

Food: 2

Service: 1

Food level pizza hut we know what to expect!

Service null and unpleasant!

Courtesy of a jail door from the server!

Give the change by choosing his tip and taking it directly !

Atmosphere: 1

Food: 3

Service: 1

Multiple staff were downright hostile on August 2nd at 9PM. Lady at the take out took 5 minutes sweeping the store while multiple customers were waiting, the guy in front of me gave up and left. Lady at the dining area then kicked me out because I had bought from the wrong area (dine in vs take out) even though there was lots of space and its the exact same pizza from the exact same restaurant. Pls fire these clowns

Atmosphere: 1

Food: 1

Service: 1

Food below average

Atmosphere: 2

Food: 3

Service: 1

Never recommend this

Atmosphere: 1

Food: 1

Service: 1

Tried this place thinking the food was gonna be like Pizza Hut which it was but their customer service is awful. I was waiting for my pizza in the lobby and a server forced me to leave and said I was taking up space from customers even though there were no customers. I wouldn’t even give them a one star. Avoid them at all

Atmosphere: 1

Food: 2

Service: 1

Unfriendly staff when I asked to still sit at a table after I already ordered. She was only offer her

Atmosphere: 1

Food: 3

Service: 1

How desperate are you with pizza. They don’t know what they are doing and you might miss your flight. Especially when you are ordering to go…

Atmosphere: 1

Food: 1

Service: 1

Ordered a pizza and they wouldn’t let me eat it sitting down despite plenty of other customers eating

Atmosphere: 1

Food: 1

Service: 1

Was made to feel unwelcome. I ordered a drink and was never served. I was asked to leave because I was not planning on ordering "a meal." Meanwhile no one at the bar had food and some did not even have a drink. The seats were about 15% occupied.Shameless commercialism will get us so far. When do we get to pay people for being human beings?I get the guy trying to do his job and I am the fly in his ointment. Also consider for a moment that every useful horizontal surface has been removed from D terminal of IAD. Why? I don't know. Drive lounge sales?

Service: 1

I purchased a 9" pizza from here while waiting for my flight. They asked if it was to go and I said yes. I got to my gate and found there was nowhere to sit and eat so I walked back to the dining area and sat down. One of the workers told me since I chose to go I couldn't eat there because that was the restaurant. I to him I understood but I had just purchased this pizza and I just wanted to sit and eat it before my flight. He said no. The dining area wasn't even 1/4 full and I had just bought their food and he still said no. Worst pizza hut experience I ever had. I will never order from this particular one again and I will have second guesses about the franchise in general. If you're in Washington-Dulles Airport avoid this establishment.

Atmosphere: 1

Food: 4

Service: 1

Terrible service, the lady was incredibly rude, ignored me for 25 minutes after being seated and when I finally decided to say I was ready to order she glared at me and told me someone was coming in rude manners and tone. If you want to eat at Pizza Hut, I’d recommend you dont use the dine-in service and take it to go, a lack of service is better than terrible service, especially when you need to catch a flight. There are other food options at IAD where staff will be nice to you :)

Atmosphere: 1

Food: 1

Service: 1

The staff were dismissive and not personable.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Large Traditional Wings