Chipotle Mexican Grill

if you want to find bugs in your food highly recommend eating here!! extra protein i suppose?

Atmosphere: 1

Food: 1

Service: 1

The food portion was generous 😀. Delicious food with a lot of flavor. There's seating inside and outside.

Atmosphere: 4

Food: 5

Service: 5

Eh it’s alright.. the food isnt the freshest it’s eatable but i’ve had better chipotle i should’ve went to Qdoba.

Atmosphere: 2

Food: 1

Service: 3

It seemed a little chaotic... The drink and plasticware needed to be kept up a bit more.

Atmosphere: 4

Food: 4

Service: 4

Trust the online reviews. They are true. The service was really bad. The server got pissed off when i entered the restaurant . Then whispered something to another older guy. And that set the tone of the service. i don't mind okay food, it doesn't have to be the best i ever had but be nice. It goes a long way. I had to go to mcdonalds to get a drink because i felt like i was wasting the servers time.Chipotle do something about these complains.

Atmosphere: 2

Food: 2

Service: 1

They done fell off

Beef barbacoa was fatty. Veggie bowl mediocre.

Atmosphere: 4

Food: 3

Service: 5

THE MANAGER THERE SUCKS. SHE IS VERY UNPROFESSIONAL.

EVERY TIME THAT I GO INTO THERE, THEIR LINE IS VERY DIRTY AND UNAPPEALING TO THE CUSTOMER. THE EMPLOYEES ARE ALWAYS LOOKING ANGRY. THEY OBVIOUSLY WORK IN A HOSTILE ENVIRONMENT.

Atmosphere: 3

Food: 3

Service: 2

Boyfriend was happyish.

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: Burrito Bowl

I ordered a bowl and they gave me a burrito and my order wasn't ready at the indicated time.

Service: 1

We arrived at 10:25 PM, and it took a good 10 minutes for someone to take my order.
Everything was out of place, and the staff treated me very poorly. One of them was even laughing at me—I’m guessing it was because of my accent.
I felt really disrespected and embarrassed. I love Chipotle, but I will never go back to this location.

Service: 1

Fastest Chipotle ever. My husband lives and dies by chipotle and he was thoroughly impressed by their hard work and speed

Atmosphere: 5

Food: 5

Service: 5

I spent a better part of my life from age 15 to 25 working in food service, it takes a lot for me to actually write a review… This location is an absolute disgrace to the chipotle brand. I’ve lived here for 13 years, I have watched the quality of service and food at this location take an absolute nose dive. I realize that nobody’s gonna read a review on Chipotle, it’s fast food and that’s totally fine – but somebody needs to hear about the absolute abysmal experience that we had at this place.

To begin with, literally every table that was open when we walked in was covered in food bits and trash… additionally, the bathrooms had no toilet paper and no paper towels. Tough when my three year-old has to take a number two…

The key manager on site (Akita) should be absolutely embarrassed and ashamed by the way that her employees behaved.

We had an order, an order that I place regularly with no issue from the chipotle on pantops… an order for a bowl with white rice, no cilantro. Since I’ve been coming to chipotle, when i order white rice without cilantro – they pull out a tub of white rice that has not been mixed yet and give us a side of plain white rice. I added instructions to the order and despite that, my order had white rice with cilantro… Not the end of the world, totally get that people don’t read special instructions sometimes. I stood at the counter and requested a small side of white rice with no cilantro… I’ve had to do this plenty of times and have always been accommodated.

The person at the register turned around and requested a side of white rice with no cilantro… placed a clear ramekin on the counter for the back line and walked away. What really got me here was that the person working the back line looked at the cashier, nodded her head and kept working. I then watched the woman on the back line pull out a tub of plain white rice and mix the entire thing with cilantro, lime, salt, etc. Literally looking at me while she was doing it. I stood at the register for 13 1/2 minutes waiting for that side of rice. The person on the register came back and said “you haven’t gotten your side of rice yet?” She walked to the back line and talked with the person working the back line who had just mixed the rice. She then walked back to me and told me that “the white rice was cooking but not ready”, it would be 15 minutes. I had literally just watched the person working the back line stare me in the eyes and mix a tub of white rice after receiving our request. Maybe there’s poor communication here, but it seems like all it would have taken was a small scoop of white rice, prior to mixing it.

I was completely floored. To top if off, no explanation, not apology, simply a “tough luck, but you can wait if you want” sort of look. The cleanliness and quality of the restaurant aside… This is embarrassing. I don’t know who the proprietor is. I certainly know who the keyholder Akita is, your employees need some help.

Atmosphere: 1

Food: 1

Service: 1

The food was good, and the service was timely, but the dining room was absolutely filthy. Floors were sticky, tables and chairs were covered in food debris and the bathrooms were horrid. They were fairly busy, but I could have waited extra time to get my food to ensure that things were cleaned up.

Atmosphere: 2

Food: 5

Service: 4

Every single time I order from location, the order is wrong. This time they didn’t put on the selected protein. I assume they were out and instead of asking for a replacement they just sent it out the door. Complete incompetence.

Atmosphere: 1

Food: 1

Service: 1