Jersey Mike's Subs

I just left Jersey Mike’s on Abbey Rd, and sadly don’t know that I’ll be going back. I love their steak and cheese subs, but didn’t even eat the one I just paid for. Only 2 of the 3 ladies working, changed their gloves. The lady that took my order wasn’t very friendly, but I can deal with that. After taking my order (which she wrote down and already had gloves on), she went to the register and rang someone up. She then went back to making subs for online orders, and NEVER changed her gloves. The next employee making the cold sandwiches, went to the register with her gloves on. I was thinking about just walking out then, but as I watched, she finally took her gloves off. The 3rd employee who was making the hot subs, brought mine to the register and rang me up. I paid, then watched her go right back to the grill to make more subs, and never changed her gloves. Which tells me she didn’t change them before touching my bread and making my sub. So I left, and just threw the sub away. I don’t typically post reviews. However, I’ve worked in the food industry and have even been a cook before. I know first hand if there’s one thing you should be sure to do (ESPECIALLY in front of customers), is CHANGE YOUR GLOVES!! This really makes me question other unsanitary things they might do, when prepping and customers aren’t around.

Always my go do post baby meal! They are even kind enough to put it in a tub so I can build it at 2am after laboring!

Food: 5

You guys have changed your mayo or either it was bad. It tastes like miracle whip. When you change things you lose customers who like the original way the food taste.

Atmosphere: 5

Food: 3

Service: 5

Would give zero stars if I could obviously the skinny girl was having a bad day. She was very rude to another customer in the store

Atmosphere: 1

Food: 1

Service: 1

01-001038-99-121893 Ordered two subs: Regular 13 and Giant #8. Both subs were made incorrectly. The number 13 had the meat of the number 8, and the number 8 had the meat of the number 13. On top of that, the toppings were wrong as well. Staff seemed more focused on doing their closing duties instead of helping customers and making orders correctly. Store was closed by the time we went to eat the food.

Worst part: I submitted the survery/feedback with these issues. Did not receive a response from anyone. Seems like no one cares from Jersey Mike's anymore.

Atmosphere: 3

Food: 1

Service: 1

Bad service..
The operator was rude and very unpolyte.
I asked to cut our giant sub and she stated they don't do it..
I wanted to share with my kids..
I had to walk out without buying anything..
Very bad way to do business..

I've tried reaching out to corporate via messages and no response. I have no issues with this location food is always good however my issue is someone stole my shore points for my free sub that I worked hard to get. I didn't know that I could add a pin to my account and I have now done that. I have proof to where they stole my points and shared this with corporate. This was done in fl and I dont know anyone in fl. It's very wrong for corporate to not do anything about this issue. I even called the fl location and spoke to Victoria the manager there to inform her someone had took my points she said she still had to make their sub but I should contact corporate.

Food was ok.

Poor service. Food was terrible. Poor attitude from employees.

Good service and good sandwiches at this location.

Would it be possible for them to wear masks today? A guy was preparing the sub and talking while he was cutting the bread. You could see the saliva falling onto the sandwich. should throw it in the trash.

The three woman crew was super friendly, worked effectively as a team, and ensured our order was accurate.

They focused on cleanliness of the prep area, which was reassuring and they were attentive to us as customers. The team was super busy, but they were kind and respectful towards each customer.

Oh! The subs and bowls were great as well. 😊

Atmosphere: 5

Food: 5

Service: 5

As bad of an experience as you can imagine. 4 women standing around for literally 4 minutes after I ordered a sandwich. They just talked to each other. I honestly thought they were messing with me. Food and other crap all over. They used a clearly dirty rag to wipe a knife to cut my bread. The sandwich was the worst over had, bone cold. Threw half of it away.

Atmosphere: 1

Food: 1

Service: 1

I don’t know what happened to this place last time I went it was bad but assumed it was an off day. Today I went in and four employees just stood around talking and looking at me as I stood there for 5 minutes. Then I looked behind the counter, the food station was disgusting it didn’t look like it’s been cleaned in a long time. The vegetables were obviously not fresh at all and should have been thrown out brown lettuce and old tomatoes. I just ended up walking out not worth trying this place again.

Atmosphere: 1

Food: 1

Service: 1

Always at this location we find Excellent experience at lunchtime DINE-in . Service , quality , upbeat positive staff and wonderful management team make this an enjoyable lunch time for me and my wife. Special thanks to all the line crew - plus as well professional leadership by Delvin, Markita, Billie, Brittney ,Frankie and others . 5 stars!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subs by the Box, The Original Italian, Turkey Breast and Provolone Regular Cold Sub