Ben & Jerry’s

1112 Emmet St N, Charlottesville
(434) 244-7438

Recent Reviews

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Lynn Cucurella

Super service and yummy flavor options!

Stephen Borger

Yummy! But can get crowded on warm days.

Paula Taylor

Ordered milkshake and it was literally water with bits of Oreo in it ...when I asked for them to fix it I was told it was watery because it was a custom requested flavor. That's just wrong.

Madison Seabert

whoever designed those connect 4 boards is a genius

Cindy Dodge

The ice cream was delicious, of course. But the service? I didn't care for it. They were neither helpful nor friendly. And this is the first Ben and Jerry's I've gone to where they didn't offer samples. Maybe because it's in a college town? But even worse, you couldn't see the ice cream itself, which sometimes just gives you a better idea of what's inside. You could just look at this one menu on the side and pick from that. It's the people who worked there had been kind or helpful at all, it maybe wouldn't stood out so much. But for the price of the ice cream I would not go back to this particular store and instead I'd just go into the grocery store and buy it frozen!

Callista Chay

The team was SO kind, friendly, and terrific when I visited! I was able to sample a couple flavors. When I was looking at their lactose-free menu, they let me try and order their brand new strawberry flavor (not even on the menu yet) - absolutely DELICIOUS. They will also be down at the Pav (on-Grounds) so I'm very excited to go to both locations.

Penny Prado

We had the Ben and Jerry's Ice cream cart at a wedding rehearsal. Everyone loved the experience of having their ice cream personally scooped. Adam was very easy to work with and the service was wonderful!

Alexander Salomon

Great ice cream. Highway robbery prices

Keith Harrington

Excellent, friendly service

Matthew Eftink

Very good. First time visiting an actual store, not just buying from the store. Sooo much better!

Kathryn Shipe

So nice and helpful! Marshmallow Sky and Half Bake Shake rocked!!

Tony Boese

Extremely pleasant and helpful staff tonight (1May25)!! Needed something on my order changed on the fly due to my own mistake, and they were very accommodating. Made the night!

Ahri A

Fast service and the ice cream was good. A bit pricey, but so worth it

Jessica Noell

Staff was friendly and ice cream yummy!!

michael mccarthy

The guy that was working New Year's Eve all by himself is a total unit! He stayed cool, calm and collected even when the line was 12 people deep. The ice cream was good, too!

Atmosphere: 5

Food: 5

Service: 5

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