matchbox charlottesville

We really enjoyed our dinner here. The salmon and risotto with arugula was delicious. My husband had the meatball pizza and enjoyed it. Service was good. We sat outside with our dog. Will definitely go back. We have eaten their pizzas in the past which are wonderful.

They were severly understaffed. We felt so sorry for the staff because everyone was performing multiple jobs. They couldn't even meet the demand of the guests and were turning people away because they didn't have the staff to seat them.

Food was excellent and the same for the cocktails 🍸.

Atmosphere: 5

Food: 5

Service: 5

Maybe it was an off day but the chicken and waffles were terrible.

Atmosphere: 4

Food: 1

Service: 4

You HAVE to try the crab dip!!! It was absolutely phenomenal.

Atmosphere: 5

Food: 5

Service: 5

Ordered a 10" pizza and a cilantro lime chicken salad to go. Came out to about $44.00. I realized it when I arrived at my hotel that the pizza was a 10", but somehow I was charged for a large and the salad was a Caesar Salad. Called their number and no one answers. get it together people, you weren't even that busy.

Service was great. Restaurant is dirty and is in need of a good cleaning. Food was not good at all. Don't think we will ever go back and cannot recommend.

Atmosphere: 2

Food: 2

Service: 5

The server was very nice, but not very attentive and the place was nearly empty. The fish and chips we ordered were like 3 slightly overgrown fish sticks, and on the soggy side, sitting on top of a single layer of fries on a large metal tray which made everything look even more slight. The pizza I saw other people order looked good. Maybe next time.

Large portions, tasty, expensive

Atmosphere: 5

Food: 4

Service: 5

My party had a total of 17, which we made a reservation days prior. once we are there and seated, the 1 waitress took our drink orders whiched took about 35 minutes. We did receive water. I sat there almost 2 hours without the drink I ordered. We placed our order which took another hour, just to be told after 35 minutes of placing the order that most of what we ordered, they were out of. Two and a half hours of being there we received biscuits which was frozen in the center. One member of our party decided to order a To Go order online. That order was ready within 25 minutes. I was absolutely disappointed in the service given and the food. We had to advocate for ourselves just to receive a rightful discount or no bill at all. During this whole process we was there a little over three hours, some without drinks. some without food. We was given pizza to take home. I don't recommend!

This was the worst experience I've ever had a restaurant! We got there at 2:30 some people didn't even get drinks til 4:00. We were there on Fathers Day and it wasn't even that busy!! After 2.5 hours some people in our party still hadn't received their food. That food we did receive was unseasoned, half frozen , hair on it, overcooked... a complete disaster!! After waiting for over 2.5 hours we just decided to leave, still with some people never receiving their food . We also had to pay a bill higher than we should have for their lack luster service, as we didn't think we should have to pay the amount that they asked for according to all the mistakes that were made on their part!!! I would never go to this establishment or anyone affiliated with them again!!! Please don't waste your time, money or taste buds to this place!!!! THE WORST!!!!!!!!!!!!!!!

**Disappointing Experience – Would Not Return**

I rarely leave negative reviews, but our visit here was incredibly frustrating from start to finish. Despite there being only 1–3 other tables in the restaurant, it took nearly an hour and a half for our food to come out. Considering it was Father's Day, I would've assumed they would be better prepared.

To make things worse, drink refills were non-existent. On the rare occasion the waitress did refill a glass, she only filled it halfway. No ice- warm water. She also rarely checked on our table after dropping off the food, except to drop off the check. Our table of 6 people all had empty glasses during the meal.

As for the food: the fries were cold and clearly tasted like they came straight from the freezer. My “side” of coleslaw came in what looked like a tiny dipping sauce cup—barely two bites. And the pizza was awful: it had a very weird and distinct taste. Definitely not worth the wait.

Overall, the service was inattentive, the food was below average, and the experience was one of the worst I’ve had in a long time. I won’t be back, and I wouldn’t recommend this place to anyone.

First, we ordered and they came back to say a lot of what we ordered — they did not have . We waited for over 2.5 hours for food, we only got a portion of the food — and even that was poor quality. From some not done all the way, to some being stale..
we got here at 2:30, it’s 5:23 and everyone at our table have not gotten their food.

We ended up telling them to forget about bringing out food — however they came back saying our bill was still $400+.

Do not recommended, especially for the brunch menu. Horrible experience!

Wish I could give 0 stars for the service. Our food arrived cold and soggy, as we saw it sitting under the heat lamp, forgotten, for 15 minutes. I try to be understanding but there were 20 people in there max, and we were forced to leave a $10 minimum tip

I went to the restaurant at 4:45 pm on June 6. A few patrons there, 6 or so.

We were promptly seated.

After about 15-20 minutes a wait person came by. This was rather odd, as the same waitress passed by several times, then went back to checking her phone. We must not have looked hungry.

I order the crab soup, and my wife ordered the chicken sandwich.

The order came fairly fast.

The soup - the only way I can describe it - take a small bowl of water, add 2 boxes of salt and some dirty dishwater, and that is what it looked and tasted like. It was so bad, it took my breathe away when I first sipped it. I asked the wait person not to charge me and they took it off the bill.

The sandwich and fries - typical middle of the road meh you get at most mall eateries.

I give this place about 8, maybe 10 months before it folds. And I think that is being generous.