Papa Johns Pizza
2171 Ivy Rd Suite 1, Charlottesville
(434) 979-7272
Recent Reviews
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I ordered through GrubHub during the Super Bowl, at 7PM. My order went through and I waited around 40ish minutes before calling the restaurant. I am less than a mile from the restaurant and my “currency” does not allow me to do “pick-ups” so I had to settle for the delivery. Regardless, when I called I was told the restaurant was backed up and that I would receive a call once my delivery was at my destination. The delivery never came, and as of right now I still haven’t gotten my money refunded.
Racist employees. Would yell at you and threaten to call police even if you ask if your app pickup order is ready.
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: Veggie Pizza is Delicious
Atmosphere: 5
Food: 5
Service: 5
Ordered through door dash at 11:45pm. At 12:45am they told door dash they were out of pizza. Everything is closed. Thanks. Good looking out. What a douche move.
Kelsey and her team literally saved our Saturday evening of wanting to stay in and watch holiday movies all night. I would recommend this specific Papa John’s to anyone! They are the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Extra Large New York Style Pizza
I ordered delivery through the website well before the store closed. My food was supposed to be delivered within 40-50 minutes after I ordered, but it never arrived. I went outside multiple times and walked around my whole building to make sure it wasn’t just dropped off and I missed it. It said it was delivered on the tracker, but I waited outside for 20 minutes once it said it was delivered to see if it was a glitch, and it never came. I tried calling the store 3 separate times and every time they immediately hung up once the call went through. I did not order through a third party delivery service. This was supposed to be for one of my friend’s birthdays, and it was rather expensive for a single item.
Atmosphere: 1
Service: 1
This was the worst pizza I have ever tried in my life. If I could, I wouldn’t give them a star at all.
It was pricey and poorly made. Don’t recommend it!
Just order good pizza from one one of the many excellent places in town and drive to pick it up. This Papa John's will either not bring it, give it to the wrong house and tell you it will be an hour or more to get it to you an hour and a half after they lost your order in the first place. Assuming of course they don't just hang up on you when you are trying to find out what happened to your food. Its standard Papa John's fare if you pick it up and are expecting fast food pizza with zombie like customer service interactions, but save yourself the pain of trying to get delivery.
Atmosphere: 1
Food: 3
Service: 1
Tried to order and they REPEATEDLY hung up on us, or left us on hold for over 10 mins before hanging up. A waste of my time and we were very hungry. #theyhatecollegestudents #takemyflexdollars #goinghungry
Terrible food and service. Why give someone a burnt pizza that they paid their hard earned money for. Seriously if you wouldn’t want to eat the pizza don’t serve it to anyone. DON’T GO HERE they obviously don’t care about their customers if they would give me this BURNT, DRY, & HARD pizza. Save your time and money.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Absolute top notch pizzas. Nothing else even comes close.
Atmosphere: 5
Food: 5
Service: 5
Food was delivered quickly and arrived hot.
Atmosphere: 5
Food: 5
Service: 5
The staff here look rude and poor. Clean yourself up and act better if you’re in customer service
Service: 1
Food was delivered quickly and arrived hot.
Atmosphere: 5
Food: 5
Service: 5
If I could change the store that delivers to my address I would. Horrible past experiences makes me avoid this store. GM was of no help either. When management is incompetent it’s not surprising the issues this store has. Just read the comments…
Atmosphere: 1
Food: 2
Service: 1
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