Roots Natural Kitchen - Catering & App Orders

Food is good. Be aware that if you order on line for Charlottesville, you do not pick up on main street but at a separate location on Wertland off 14th street. El Jefe bowl was very good.. but the "create your own" salad seemed to have forgotten the dressing. Portions were huge!

Atmosphere: 2

Food: 4

Service: 4

Why on earth would you tape delivery orders on the folded sides TOGETHER instead of on the handles so we can carry the bags out and not rip them? I only come here for deliveries. I'll never eat her. Full of rude staff who don't care to even fix it either. Making that fall on drivers. Shame.

Atmosphere: 1

Food: 1

Service: 1

I ordered from Roots kitchen last night on DoorDash and we ended up getting really bad food poisoning. For the past 12 hours, I've had really severe symptoms with chills and my stomach is rejecting every basic food from the BRAT diet. We ate the dinner and were sick within a couple of hours after dinner. We're positive it was the dinner because that was our only main meal yesterday and didn't eat anything else around that timeframe. I believe it may have been something off with the Cilantro sauce because two of our orders had that sauce and 1 had the Miso sauce (this person wasn't sick). We all got just about the same bowl as well, El Jefe.

This was really unfortunate because we ordered from them with health in mind, but this definitely makes me hesitate to order from them again in the future. I hope the business takes responsibility instead of trying to claim it wasn't them, since it's such a straightforward case of food poisoning with them as the ONLY factor. But we'll see..

Atmosphere: 1

Food: 1

Service: 2

I ordered from Roots kitchen last night on DoorDash and we ended up getting really bad food poisoning. For the past 12 hours, I've had really severe symptoms with chills and my stomach is rejecting every basic food from the BRAT diet. We ate the dinner and were sick within a couple of hours after dinner. We're positive it was the dinner because that was our only main meal yesterday and didn't eat anything else around that timeframe. I believe it may have been something off with the Cilantro sauce because two of our orders had that sauce and 1 had the Miso sauce (this person wasn't sick). We all got just about the same bowl as well, El Jefe.This was really unfortunate because we ordered from them with health in mind, but this definitely makes me hesitate to order from them again in the future. I hope the business takes responsibility instead of trying to claim it wasn't them, since it's such a straightforward case of food poisoning with them as the ONLY factor. But we'll see..

Atmosphere: 1

Food: 1

Service: 2

Usually they do great. But most recently they’ve run out simple ingredients with no alternatives and still charge you for it. They messed up my online order and they don’t have a way to review the order in the app.

Take away only. Hearty with fresh produce. Super fast service.

Atmosphere: 1

Food: 4

Service: 5

Omg I adore this place. I literally eat here every single week just so the flavors have a weekly Katy Perry T.G.I.F. party in my mouth. Even on a Wednesday I legit don’t gaf. Thank you sooooo much for giving me something else to look forward to. I appreciate y’all for your salads creativity and homemade dressings.

Atmosphere: 5

Food: 5

Service: 5

They are very on time with the pick up orders. The salad bowls are tasty. The quality of the bowls aren’t super consistent, especially with the amount of ingredients and dressing.

Love Roots and their yummy bowls, but this is a shouts to the awesome Lily for helping me get my order fixed after I drove home and realized, hey, this isn't what I ordered. In hindsight, should have realized at the store, but hey we all make mistakes (obviously, this story starts with one!). Thanks for being fantastic, Lily :)

Would highly recommend this place to anyone looking for a healthy and delicious bowl. They have a wide range of ingredients, customizable options, and affordable prices, they truly have something for everyone. It's a bang for your buck.

Food: 5

Service: 3

Usually they do great. But most recently they’ve run out simple ingredients with no alternatives and still charge you for it. They messed up my online order and they don’t have a way to review the order in the app.

Love the blazing blue bowl with tofu

I've never gotten food delivered so can't speak to that but damn this food was terrific and healthy! Such a great spot in town.

It's clear that I don't get the hype around Roots – the salad I got delivered was exceptionally bland and somewhat soggy.

If I had a nickel for every time Roots gave me chicken when I ordered tofu I’d have two nickels, which isn’t a lot but it’s weird that it happened twice…