Domino's Pizza
341 Towncenter Ln Suite 300A # 300A, Charlottesville
(434) 234-3111
Recent Reviews
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I’ve been a loyal customer of this Domino’s location for years, but my recent experience has completely changed that. I asked for extra parmesan cheese packets, and Allen behind the counter handed me only two. When I politely asked for more, he responded rudely, saying he’d have to charge me. I asked how much, and he said, “I don’t know, I’ll have to check,” in a dismissive and impolite tone.
Feeling confused, I asked another employee if they had started charging for extra packets, and he told me, “No, we don’t charge yet.” He was kind enough to apologize and offer more cheese packets. I told him he didn’t need to apologize—Allen did. But of course, Allen never did.
After placing countless orders here, it’s disappointing that one employee’s poor attitude could ruin the experience. This kind of rude behavior and inconsistent service is unacceptable. I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
I have ordered from here several times, and this time, they Finally put enough sauce on the pizza (Thank you)..
Food: 5
Service: 5
I ordered 2 pizzas, some wings, and the marbled cookie brownies. The pizza was burnt, the marbled cookie brownies were burnt, the wings were barely sauced I got hot wings. This was the worse service I’ve ever had from dominos and I gave a $6.00 tip and for what. This is awful. I won’t be ordering from them again ever!!!
Food: 2
Service: 2
Normally a great team but my driver today, nicholas, i believe took an inordinate amount of time to deliver my sandwich. Most of the time he spend right next to my location according to the tracker. And when he finally showed up he just refused to speak at all and didnt even tell me my total for the meal, thankfully i already had it ready but this is not the customer service usually shown by these guys
Atmosphere: 4
Food: 4
Service: 1
Delivered a cold pizza and the wrong drink. Had to reheat the pizza when delivered as it took the driver over 30 minutes to go 3 miles. I can’t drink sugared drinks so I ordered DC and they delivered Coke. Wish Papa John’s delivered around here. There are others in the area or a frozen pizza next time. Waste of over $30.
Atmosphere: 3
Food: 1
Service: 1
Ordered take pizza. Was ready quick and tasted delicious
Food: 5
Service: 5
This place is amazing with their service. Always, have my best experience. Friendly people!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
These are nice people that work hard! Great company too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I love having dinner inside. It has plenty of space and the staff was really nice and friendly
Atmosphere: 5
Food: 5
Service: 5
We gotta learn what a well done pie is over here. It’s like your store gets mad that I want my pizza in the oven for two minutes longer. The amount of uncooked pies after asking for well done is wild. Actually just brought my last one back and got a refund. Guys are nice but cannot cook an easy dominos pie
Food: 1
Service: 5
Restaurantji Recommends
bring the bread bowl back
Atmosphere: 3
Food: 3
Service: 5
I usually order from this Domino’s and the food is consistently great, but my recent experience was disappointing. This week, I ordered several pizzas, including a pan pizza and cheese bread, but most of the items were undercooked. The pan pizza felt much doughier than usual, and after taking it apart, I realized it was still raw inside. The cheese bread had the same issue, and other family members noticed it too, though some realized it too late. Later in the day, they started experiencing bad stomach aches. I’m not sure what went wrong with this order, but I was really disappointed, especially since I’ve always had positive experiences with this location before.
Recommended dishes: Chicken Wings, Pretzel
Maria is a complete star (as other reviews have said – she’s a keeper; great upbeat energy and team leader), as are the rest of this location’s staff. We were helped at the register by Edwin who also is very kind and collected. Best service we’ve received at any Domino’s. We’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Always friendly, consistent food quality.
Can't remember the Young Lady name that was there around 11am, but she's a keeper, and a very joyful person!
Atmosphere: 5
Food: 4
Service: 5
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