They forgot our Mac and cheese order went and picked it up no problem get our burgers no top buns on all 3 I mean come on you guys are the reason 15 dollars an hour van kick rocks long time customer but honestly will never order there again unbelievable that my wife had to go back to get correct order only to be greeted with teenage females that are more worried about what is on there phone then what order was done incorrectly but once again you guys want more hourly wages for someone that can't even get an order straight and for the manger they weren't that busy if three waitress are playing on the phone with the hostess that blindy didn't care that we were looking for our missed order when i got in contact with the manager he had no reason to care or any show or remorse for the incorrect order so with that being said I don't think I could ever order from them again we threw said food in the trash and ordered from somewhere else due to the fact our order was so messed up we were unsure of the food was even cooked correctly
Carson Colombo
Would have been nice to have been informed about Buffalo wild Wings online order cancelation terms when I called and asked. If I had known I would be charged no matter what I would not have canceled the order and just picked it up at the incorrect time.
Atmosphere: 1
Food: 4
Service: 1
Robert Putnam
I ordered plane wings and they were way overcooked. This was the first time I ever went to Buffalo Wild Wings and it will definitely be the last. I'm stunned that you use the word Wings in the name of your restaurant and yet you can't make Wings properly.
Atmosphere: 3
Food: 1
Service: 3
J B
Greatly priced but good food!
Atmosphere: 4
Food: 5
Service: 4
Paul Reickart
Went late in eve with friends after game. Only average food and server, while not a problem was also not quick.
Atmosphere: 3
Food: 3
Service: 3
yakoub flavio
We ordered wings, but when they arrived they were cold, as if they had been cooked a while ago and left sitting. Very disappointing, especially since wings are supposed to be served hot and fresh. Not the experience we expected.
Food: 1
Service: 4
Zak
Day before Thanksgiving, so they were a little under staffed but the waiter/bartender was on top of it. Got quick service and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Cate F.
Katie took such good care of us! Quick service, our food was warm when it came out, great experience!
Atmosphere: 5
Food: 5
Service: 5
Bernie Boteler
Our server was Lisa tonight, she was amazing! It was late and she had incredible compassion and understanding for our family and went above and beyond! We will return and request her table!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Boneless Wings
Chasity Houchens
first things first, we waited 10 minutes to be seated , waiter was nice at first.. one of the gentleman at our table ordered a mixed drink, she got rude with everyone at the table (he was ID for the mixed drink and was given it).. next my friend got a handcrafted passion fruit drink non alcoholic it was just like a lemonade base with sprite passion fruit and lime.. well for the first 20 minutes after receiving food, we had the employees stalking and watching our table and continuously looking at our table all because the gentleman with us ordered a mixed drink, I understand company policy IDing, making sure you’re 21+ but that doesn’t give anyone the right to hawk eye an entire table and disrupt our meal because of it , about 10 mins of hawk eyeing us went by we had a gentleman walk over to our table and ask us how our night was and say he needed to see some ID because we had drinks at our table nobody at our table had a mixed drink but the gentleman who was already IDENTIFIED and showed his ID, he proceeded to harass our table by coming over and picking up my female friends handcrafted lemonade drink picking it up while reaching over our food and puts his nose into my friends drink smelling for alcohol as if they hadn’t already done enough harassment for the night !!! we got a refund for that drink but we got cussed at and snapped at multiple times finally we decided to just snap back and be rude all together .. waitress was extremely rude and I would recommend another place to go , and I. Won’t be returning to this location ever again!! I can only imagine , how they treat other people on a day to day basis and all while on the clock. It’s never okay to treat your guest like this and I will not be returning and I want the corporate number to file a complaint because leaving this review and still being respectful, isn’t good enough I want these people to lose their jobs or have some type of consequences for how they stalked and harassed our table.
Horrible customer service from the hostess Mia we came in party of 2 she said it would be a couple minutes then later a party of 3 came in no reservations she sat them immediately when she came back I tried to ask her why she sat them first and she ignored us so unprofessional
Emily Gillespie
Our server Lynn, took our drink and food order and we sat there for 40+ minutes without getting drinks.
Service: 1
Lauren Hogston
I can’t rate the food because we never got any. The service was by far the worst and most absurd experience I’ve ever had. We came in with a large party, I have been to restaurants in a large party before and never waited 2 HOURS for food and 45 minutes to even have our food order taken. When asked to speak with the manager he gaslit us into thinking it was our fault because we had a large party. He then claimed he would go get our food, when 2 other waitresses came out and asked us again what we ordered, it was incorrect and we told them we didn’t want it anymore. It had nearly been 2.5 hours at this point and we were no longer hungry. We will NEVER return to this restaurant. The staff is untrained and the manager is rude and does not take ownership of his mistakes. Wish I could give 0 stars. Horrendous. Side note my daughter came home and threw up from waiting too long to eat.
Lauren Hogston
I can’t rate the food because we never got any. The service was by far the worst and most absurd experience I’ve ever had. We came in with a large party, I have been to restaurants in a large party before and never waited 2 HOURS for food and 45 minutes to even have our food order taken. When asked to speak with the manager he gaslit us into thinking it was our fault because we had a large party. He then claimed he would go get our food, when 2 other waitresses came out and asked us again what we ordered, it was incorrect and we told them we didn’t want it anymore. It had nearly been 2.5 hours at this point and we were no longer hungry. We will NEVER return to this restaurant. The staff is untrained and the manager is rude and does not take ownership of his mistakes. Wish I could give 0 stars. Horrendous.
Atmosphere: 1
Food: 1
Service: 1
Janet
Call in and pickup order. Got home opened to the dried out wings. Potato wedges were good. But for an order of over $60.00, the wings were so dried out that they were hard. Won't be back.
