There is a convenience fee tacked onto every order of $1.50. With that said, the food is tasty.
James M.
Another gem that has compelled me to write a review. Diving into the doubly patty South Queen at Pollo Xpress was a culinary revelation--spicy, bursting with flavor, and cooked to a juicy perfection with a hint of pink, making every bite an explosion of taste. The harmonious spill of sauces and juices onto my fries transformed them into a delightful treat, enhancing the meal's overall ecstasy. Meanwhile, my wife's choice of Spicy Honey BBQ on both chicken and beef was a masterclass in the sweet, spicy, and tangy symphony of flavors. Lying on the couch, full and immensely satisfied, we basked in the afterglow of a meal that was a testament to the art of burger and BBQ crafting, leaving us with absolutely no regrets, only the longing to experience it all over again. Highly highly recommended.
S F.
Terrible experience. Not real Peruvian chicken. They heat old chicken on griddle. Never going back.
Jade D.
To start with the good, the garlic parm fries are tasty! That's about all the good I have to say. We were missing an item from our order, and we called back to see if we could either get the item or receive a refund. After the situation was explained, the man who answered the phone said we had the burrito because the uber driver was given two bags. We explained that we got both bags and checked all the boxes inside, and there was no burrito. He said "I know it's there because I packed it myself." He accused my fiancé of lying about the food being missing because he 'remembered' packing it, but he also confused us for another uber order when we were first explaining the problem. He laughed it off when we explained that our food was missing and we checked everything and said he'd call uber to get us a credit. With this rudeness and attitude, I doubt we'll receive that. Please do not eat here, I'm sure there are better garlic parm fries with better service elsewhere.
fareshta a.
My first time coming here and I'm surprised by the other reviews. The food was great and the staff very friendly. I had the carne asada and it was delicious. Same for burgers and other food my family ordered. Would definitely come again.
Advance H.
BEWARE! Halal food is the problem here!This restaurant is cooking and selling HALAL food but they also cooking NOT HALAL food in the same grate! They had pork products before i m not sure now. I talked to the owner. He said that they are buying halal meat but did not show me the receipts from a Halal meat distributors. They might buy halal meat not a problem but the problem is cooking in the same grate. The owner is a Spanish person and not Muslim. It is exactly not a problem as long as they follow the Islamic halal rules. Please be careful if you have halal food issue. Thanks
Richie C.
High quality - especially when considers large and diverse menu.
Cho
$46 for two regular burgers with a side each and no drinks seems quite pricey to me. I wish the flavor was there but both were very bland. Not to mentioned we got two burned burgers on the outside and completely raw and bloody on the inside. I am not surprised since they told us it will take 25 mins and 5 mins later I see them pack it on the table. Chef was in a rush i guess.Total waste of money and never going back.
Jacqueline E.
Half chicken. it was all white did not ask for all white. typically the most amazing thing about Peruvian chicken or pollo a la brasa is it's deep seasoning that comes from marinading. this chicken tasted like it had no seasoning at all. similarly the rice was not seasoned and was undercooked. the charro beans are supposed to be spicy and they were not at all spicy once again little or no seasoning. very disappointed. I should have called and complained but why bother? I'll just vote with my feet and wallet.
Donni Fox
Best burgers in the area. Extremely tasty. Must check this place out.
Pollo Xpress offers an amazing variety of humanely slaughtered hand slaughtered halal meat options from their rotisserie chicken to their lomo saltado.The salads, Pollo a la brasa, burgers, lomo saltado, and most of the menu that we have tried were all delicious! Order at polloxpressone.com and use the promo code polloxpress2022 for 10% off!
David Yavny
Don't underestimate this location, this is place where you have to enjoy your food and get your hands dirty and enjoy. Highly recommend their burgers. Great tasting and large in size!
Atmosphere: 3
Food: 5
Service: 5
Vasyl Kutsyi
No regrets!!Food just delicious!!don't be afraid to get your hands dirty!!
Atmosphere: 4
Food: 5
Service: 5
Jeremy S.
They leave fake reviews, place isn't great with bad food! I liked it a lot better when it was backyard chicken!
Ken B.
