I use to enjoy going in Brown’s to see a long time friend Kenny and get chicken and potatoes or just potatoes. I stopped for like over a month not going in there just because the young girl would alway get a attitude. Then another time I said could I get some large potatoes, then the elderly woman spoke up and said people complained there too big and now people are wanting the large potatoes. Well I never complained until now, Why in the world would I want to play $6.99 for potatoes half the size I was getting before, if they’re half the size shouldn’t you get double that amount so I will pay $6.99 for all small potatoes when I used to get large potatoes for the same price doesn’t make no sense to me either cut your price or give more potatoes! Today I bought potatoes and got exactly 22 and half of them were small potatoes and then you had to deal with the attitude one minute you’re told a double order you get two large sides well a large potatoes is 12 potatoes for $4.49 if you get two large sides shouldn’t you get 24 potatoes that’s what the girl gave me before and now they’re telling you 18? I was going in there at least once or twice a week don’t have to worry about me coming there now and I have numerous relatives that go there and buy stuff and they say the same thing that the prices are high and then they give you smaller portions or they try to cut it in half. Anyone that knows me I’m not prejudice! I’m not racist my fiancé is black my ex-husband‘s black my child is mixed I get tired of people saying that you’re racist just because you complain about something! The older gentleman is super nice that rings you up and I Told him about the attitude of the woman and the young girl and he said what did they say to you I said don’t worry about it I just won’t come back as a do you know yourself I’m in here once or twice a week and I live in Ruckersville part time and live in Charlottesville part time, he said what’s wrong I said it’s just their attitude and I said things change every week you come in here I said don’t worry about it I just won’t come back I said Cherry Avenue sells the same chicken and potatoes there’s a Place a Ruckersville that sells the same chicken and potatoes as there’s too many places that sell chicken and potatoes that I don’t have to deal with that! Not a big deal you lose some you win some, but when you have a repeat customer at least once or twice a week And they refer family and friends. Just upset and smh! ?The stars are not for the food it’s the attitudes you deal with.Update today is 02/15/24 and I haven’t stepped foot back in that store! Go to the gas station across from the Korner restaurant when I want chicken. Don’t waste your time with Browns!!!!
robert stevens
I went in this market to grab a snack and a drink and the man behind the counter was on his phone the hole time took my 5 dollars cash gave me back the correct change so he paid attention for that atleast but when I got back in line with my coworker while he paid for his items he said I had not paid him for my snack and soda had no clue who I was and accused me of stealing I had to show him on the cameras that I had already paid I will not be reusing this establishment
Karen Mawyer
The service sucks here now. Very rude. Store is dirty
Michael
Charlottesville definitely ain't the south ?! I've had better fried chicken in New York.
Roger Marrs
My biggest problem with this place is the way I saw customers treated. No respect. The other employees playing games running around spraying wasp spray right over the fryers killing flies. Dropping chicken in the floor and putting right into the deli box along with other food they dropped. I left because I was not about that. What ever hit the floor I threw away and was fussed at by the owner and coworkers that I was throwing money away. Wake up people. Roaches everywhere. Very nasty place and very nasty people running it. Was even told they had to have an employee not of their race to hide how racist they are.
Roger M.
Very unsafe food handling. Very poor customer service. The new owners are very disrespectful to everyone.
Myra Woods
Outside oort-a-john that could use some attention.
Jackie Feggans
The worst chicken I have ever tasted never again and customer service is rude
Josh Early
This place used to be the best, but under the new ownership the quality of service and food have both just gone downhill continuously since they took over.
First class food, service and fried chicken!!!!! Love this place!!!!
Electra Davis
Consistently really friendly and probably the best fried chicken around. We love them!
Barbara H.
I have lived in Charlottesville for over 30 years and have patronized this business, when it was Stoneys to Browns to now. Before this current owner, Brown's chicken was the best in Charlottesville. In recent months I have tried it a couple times, but no longer recommend it or go there myself. The chicken is tough, dry, and tasteless. The 12 pc. special which used to be $12.99, is now 17.99 and not worth it. The price morphs into the $20s and then they do not give you a receipt. What does that say?
Luan D.
Inexpensive and decent fried chicken. Not great even when I was super hungry. Too salty though for my taste.
