“Today I went to get my subway because it's my favorite food, but I had a bad impression while I was in the store. I observed very unpleasant behavior, or I would say resistance, from an employee who doesn't speak Spanish. I saw how she mistreated the other Hispanic coworker; it looked like a battle ring. Please take the initiative to care for the employees who work and provide good customer service. I usually go to this store frequently; the Hispanic lady has spectacular customer service. But, owners or managers, pay attention: this is a business based on sales, but this type of behavior gives a bad image to the business. Train your employees.“
“I frequent the store occasionally for lunch to take to work, and the people are always so kind and friendly..The young lady, who is the manager and speaks both English and Spanish, is always enthusiastic and helpful, and you can tell she enjoys helping people.. I highly recommend if you're in the area“