I’ve always enjoyed Duck Donuts, but last Saturday’s experience was disappointing. The donuts tasted different—almost like the quality has diminished. They didn’t have the same freshness or flavor I’m used to.
The service was also lacking. When we arrived, there were only two staff members, and no one was available to handle the coffee station. This led to unnecessary delays, and by the time we got our order, our donuts had already gone cold. A third staff member eventually showed up but seemed unaware of the backlog, which didn’t help the situation.
Overall, it felt disorganized, and the quality just wasn’t there. Hopefully, this was just an off day, but I expected better.
Atmosphere: 1
Food: 1
Service: 1
Ramir Chico
I’ve always enjoyed Duck Donuts, but today’s experience was disappointing. The donuts tasted different—almost like the quality has diminished. They didn’t have the same freshness or flavor I’m used to.
The service was also lacking. When we arrived, there were only two staff members, and no one was available to handle the coffee station. This led to unnecessary delays, and by the time we got our order, our donuts had already gone cold. A third staff member eventually showed up but seemed unaware of the backlog, which didn’t help the situation.
Overall, it felt disorganized, and the quality just wasn’t there. Hopefully, this was just an off day, but I expected better.
Atmosphere: 2
Food: 1
Service: 1
Jonathan
2 donuts. 25 minutes. Left regretting that I had tipped when I paid. Never seen anything like it before.
Jaime
They gave false hours when we wanted to get some valentines donuts they said they shut down at 5pm, well the website says 7pm otherwise we wouldn't have came. Sorry excuse for a business. When you have paying customers ready to spend money here on valentines day 2025. Management should fire the workers and manager running this establishment. If the place fails to stay open it had warning signs!
Atmosphere: 1
Food: 1
Service: 1
Irela Vater
Great donuts but their hours of operation are strange.
Atmosphere: 5
Food: 5
Service: 5
Thomas Evans
My girlfriend loves the bacon maple
Atmosphere: 5
Food: 5
Service: 5
james sauveur
It's a donuts shop... Service is always great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Maple Bacon, French Toast
Maddy and Tom
We loved working with Randy and Duck Donuts to cater the dessert for our wedding! Randy got on the phone with us multiple times to work through our order and even helped us design custom bride and groom donuts. Everyone at the wedding raved about the design and taste. All that to say, Randy was what convinced us to go with Duck Donuts. Donuts aside, Randy is THE guy. We had plenty of laughs over our phone calls and he made us feel like we were family. He’s truly a differentiator that helped make us choose his store for our wedding donuts.
Atmosphere: 5
Food: 5
Service: 5
Cody Voye
My first time coming here, and I think their donuts taste amazing. Not a ton of seating inside, and depending on the time of the day, you'll prolly have at least a 10-15min wait. However, even with minimal seating and wait times, I still feel they are well worth it. Highly recommend. A+
Parking: Free street parking is available, but it can be hard to find a spot depending on the time of day.
Kid-friendliness: Nice kid-friendly atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar
Howard Hottinger
Fast and friendly service! They are open despite what Google says. I confirmed they are open 7am-3pm daily!
Good food. Friendly people. They have some interesting flavors. My friend likes the "Pina colada" donuts! These are exotic donuts, not like Dunkin Donuts or Krispy Kreme.
Atmosphere: 4
Food: 4
Service: 5
Nicole Davenport
Very friendly staff, the donuts we ordered all came out perfect. The kids loved them for birthday breakfast!
Parking: Parallel in front of the store, also nearby parking lot and garage
Kid-friendliness: Kids liked the duck decor and watching them decorate the donuts.
This place deserves its high rating. We visited with our 3 little kids, and the manager made sure they had an awesome experience. The manager for sure puts the customer first. The donuts were the best I've tasted in a long time, even the day after.
Atmosphere: 5
Food: 5
Service: 5
Glenn W.
Good food. Friendly people. They have some interesting flavors. My friend likes the "Pina colada" donuts! These are exotic donuts, not like Dunkin Donuts or Krispy Kreme.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Doughnuts
JEM
The manager was quick with little service. The 2 other employees were so lost on the orders they were throwing mistakes away. And the manager seemed to have to on board them while there were in the weeds on a Friday 15 minutes before close. We decided to pop in for last minute birthday stuff. We did have a few mistakes in the order but we just went with it at that point. Toddlers enjoyed 9-10
I’ve always enjoyed Duck Donuts, but last Saturday’s experience was disappointing. The donuts tasted different—almost like the quality has diminished. They didn’t have the same freshness or flavor I’m used to.
