Had a great experience here. A good combination of value and decent food. I got a breakfast combo of a bagel sandwich with egg, some hash browns and coffee for $6.50 or so- a good value. Would go again.
Atmosphere: 5
Food: 5
Service: 5
David Gardner
Friendly helpful staff
Atmosphere: 4
Food: 4
Service: 5
Jamie Schwartz
This place would be great if they ever had donuts in stock. Went at opening and still didn't have jelly donuts.
Atmosphere: 1
Food: 1
Service: 1
Fenan Abraham
I don’t think they’ve ever gotten an order right
Lauren Castillo
The customer service at this location is awful. None of the employees great you or smile, and will often ignore you until you ask to place an order. The other day, I asked for a drink that apparently only the manager knew how to make, and instead of asking her for help, the other employees ignored making my drink. I had to ask three times if it was ready, to which they replied that someone was making it while the empty cup continued to sit on the counter. Finally, after 30 mins, the manager then offered them help on how to make the drink, without any apology offered.
Atmosphere: 2
Food: 3
Service: 1
Shelly M
Customer service is horrible. They charge for a small cup of water as well. Time for new staff! Everyone is miserable and it shows in the customer service. No friendly when taking the order and throw the drink and food at you with no greeting. Ended up tossing my drink because i didn’t trust what they did to my beverage after asking kindly for it to be made correctly.
Atmosphere: 2
Food: 2
Service: 1
MC
They need to hire more people, should not take 25 minutes to go through a drive thru. Best of all once you get into line you are stuck and can not leave.
Atmosphere: 2
Food: 2
Service: 1
Janet Wells
Went this afternoon at around lunch time to pick up some donuts for the morning. Went through drive thru. First off no jelly donuts. I got home opened the box and the donuts looked like crap. They look like they had been sitting all day. What is going on that businesses can charge and employees don't take pride in their product. Photo attached... $18.00 for crap ! I see another donut place closing on Pantops. Won't be back.
Atmosphere: 2
Food: 1
Service: 1
Mike Cannizzaro
Looks very clean . Food is the same as others . Attitudes were trouble for older people . I was in stock about it .
Employees were tossing bagels out the drive thru window around closing time - not sure if that's how they dispose of old food but not only is it littering but it's unsafe for wildlife and can cause unintended harm. Either utilize the dumpster or better yet upgrade to composting for food waste. The other option would be to sell discounted day old items on the TooGoodToGo App.
Atmosphere: 2
Food: 2
Service: 2
Hannah Critchlow
Lovely girls
Atmosphere: 5
Food: 5
Service: 5
Mukhabbatkhon Rustamjonova
I clearly stated What I want and then asked to remake it but they did awful job, the old woman made my coffee and she was showing rude attitude and zero customer service from her end. Not going to visit this place again.
Atmosphere: 1
Food: 1
Service: 1
Melissa Doney
Worst breakfast I’ve had in years. Ordered delivery. They completely forgot one of the five bagels so one family member didn’t even have breakfast. The four other bagels barely had any cream cheese with the majority of the bagel being dry and chewy. None were toasted though it was requested. Hash browns were unchewable like they were reheated two times. Poor quality, poor attention to detail. This branch sold me off from buying breakfast from any Dunkin’ ever again.
Food: 1
carson powell
The customer service as well as the quality of the coffee you’re served is lacking extremely at this location. It is normal for the workers to lock the doors and stop taking drive through orders 20 minutes before they are supposed to.
Had a great experience here. A good combination of value and decent food. I got a breakfast combo of a bagel sandwich with egg, some hash browns and coffee for $6.50 or so- a good value. Would go again.
Atmosphere: 5
Food: 5
Service: 5
Friendly helpful staff
Atmosphere: 4
Food: 4
Service: 5
This place would be great if they ever had donuts in stock. Went at opening and still didn't have jelly donuts.
Atmosphere: 1
Food: 1
Service: 1
I don’t think they’ve ever gotten an order right
The customer service at this location is awful. None of the employees great you or smile, and will often ignore you until you ask to place an order. The other day, I asked for a drink that apparently only the manager knew how to make, and instead of asking her for help, the other employees ignored making my drink. I had to ask three times if it was ready, to which they replied that someone was making it while the empty cup continued to sit on the counter. Finally, after 30 mins, the manager then offered them help on how to make the drink, without any apology offered.
Atmosphere: 2
Food: 3
Service: 1
Customer service is horrible. They charge for a small cup of water as well. Time for new staff! Everyone is miserable and it shows in the customer service. No friendly when taking the order and throw the drink and food at you with no greeting. Ended up tossing my drink because i didn’t trust what they did to my beverage after asking kindly for it to be made correctly.
Atmosphere: 2
Food: 2
Service: 1
They need to hire more people, should not take 25 minutes to go through a drive thru. Best of all once you get into line you are stuck and can not leave.
Atmosphere: 2
Food: 2
Service: 1
Went this afternoon at around lunch time to pick up some donuts for the morning. Went through drive thru. First off no jelly donuts. I got home opened the box and the donuts looked like crap. They look like they had been sitting all day. What is going on that businesses can charge and employees don't take pride in their product. Photo attached... $18.00 for crap ! I see another donut place closing on Pantops. Won't be back.
Atmosphere: 2
Food: 1
Service: 1
Looks very clean . Food is the same as others . Attitudes were trouble for older people . I was in stock about it .
Atmosphere: 3
Food: 3
Service: 1
Love dunkin and their crew:)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Employees were tossing bagels out the drive thru window around closing time - not sure if that's how they dispose of old food but not only is it littering but it's unsafe for wildlife and can cause unintended harm. Either utilize the dumpster or better yet upgrade to composting for food waste. The other option would be to sell discounted day old items on the TooGoodToGo App.
Atmosphere: 2
Food: 2
Service: 2
Lovely girls
Atmosphere: 5
Food: 5
Service: 5
I clearly stated What I want and then asked to remake it but they did awful job, the old woman made my coffee and she was showing rude attitude and zero customer service from her end.
Not going to visit this place again.
Atmosphere: 1
Food: 1
Service: 1
Worst breakfast I’ve had in years. Ordered delivery. They completely forgot one of the five bagels so one family member didn’t even have breakfast. The four other bagels barely had any cream cheese with the majority of the bagel being dry and chewy. None were toasted though it was requested. Hash browns were unchewable like they were reheated two times. Poor quality, poor attention to detail. This branch sold me off from buying breakfast from any Dunkin’ ever again.
Food: 1
The customer service as well as the quality of the coffee you’re served is lacking extremely at this location. It is normal for the workers to lock the doors and stop taking drive through orders 20 minutes before they are supposed to.
Service: 1
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