Ashley J Aldridge (Ashley J)
They have the best potato wedges!!! I have to include them in my day everyday. Reasonably priced!
I use to enjoy going in Brown’s to see a long time friend Kenny and get chicken and potatoes or just potatoes. I stopped for like over a month not going in there just because the young girl would alway get a attitude. Then another time I said could I get some large potatoes, then the elderly woman spoke up and said people complained there too big and now people are wanting the large potatoes. Well I never complained until now, Why in the world would I want to play $6.99 for potatoes half the size I was getting before, if they’re half the size shouldn’t you get double that amount so I will pay $6.99 for all small potatoes when I used to get large potatoes for the same price doesn’t make no sense to me either cut your price or give more potatoes! Today I bought potatoes and got exactly 22 and half of them were small potatoes and then you had to deal with the attitude one minute you’re told a double order you get two large sides well a large potatoes is 12 potatoes for $4.49 if you get two large sides shouldn’t you get 24 potatoes that’s what the girl gave me before and now they’re telling you 18? I was going in there at least once or twice a week don’t have to worry about me coming there now and I have numerous relatives that go there and buy stuff and they say the same thing that the prices are high and then they give you smaller portions or they try to cut it in half. Anyone that knows me I’m not prejudice! I’m not racist my fiancé is black my ex-husband‘s black my child is mixed I get tired of people saying that you’re racist just because you complain about something! The older gentleman is super nice that rings you up and I Told him about the attitude of the woman and the young girl and he said what did they say to you I said don’t worry about it I just won’t come back as a do you know yourself I’m in here once or twice a week and I live in Ruckersville part time and live in Charlottesville part time, he said what’s wrong I said it’s just their attitude and I said things change every week you come in here I said don’t worry about it I just won’t come back I said Cherry Avenue sells the same chicken and potatoes there’s a Place a Ruckersville that sells the same chicken and potatoes as there’s too many places that sell chicken and potatoes that I don’t have to deal with that! Not a big deal you lose some you win some, but when you have a repeat customer at least once or twice a week And they refer family and friends. Just upset and smh! ?The stars are not for the food it’s the attitudes you deal with.Update today is 02/15/24 and I haven’t stepped foot back in that store! Go to the gas station across from the Korner restaurant when I want chicken. Don’t waste your time with Browns!!!!
I went in this market to grab a snack and a drink and the man behind the counter was on his phone the hole time took my 5 dollars cash gave me back the correct change so he paid attention for that atleast but when I got back in line with my coworker while he paid for his items he said I had not paid him for my snack and soda had no clue who I was and accused me of stealing I had to show him on the cameras that I had already paid I will not be reusing this establishment
The service sucks here now. Very rude. Store is dirty
Charlottesville definitely ain't the south ?! I've had better fried chicken in New York.
My biggest problem with this place is the way I saw customers treated. No respect. The other employees playing games running around spraying wasp spray right over the fryers killing flies. Dropping chicken in the floor and putting right into the deli box along with other food they dropped. I left because I was not about that. What ever hit the floor I threw away and was fussed at by the owner and coworkers that I was throwing money away. Wake up people. Roaches everywhere. Very nasty place and very nasty people running it. Was even told they had to have an employee not of their race to hide how racist they are.
Very unsafe food handling. Very poor customer service. The new owners are very disrespectful to everyone.
Outside oort-a-john that could use some attention.
The worst chicken I have ever tasted never again and customer service is rude
This place used to be the best, but under the new ownership the quality of service and food have both just gone downhill continuously since they took over.
Beat fried chicken in TOWN‼️… no problems here.
Restaurantji Recommends
First class food, service and fried chicken!!!!! Love this place!!!!
Consistently really friendly and probably the best fried chicken around. We love them!
I have lived in Charlottesville for over 30 years and have patronized this business, when it was Stoneys to Browns to now. Before this current owner, Brown's chicken was the best in Charlottesville. In recent months I have tried it a couple times, but no longer recommend it or go there myself. The chicken is tough, dry, and tasteless. The 12 pc. special which used to be $12.99, is now 17.99 and not worth it. The price morphs into the $20s and then they do not give you a receipt. What does that say?
Inexpensive and decent fried chicken. Not great even when I was super hungry. Too salty though for my taste.
They have the best potato wedges!!! I have to include them in my day everyday. Reasonably priced!