Asian Express

909 W Main St, Charlottesville
(434) 979-1888

Recent Reviews

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Bilal H.

I love Asian Express!!!!

Craig Bowling

Ordered to go and the food was amazing. It was fresh and hot with plenty of flavor. Generous portions as well.

Amy Herrera

The people are always nice. The food is always fresh and correct. This is my favorite Chinese restaurant.

Cynthia Blackwell

Service was wonderful, and they were very accommodating with my food allergies.

Ariana G

We order from Asian Express approximately once every three weeks. Every other order it seems we have an issue. Usually, it's just that it takes 1.5h for our order to be ready instead of 45m as promised, so we have started ordering earlier and waiting to pick up the food which has alleviated some of these issues.

Most recently - they completely messed up our order. As in- gave us the wrong sushi even though the bag was correctly labeled. When we called to report the issue, they offered to deliver us a new order but this would have taken 45+m. We asked that they credit us on the incorrect order and we assured them we would continue to order from them. She responded she couldn't credit us as it was a big order ($87). She then offered a partial refund and stated it wasn't her fault since she was not present when the order was prepared. We accepted the partial refund. We will not be ordering from them again. She was also quite rude and yelled at us on the phone, even though the mistake was theirs. Wanted to warn others.

Agerianna Scott

VERY UNPROFESSIONAL, RUDE! Literally took my payment before asking my address, then got an attitude with ME because she had the wrong address. Told me she had family problems and do I want the food or not. Def did NOT want the food after her nasty attitude, says she sending my refund and hung up while I was talking. Not sure if it’s her establishment or what but will NEVER eat here again. Very poor customer service. Not the lady with the glasses but the other one. If you having family problems maybe take the day off or come in later but taking it out on your customers is unacceptable. Also refunds take a week apparently.

If I could give negative stars I would!!

Barbara Warschawski

I paid $16.95 for BBQ Ribs with bone in and they were cut up into tiny, tiny bits. Not only is this a choking hazard but impossible to get any meat off of—total waste of money. I found the rice to be dry. Sesame chicken was okay (chicken had a lot of fat on it though). Too many other places to choose from.

Food: 2

Service: 4

BJ W

I paid $16.95 for BBQ Ribs with bone in and they were cut up into tiny, tiny bits. Not only is this a choking hazard but impossible to get any meat off of—total waste of money. I found the rice to be dry. Sesame chicken was okay (chicken had a lot of fat on it though). Too many other places to choose from.

Samantha Kleff

Best Chinese restaurant ever

Atmosphere: 5

Food: 5

Service: 5

Roxanne Jaramillo

Great food, great service, and consistently fresh.

Atmosphere: 5

Food: 5

Service: 5

Smith Family Smith

We ordered on door dash and probaly the best food I have had in a while. Was amazing and good and hot still when it got here

Atmosphere: 5

Food: 5

Service: 5

Shalandra Greenberg

Worst experience ever! I ordered delivery, never received my food. I called to get a refund and the lady was extremely rude. She had the nerve to hang up on me. Worst customer service ever. I wouldn't give this restaurant any stars but had to give one.

Danny “L.” Toliver

Best Chinese food in town

Atmosphere: 5

Food: 5

Service: 5

Jonathan Mancilla

Quality food, decent price

Atmosphere: 5

Food: 5

Service: 5

Chris Gao

I’m a regular customer and the food is always great. Authentic Chinese style. The boss is also nice and friendly

Atmosphere: 5

Food: 5

Service: 5

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