Jersey Mike's Subs

The three woman crew was super friendly, worked effectively as a team, and ensured our order was accurate.

They focused on cleanliness of the prep area, which was reassuring and they were attentive to us as customers. The team was super busy, but they were kind and respectful towards each customer.

Oh! The subs and bowls were great as well. 😊

Atmosphere: 5

Food: 5

Service: 5

As bad of an experience as you can imagine. 4 women standing around for literally 4 minutes after I ordered a sandwich. They just talked to each other. I honestly thought they were messing with me. Food and other crap all over. They used a clearly dirty rag to wipe a knife to cut my bread. The sandwich was the worst over had, bone cold. Threw half of it away.

Atmosphere: 1

Food: 1

Service: 1

I don’t know what happened to this place last time I went it was bad but assumed it was an off day. Today I went in and four employees just stood around talking and looking at me as I stood there for 5 minutes. Then I looked behind the counter, the food station was disgusting it didn’t look like it’s been cleaned in a long time. The vegetables were obviously not fresh at all and should have been thrown out brown lettuce and old tomatoes. I just ended up walking out not worth trying this place again.

Atmosphere: 1

Food: 1

Service: 1

Always at this location we find Excellent experience at lunchtime DINE-in . Service , quality , upbeat positive staff and wonderful management team make this an enjoyable lunch time for me and my wife. Special thanks to all the line crew - plus as well professional leadership by Delvin, Markita, Billie, Brittney ,Frankie and others . 5 stars!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subs by the Box, The Original Italian, Turkey Breast and Provolone Regular Cold Sub

Hooked on the chicken philly! Everyone is always friendly. It's a weekly regular now.

Atmosphere: 5

Food: 5

Service: 5

Love jersey mikes food but this location was awful. Poor customer service spoke with 2 people and they both managed to mess up my order in different ways. Ice machine was broken and store was very dirty. Avoid this location

Atmosphere: 1

Food: 1

Service: 1

My daughter & I eat at this location. Not regularly, but often. Usually no problems. They must have been having a rough night or something. There were people sitting at tables waiting for their food. Mobile orders were not completed when the people arrived. It took 30 minutes to get my two sandwiches. The counters looked messy & dirty. There were maybe 8 sandwiches sitting on the counter with just meat, waiting for the toppings. And they being picked up & moved around.Our sandwiches were a mess. The top of one of our sandwiches was missing. It was found inside the meat area. The tuna fish had way too much mayonnaise & was very runny. And very soggy when I got home. (about 20 minutes). It most definitely was the worst experience I have ever had at this location. The workers were very disorganized.

Atmosphere: 3

Food: 4

Service: 3

I won’t be back after today’s experience. One of my favorite fast food restaurants, but the employees are incredibly rude and treat you like your inconveniencing them.

Atmosphere: 1

Food: 3

Service: 1

Ordered a gluten free sub online. Went in to pick it up and I was early so I was watching the sub being made. They had an assembly line going and my GF sun was passed down with the regular subs. So the person cutting and wrapping the subs didn’t change her gloves and had her hands all over my GF sun after touching regular bread. She went to hand it to me and I told her I wasn’t taking that sub, she had her hands all over it. She said she didnt know it was GF. I said to the person who passed her my sandwich that maybe he should have told her it was a GF sun. He got all pissy on me telling me “I made your sandwich right!!! Don’t come at me!” The lady turned around and said I’ll make you another one. I said “no, just give me a refund”. No, I’m making you a new one. I said honestly I just want a refund. So she calls out the “manager”. The manager comes out and says to me in this aggressive tone “It was a MISTAKE, maam. We all make mistakes!” Then proceeds to tell her staff that she’s sick of these people. OK. How about “Gosh, maam, I’m so sorry this happened. Here, let me give you a card for a free sub. We’d love it if you came back and gave us another try.” Nope. This girl wins the award for worst customer service ever. This location is about 20 minutes from me. The Merchant Walk location is 30 minutes from me. I make the drive to Merchant Walk every time now because the service there is incredible. See my review of their location where almost the same situation happened yet was handled amazingly.

Atmosphere: 2

Food: 3

Service: 1

Ordered three giant subs. Two subs were the same, minus wheat bread being for one. The white bread sub was missing half of what the sub came with versus the wheat sub, despite that being the only difference. Girlfriend got a sub, which made her sick, as well as upsetting my stomach (my stomach is more tolerant than hers, as she threw up because of it). Tried to settle it through the app, but the company clearly didn't care enough to settle it, despite me having photos of the difference after I had realized it.

Atmosphere: 3

Food: 1

Service: 3

The worst experience I’ve had at a jersey mikes. Rude cold staff very disrespectful. I will not be returning to this location

Atmosphere: 1

Food: 4

Service: 1

We stop here when we're out all day at appointments or running errands. It's usually very quick service. This last time was an exception - seemed like they were a bit scattered. That's not the norm, so I'd say it must've just been an off day. Subs here are always good so we'll definitely be back. I'll update my review if we find this exception to be the rule.

Parking: There's not a huge amount of parking spots for all the businesses there, so parking can sometimes be tricky. We've never not gotten a spot, but a few times we've gotten the last one. It's mostly fast food places, so turnaround is quick enough that if you don't find a spot immediately, one will soon open up.

Food: 5

Service: 3

Recommended dishes: Turkey Breast and Provolone Regular Cold Sub

I ordered 3 subs they were very efficient, and the subs were just out of this world , my life is changed forever thank you , and martika and her crew took amazing care of us

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Original Italian, Mike's Famous Philly, Cookie

Great customer service. There was hardly any wait and they were quick to get our food to us.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Sub

Just go!

Atmosphere: 5

Food: 4

Service: 5