The service was also lacking. When we arrived, there were only two staff members, and no one was available to handle the coffee station. This led to unnecessary delays, and by the time we got our order, our donuts had already gone cold. A third staff member eventually showed up but seemed unaware of the backlog, which didn’t help the situation.
Overall, it felt disorganized, and the quality just wasn’t there. Hopefully, this was just an off day, but I expected better.
Atmosphere: 1
Food: 1
Service: 1
I’ve always enjoyed Duck Donuts, but today’s experience was disappointing. The donuts tasted different—almost like the quality has diminished. They didn’t have the same freshness or flavor I’m used to.
The service was also lacking. When we arrived, there were only two staff members, and no one was available to handle the coffee station. This led to unnecessary delays, and by the time we got our order, our donuts had already gone cold. A third staff member eventually showed up but seemed unaware of the backlog, which didn’t help the situation.
Overall, it felt disorganized, and the quality just wasn’t there. Hopefully, this was just an off day, but I expected better.
Atmosphere: 2
Food: 1
Service: 1
2 donuts. 25 minutes. Left regretting that I had tipped when I paid. Never seen anything like it before.
They gave false hours when we wanted to get some valentines donuts they said they shut down at 5pm, well the website says 7pm otherwise we wouldn't have came. Sorry excuse for a business. When you have paying customers ready to spend money here on valentines day 2025. Management should fire the workers and manager running this establishment. If the place fails to stay open it had warning signs!
Atmosphere: 1
Food: 1
Service: 1
Great donuts but their hours of operation are strange.
Atmosphere: 5
Food: 5
Service: 5
My girlfriend loves the bacon maple
Atmosphere: 5
Food: 5
Service: 5
It's a donuts shop...
Service is always great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Maple Bacon, French Toast
We loved working with Randy and Duck Donuts to cater the dessert for our wedding! Randy got on the phone with us multiple times to work through our order and even helped us design custom bride and groom donuts. Everyone at the wedding raved about the design and taste. All that to say, Randy was what convinced us to go with Duck Donuts. Donuts aside, Randy is THE guy. We had plenty of laughs over our phone calls and he made us feel like we were family. He’s truly a differentiator that helped make us choose his store for our wedding donuts.
Atmosphere: 5
Food: 5
Service: 5
My first time coming here, and I think their donuts taste amazing. Not a ton of seating inside, and depending on the time of the day, you'll prolly have at least a 10-15min wait. However, even with minimal seating and wait times, I still feel they are well worth it. Highly recommend. A+
Parking: Free street parking is available, but it can be hard to find a spot depending on the time of day.
Kid-friendliness: Nice kid-friendly atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar
Fast and friendly service! They are open despite what Google says. I confirmed they are open 7am-3pm daily!
Kid-friendliness: Kids love this place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Bacon
Restaurantji Recommends
Good food. Friendly people. They have some interesting flavors. My friend likes the "Pina colada" donuts! These are exotic donuts, not like Dunkin Donuts or Krispy Kreme.
Atmosphere: 4
Food: 4
Service: 5
Very friendly staff, the donuts we ordered all came out perfect. The kids loved them for birthday breakfast!
Parking: Parallel in front of the store, also nearby parking lot and garage
Kid-friendliness: Kids liked the duck decor and watching them decorate the donuts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Duck Donuts Made-To-Order Donuts
This place deserves its high rating. We visited with our 3 little kids, and the manager made sure they had an awesome experience. The manager for sure puts the customer first. The donuts were the best I've tasted in a long time, even the day after.
Atmosphere: 5
Food: 5
Service: 5
Good food. Friendly people. They have some interesting flavors. My friend likes the "Pina colada" donuts! These are exotic donuts, not like Dunkin Donuts or Krispy Kreme.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Doughnuts
The manager was quick with little service. The 2 other employees were so lost on the orders they were throwing mistakes away. And the manager seemed to have to on board them while there were in the weeds on a Friday 15 minutes before close. We decided to pop in for last minute birthday stuff. We did have a few mistakes in the order but we just went with it at that point. Toddlers enjoyed 9-10
Atmosphere: 1
Food: 3
Service: 2
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