Chipotle Mexican Grill

Some of the worst food I've ever had from a chipotle and worst service I've ever experienced. Older african american gentleman absolutely screamed at me for asking for a side and refused to give me extra cheese( which is free). Portions were substandard, food was cold, and guac was brown in the tub. Staff should be ashamed of themselves, this location needs to be shut down,

Atmosphere: 1

Food: 1

Service: 1

Ordered grub hub, receipt said soft tortilla tacos and received hard shells. Not sure what’s going on but it isn’t my first bad experience ordering delivery

Food: 3

Service: 1

Recommended dishes: Tacos

Got called a snob here

While at Chipotle on university avenue in Charlottesville, I ordered a quesadilla for two 8 year olds, but it was served burnt!! Despite explaining it’s for kids, they appeared indifferent, and my complaint led a young man to call me a “snob” and suggest I am an elitist. He was like “he’s an elitist, I can tell.” Waht a crazy comment! I am simply a regular guy wanting quality food for my kids. They argued that all their quesadilla were dark brown, but I could clearly smell a burnt odor. I seriously think something’s got to be very wrong with you to see children’s smiling faces looking up at you excited to have your food, and you give them some burnt crap not fit for a dog!!!

Atmosphere: 1

Food: 1

Service: 1

The WORSE chipotle I’ve ever been to I regret it each time please take the bus or drive to the emmet st location

Atmosphere: 1

Food: 1

Service: 1

Really sub par location. Need much better organization. Also would recommend having more standardized servings, because I barely got freaking any meat with my bowl.

Atmosphere: 1

Food: 1

Service: 3

The meal was great. Chipotle chips are always my favorite but today the chips were stale, hard and gross I thought I was going to break a tooth

Atmosphere: 4

Food: 3

Service: 5

This has got to be the most disgusting looking guac I’ve ever gotten from a Chipotle ever.

Food: 1

The service was terrible the women working the food line was rude to me and my workers. I will never come back here again. Stay away

Atmosphere: 1

Food: 2

Service: 1

Gotta be the worst chipotle I've ever been to. They're out of everything all the time and the staff don't give a ****

didn’t get a single of my items right then couldn’t get ahold af an actual human…

Food: 1

Don't even think of catering for your next event here.

It arrived 1 hour late, burritos where not well wrapped, the box was a total mess... Salsa all over the place. I can't believe they charged me $25 in delivery fees.

Even though I was required to order 2 days in advance, their people told my DoorDasher that the manager didn't tell them they had to prepare my order for that day.

I had to miss my own event trying to communicate with them to see what happened with the order.

Seriously, DON'T.

Atmosphere: 1

Food: 1

Service: 1

Worst ever chipotle here in Charlottesville the portions are for kids

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Side of Guacamole, Burrito Bowl

I'm normally a fan of the competition, but this was a great meal. The gentleman behind the counter that used to work for Greyhound was superb. Friendly, attentive, and willing to go over and above normal fast food help. Need more workers like him in this world and he needs a raise.

Atmosphere: 4

Food: 4

Service: 5

Underground chipotle designed specifically for introverts… no one talked to me.

Atmosphere: 4

Food: 4

Service: 3

Dirty. Staff is incredibly rude. Service slow. Don’t want to be there any more.

Atmosphere: 1

Food: 3

Service: 1