Chipotle Mexican Grill

953 Emmet St N, Charlottesville
(434) 872-0212

Recent Reviews

Caitlin Clarke

Seconding everyone who has said not to online order from this Chipotle. Please save your time, sanity and money.The automated replies with the link to contact corporate are rich considering that I've tried that and they've never replied.Barracks needs a Moe's or something.

Atmosphere: 1

Food: 2

Service: 1

Grishma Patel

Deaf staff. Completely dumb people.

Atmosphere: 1

Food: 1

Service: 1

Annika Hodges

Hate the app because get my own Large cheese quesadilla.

Atmosphere: 1

Food: 1

Service: 1

Matthew S

portions tiny very expensive

Atmosphere: 1

Food: 1

Service: 1

James Burtchett

Employees move really slow, don't have half the items on menu, no management

Atmosphere: 1

Food: 1

Service: 1

Tereisa Mullins

First time eating at Chipolte!!! It's delicious!! Will definitely eat here again!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bowl

Bridget Colvin

There is always just 3 workers preparing the orders with the line out the door. Always run out of steak. Very disappointed in this restaurant…

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Burrito Bowl

Elaine

Food is good as always. But definitely did not receive a lot of food and the portion sizes are so tiny compare to other chipotles. Not worth for the amount I paid and for the slow service.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Chicken Bowl

Ken S.

Emplyees don't speak English well. Be careful!

Atmosphere: 1

Food: 2

Service: 1

Mayara M

This location is pretty nasty and employees are incredibly rude ! Today the guy refused to give rice to everyone who asked… not only that when the rice falls off the tortilla he just scoops it back even if it has touched their dirty surface ! Every single experience I’ve had at this location has been awful.

Atmosphere: 1

Food: 3

Service: 1

Corey Marchand

The portion sizes me and my wife got for pick up is ridiculously small.

Food: 1

Vergil Decker

Terrible experience for lunch today. Admittedly I don’t go to chipotle that often but I knew what I wanted. I ordered a burrito. The lady started warming up the tortilla and then asked me what I wanted in it. She piled the ingredients in a bowl as she asked me But the ingredients never ended up in my burrito. I was handed a bowl and a warmed up tortilla on the side. Of course I didn’t pay for the tortilla. I kept the bowl after all but there was way too much sour cream. Not talking a dollop but a cup. I scooped a bunch off and ate it because I was in a rush but turned off from chipotle for a while. Definitely wouldn’t go back here to this location.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

Anne Whiteside

Placed mobile order at 5:00 to be picked up at 6:40, arrived at 6:50 and there was a line for mobile order pickups. They did not start making order until 7:10. My friends and I did not get our orders until 7:20. What is the point of having mobile order pickups if they do not make your food until you are in the door? Might as well have waited in line. Terrible service, terrible management. Should have gone to Chick-fil-A

Recommended dishes: Burrito Bowl

Jake Zamalis

Every single GD time I go here it’s always something. Last time, woman at the counter nickel and dimed me over an extra tortilla AFTER I HAD PAID. IT WAS $.43. Today, at 3pm, girl tells me they are out of queso. I say “for the whole day?” And she says no just right now. Doesn’t make a single iota of an effort to go find more. Told her to scrap my order and got upset with me for it. Worst chipotle ever plus also the portioning sucks. One scoop of rice? Main st from now on. Even that one isn’t much better.

Atmosphere: 2

Food: 2

Service: 1

Woodrow Washington

Excellent

Atmosphere: 5

Food: 5

Service: 5

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