Shame on me! I saw the 2 stars reviews and still told myself give it a try. The food is okay/good but rip-off my credit card. As others mentioned
There is a convenience fee tacked onto every order of $1.50. With that said, the food is tasty.
Another gem that has compelled me to write a review. Diving into the doubly patty South Queen at Pollo Xpress was a culinary revelation--spicy, bursting with flavor, and cooked to a juicy perfection with a hint of pink, making every bite an explosion of taste. The harmonious spill of sauces and juices onto my fries transformed them into a delightful treat, enhancing the meal's overall ecstasy. Meanwhile, my wife's choice of Spicy Honey BBQ on both chicken and beef was a masterclass in the sweet, spicy, and tangy symphony of flavors. Lying on the couch, full and immensely satisfied, we basked in the afterglow of a meal that was a testament to the art of burger and BBQ crafting, leaving us with absolutely no regrets, only the longing to experience it all over again. Highly highly recommended.
Terrible experience. Not real Peruvian chicken. They heat old chicken on griddle. Never going back.
To start with the good, the garlic parm fries are tasty! That's about all the good I have to say. We were missing an item from our order, and we called back to see if we could either get the item or receive a refund. After the situation was explained, the man who answered the phone said we had the burrito because the uber driver was given two bags. We explained that we got both bags and checked all the boxes inside, and there was no burrito. He said "I know it's there because I packed it myself." He accused my fiancé of lying about the food being missing because he 'remembered' packing it, but he also confused us for another uber order when we were first explaining the problem. He laughed it off when we explained that our food was missing and we checked everything and said he'd call uber to get us a credit. With this rudeness and attitude, I doubt we'll receive that. Please do not eat here, I'm sure there are better garlic parm fries with better service elsewhere.
My first time coming here and I'm surprised by the other reviews. The food was great and the staff very friendly. I had the carne asada and it was delicious. Same for burgers and other food my family ordered. Would definitely come again.
BEWARE! Halal food is the problem here!This restaurant is cooking and selling HALAL food but they also cooking NOT HALAL food in the same grate! They had pork products before i m not sure now. I talked to the owner. He said that they are buying halal meat but did not show me the receipts from a Halal meat distributors. They might buy halal meat not a problem but the problem is cooking in the same grate. The owner is a Spanish person and not Muslim. It is exactly not a problem as long as they follow the Islamic halal rules. Please be careful if you have halal food issue. Thanks
High quality - especially when considers large and diverse menu.
$46 for two regular burgers with a side each and no drinks seems quite pricey to me. I wish the flavor was there but both were very bland. Not to mentioned we got two burned burgers on the outside and completely raw and bloody on the inside. I am not surprised since they told us it will take 25 mins and 5 mins later I see them pack it on the table. Chef was in a rush i guess.Total waste of money and never going back.
Half chicken. it was all white did not ask for all white. typically the most amazing thing about Peruvian chicken or pollo a la brasa is it's deep seasoning that comes from marinading. this chicken tasted like it had no seasoning at all. similarly the rice was not seasoned and was undercooked. the charro beans are supposed to be spicy and they were not at all spicy once again little or no seasoning. very disappointed. I should have called and complained but why bother? I'll just vote with my feet and wallet.
Best burgers in the area. Extremely tasty. Must check this place out.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Pollo Xpress offers an amazing variety of humanely slaughtered hand slaughtered halal meat options from their rotisserie chicken to their lomo saltado.The salads, Pollo a la brasa, burgers, lomo saltado, and most of the menu that we have tried were all delicious! Order at polloxpressone.com and use the promo code polloxpress2022 for 10% off!
Don't underestimate this location, this is place where you have to enjoy your food and get your hands dirty and enjoy. Highly recommend their burgers. Great tasting and large in size!
Atmosphere: 3
Food: 5
Service: 5
No regrets!!Food just delicious!!don't be afraid to get your hands dirty!!
Atmosphere: 4
Food: 5
Service: 5
They leave fake reviews, place isn't great with bad food! I liked it a lot better when it was backyard chicken!
Shame on me! I saw the 2 stars reviews and still told myself give it a try. The food is okay/good but rip-off my credit card. As others mentioned