They forgot our Mac and cheese order went and picked it up no problem get our burgers no top buns on all 3 I mean come on you guys are the reason 15 dollars an hour van kick rocks long time customer but honestly will never order there again unbelievable that my wife had to go back to get correct order only to be greeted with teenage females that are more worried about what is on there phone then what order was done incorrectly but once again you guys want more hourly wages for someone that can't even get an order straight and for the manger they weren't that busy if three waitress are playing on the phone with the hostess that blindy didn't care that we were looking for our missed order when i got in contact with the manager he had no reason to care or any show or remorse for the incorrect order so with that being said I don't think I could ever order from them again we threw said food in the trash and ordered from somewhere else due to the fact our order was so messed up we were unsure of the food was even cooked correctly
Would have been nice to have been informed about Buffalo wild Wings online order cancelation terms when I called and asked. If I had known I would be charged no matter what I would not have canceled the order and just picked it up at the incorrect time.
Atmosphere: 1
Food: 4
Service: 1
I ordered plane wings and they were way overcooked. This was the first time I ever went to Buffalo Wild Wings and it will definitely be the last. I'm stunned that you use the word Wings in the name of your restaurant and yet you can't make Wings properly.
Atmosphere: 3
Food: 1
Service: 3
Greatly priced but good food!
Atmosphere: 4
Food: 5
Service: 4
Went late in eve with friends after game. Only average food and server, while not a problem was also not quick.
Atmosphere: 3
Food: 3
Service: 3
We ordered wings, but when they arrived they were cold, as if they had been cooked a while ago and left sitting. Very disappointing, especially since wings are supposed to be served hot and fresh. Not the experience we expected.
Food: 1
Service: 4
Day before Thanksgiving, so they were a little under staffed but the waiter/bartender was on top of it. Got quick service and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Katie took such good care of us! Quick service, our food was warm when it came out, great experience!
Atmosphere: 5
Food: 5
Service: 5
Our server was Lisa tonight, she was amazing! It was late and she had incredible compassion and understanding for our family and went above and beyond! We will return and request her table!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Boneless Wings
first things first, we waited 10 minutes to be seated , waiter was nice at first.. one of the gentleman at our table ordered a mixed drink, she got rude with everyone at the table (he was ID for the mixed drink and was given it).. next my friend got a handcrafted passion fruit drink non alcoholic it was just like a lemonade base with sprite passion fruit and lime.. well for the first 20 minutes after receiving food, we had the employees stalking and watching our table and continuously looking at our table all because the gentleman with us ordered a mixed drink, I understand company policy IDing, making sure you’re 21+ but that doesn’t give anyone the right to hawk eye an entire table and disrupt our meal because of it , about 10 mins of hawk eyeing us went by we had a gentleman walk over to our table and ask us how our night was and say he needed to see some ID because we had drinks at our table nobody at our table had a mixed drink but the gentleman who was already IDENTIFIED and showed his ID, he proceeded to harass our table by coming over and picking up my female friends handcrafted lemonade drink picking it up while reaching over our food and puts his nose into my friends drink smelling for alcohol as if they hadn’t already done enough harassment for the night !!! we got a refund for that drink but we got cussed at and snapped at multiple times finally we decided to just snap back and be rude all together .. waitress was extremely rude and I would recommend another place to go , and I. Won’t be returning to this location ever again!! I can only imagine , how they treat other people on a day to day basis and all while on the clock. It’s never okay to treat your guest like this and I will not be returning and I want the corporate number to file a complaint because leaving this review and still being respectful, isn’t good enough I want these people to lose their jobs or have some type of consequences for how they stalked and harassed our table.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Horrible customer service from the hostess Mia we came in party of 2 she said it would be a couple minutes then later a party of 3 came in no reservations she sat them immediately when she came back I tried to ask her why she sat them first and she ignored us so unprofessional
Our server Lynn, took our drink and food order and we sat there for 40+ minutes without getting drinks.
Service: 1
I can’t rate the food because we never got any. The service was by far the worst and most absurd experience I’ve ever had. We came in with a large party, I have been to restaurants in a large party before and never waited 2 HOURS for food and 45 minutes to even have our food order taken. When asked to speak with the manager he gaslit us into thinking it was our fault because we had a large party. He then claimed he would go get our food, when 2 other waitresses came out and asked us again what we ordered, it was incorrect and we told them we didn’t want it anymore. It had nearly been 2.5 hours at this point and we were no longer hungry. We will NEVER return to this restaurant. The staff is untrained and the manager is rude and does not take ownership of his mistakes. Wish I could give 0 stars. Horrendous. Side note my daughter came home and threw up from waiting too long to eat.
I can’t rate the food because we never got any. The service was by far the worst and most absurd experience I’ve ever had. We came in with a large party, I have been to restaurants in a large party before and never waited 2 HOURS for food and 45 minutes to even have our food order taken. When asked to speak with the manager he gaslit us into thinking it was our fault because we had a large party. He then claimed he would go get our food, when 2 other waitresses came out and asked us again what we ordered, it was incorrect and we told them we didn’t want it anymore. It had nearly been 2.5 hours at this point and we were no longer hungry. We will NEVER return to this restaurant. The staff is untrained and the manager is rude and does not take ownership of his mistakes. Wish I could give 0 stars. Horrendous.
Atmosphere: 1
Food: 1
Service: 1
Call in and pickup order. Got home opened to the dried out wings. Potato wedges were good. But for an order of over $60.00, the wings were so dried out that they were hard. Won't be back.
Atmosphere: 3
Food: 1
Service: 3
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