Papa Johns Pizza

2171 Ivy Rd Suite 1, Charlottesville
(434) 979-7272

Recent Reviews

Sort by
Slađana Suzić

I ordered through GrubHub during the Super Bowl, at 7PM. My order went through and I waited around 40ish minutes before calling the restaurant. I am less than a mile from the restaurant and my “currency” does not allow me to do “pick-ups” so I had to settle for the delivery. Regardless, when I called I was told the restaurant was backed up and that I would receive a call once my delivery was at my destination. The delivery never came, and as of right now I still haven’t gotten my money refunded.

Muhammad Shoaib

Racist employees. Would yell at you and threaten to call police even if you ask if your app pickup order is ready.

Atmosphere: 1

Food: 1

Service: 1

Chris Hilovsky

Vegetarian options: Veggie Pizza is Delicious

Atmosphere: 5

Food: 5

Service: 5

Kristen Hill Cosh

Ordered through door dash at 11:45pm. At 12:45am they told door dash they were out of pizza. Everything is closed. Thanks. Good looking out. What a douche move.

Mackenzie Oakes

Kelsey and her team literally saved our Saturday evening of wanting to stay in and watch holiday movies all night. I would recommend this specific Papa John’s to anyone! They are the best!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Extra Large New York Style Pizza

Liz Bergen

I ordered delivery through the website well before the store closed. My food was supposed to be delivered within 40-50 minutes after I ordered, but it never arrived. I went outside multiple times and walked around my whole building to make sure it wasn’t just dropped off and I missed it. It said it was delivered on the tracker, but I waited outside for 20 minutes once it said it was delivered to see if it was a glitch, and it never came. I tried calling the store 3 separate times and every time they immediately hung up once the call went through. I did not order through a third party delivery service. This was supposed to be for one of my friend’s birthdays, and it was rather expensive for a single item.

Atmosphere: 1

Service: 1

Ahmadzai

This was the worst pizza I have ever tried in my life. If I could, I wouldn’t give them a star at all.

It was pricey and poorly made. Don’t recommend it!

Epeeist

Just order good pizza from one one of the many excellent places in town and drive to pick it up. This Papa John's will either not bring it, give it to the wrong house and tell you it will be an hour or more to get it to you an hour and a half after they lost your order in the first place. Assuming of course they don't just hang up on you when you are trying to find out what happened to your food. Its standard Papa John's fare if you pick it up and are expecting fast food pizza with zombie like customer service interactions, but save yourself the pain of trying to get delivery.

Atmosphere: 1

Food: 3

Service: 1

Hope Dondero

Tried to order and they REPEATEDLY hung up on us, or left us on hold for over 10 mins before hanging up. A waste of my time and we were very hungry. #theyhatecollegestudents #takemyflexdollars #goinghungry

Dorothy Michael

Terrible food and service. Why give someone a burnt pizza that they paid their hard earned money for. Seriously if you wouldn’t want to eat the pizza don’t serve it to anyone. DON’T GO HERE they obviously don’t care about their customers if they would give me this BURNT, DRY, & HARD pizza. Save your time and money.

Atmosphere: 1

Food: 1

Service: 1

Yash Kumar Atri

Absolute top notch pizzas. Nothing else even comes close.

Atmosphere: 5

Food: 5

Service: 5

Suz

Food was delivered quickly and arrived hot.

Atmosphere: 5

Food: 5

Service: 5

Jeff Cheng

The staff here look rude and poor. Clean yourself up and act better if you’re in customer service

Service: 1

Zanny

Food was delivered quickly and arrived hot.

Atmosphere: 5

Food: 5

Service: 5

Alec

If I could change the store that delivers to my address I would. Horrible past experiences makes me avoid this store. GM was of no help either. When management is incompetent it’s not surprising the issues this store has. Just read the comments…

Atmosphere: 1

Food: 2

Service: 1

Loading...