Wendy's
$ • Fast Food, Burgers
Hours:
4070 Airline Pkwy, Chantilly
(703) 961-8692
About Wendy's
Customers' Favorites
Wendy's Reviews
I’m sooo disappointed with the quality of food I received on Sunday 6/23/2019 at 9:48 pm!!! The fries were old, greasy and cold and so were the nuggets. I drove off before trying but my son complained. After tasting I had to agree!! Just Awful 😩
Do not come to this Wendy’s!!!!! First, the guy tried to give us recooked fries. I watched in shock as he scooped the already cooked fries from the fry area and put them in a basket and back into the cooking oil. I stated that I did not want those fries, but fresh fries. He drops fresh fries and 1-2 minutes later a girl takes the fries out and dumps them in the fry tray. So I respond “those fries can’t be done”. The guy instructs her to scoop those fries from the...read full review
Ratings
Menu
Hours
| Monday | 6:30AM - 11PM |
| Tuesday | 6:30AM - 11PM |
| Wednesday | 6:30AM - 11PM |
| Thursday | 6:30AM - 11PM |
| Friday | 6:30AM - 11PM |
| Saturday | 6:30AM - 11PM |
| Sunday | 6:30AM - 11PM |
Wendy's in Chantilly, located on Route 50, has received mixed reviews. The service was reported to be slow, with the restaurant appearing understaffed during peak dinner hours. Customers noted that the dining area was freezing, with cold air blowing from the vents, even though it was 42 degrees outside. The soda dispenser was also difficult to operate, and the touch screen was not functioning properly and was sticky.
One customer had a more positive experience, trying the apple and pecan grilled chicken salad, which they found to be satisfactory. The customer service in the drive-thru was described as pleasant and polite, and the reviewer stated they would likely return if in need of a quick meal.
Overall, the reviews highlight a range of issues, including slow service, understaffing, and problems with the restaurant's equipment and facilities. However, at least one customer had a more positive experience with the food and customer service in the drive-thru.