Sold me a drink they no longer had a straw for, then had an attitude when I asked how I was supposed to drink it and I asked for a different drink. No I don’t wanna use a spoon to drink lol absolutely stupid.
Atmosphere: 1
Food: 1
Service: 1
May M
Worst Starbucks in all of Charlottesville. While the drinks are good and the baristas are nice, this location is always out of ingredients and they often turn off the online ordering in the app. Wait times are also longer than all of the Starbucks’ in town.
Brenda Grabb
This is a great Starbucks, tucked away on 5th St SW in front of Wegman’s. It has a cozy ambiance and is not too crowded.
Atmosphere: 5
Food: 5
Service: 5
T R
The drinks are fine, but the drive-through is entirely too slow for there to be no way to leave the drive-through if it’s taken too long and there’s no way to order ahead.
Food: 5
Service: 1
Jeffrey Gillem
Unfortunately now days Starbucks always leaves something to be desired. This location definitely did so.
Atmosphere: 2
Food: 2
Service: 3
Siri Pasupuleti
as the cash counter machines is not working they asked us to order through mobile app and we ordered but the waiting time is very very long and upon asking them about the time the Staff is very rude and a lady staff has closed the counter window rudly….
chana rivka
The slowest Starbucks on the planet. Get ready to spend an entire afternoon waiting in the drive-thru. Unacceptable.
Bri Peskin Gifford
This location is always hit or miss if you place a mobile order or order inside. Today it took 25 minutes for one drink and breakfast sandwich. They always prioritize the drive thru window. Also the sandwich was ice cold.
Madeline Stadler
everything is out of stock and their drinks are always watered down
Atmosphere: 1
Food: 1
Service: 1
Heather McDuffee
5th street starbucks is the best one in charlottesville. The line can get long, but that's only because it is the only one out that way, and still, they get through the massive line more quickly than you would expect. They brew their coffee well there and their coffee drinks are very balanced. Out of all the starbucks around here, their drinks consistently come out the best. I would make the extra 10 minute trip to visit this one.
The store manager (Chris) was so kind to me and my daughter on my visit today. I would highly recommend this location! So nice and inviting!
Atmosphere: 5
Food: 5
Service: 5
Gayathri Kavitha
Sweetest staff and drinks are made great
Atmosphere: 5
Food: 5
Service: 5
Natalie Jenkins
I’ve never had a Starbucks take so long to make an order! 4 girls were working together behind the counter and were laughing at each other and yelling and joking around not making a single drink. Finally started making drinks but took the longest time. Definitely not coming back.
Atmosphere: 1
Service: 1
Ashlee Pappaconstantinou
Had the best experience today. I accidentally ordered from the wrong store this morning and the manager made my drinks for me at no charge even though I offered to pay again. They always write little notes that make you smile when needed. The batista are always smiling and talking to customers. It is a big change from a couple of years ago. I wouldn't have even walked into the door two years ago.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Marshmallow Dream Bar
Amber Allen
I’d know if a drink was mine if your ladies working at this location at 12 or so bothered to call out a name when they set a drink out on the counter. The attitude displayed when I asked whether a drink was mine was very much uncalled for.
Sold me a drink they no longer had a straw for, then had an attitude when I asked how I was supposed to drink it and I asked for a different drink. No I don’t wanna use a spoon to drink lol absolutely stupid.
Atmosphere: 1
Food: 1
Service: 1
Worst Starbucks in all of Charlottesville. While the drinks are good and the baristas are nice, this location is always out of ingredients and they often turn off the online ordering in the app. Wait times are also longer than all of the Starbucks’ in town.
This is a great Starbucks, tucked away on 5th St SW in front of Wegman’s. It has a cozy ambiance and is not too crowded.
Atmosphere: 5
Food: 5
Service: 5
The drinks are fine, but the drive-through is entirely too slow for there to be no way to leave the drive-through if it’s taken too long and there’s no way to order ahead.
Food: 5
Service: 1
Unfortunately now days Starbucks always leaves something to be desired. This location definitely did so.
Atmosphere: 2
Food: 2
Service: 3
as the cash counter machines is not working they asked us to order through mobile app and we ordered but the waiting time is very very long and upon asking them about the time the Staff is very rude and a lady staff has closed the counter window rudly….
The slowest Starbucks on the planet. Get ready to spend an entire afternoon waiting in the drive-thru. Unacceptable.
This location is always hit or miss if you place a mobile order or order inside. Today it took 25 minutes for one drink and breakfast sandwich. They always prioritize the drive thru window. Also the sandwich was ice cold.
everything is out of stock and their drinks are always watered down
Atmosphere: 1
Food: 1
Service: 1
5th street starbucks is the best one in charlottesville. The line can get long, but that's only because it is the only one out that way, and still, they get through the massive line more quickly than you would expect.
They brew their coffee well there and their coffee drinks are very balanced. Out of all the starbucks around here, their drinks consistently come out the best. I would make the extra 10 minute trip to visit this one.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
The store manager (Chris) was so kind to me and my daughter on my visit today. I would highly recommend this location! So nice and inviting!
Atmosphere: 5
Food: 5
Service: 5
Sweetest staff and drinks are made great
Atmosphere: 5
Food: 5
Service: 5
I’ve never had a Starbucks take so long to make an order! 4 girls were working together behind the counter and were laughing at each other and yelling and joking around not making a single drink. Finally started making drinks but took the longest time. Definitely not coming back.
Atmosphere: 1
Service: 1
Had the best experience today. I accidentally ordered from the wrong store this morning and the manager made my drinks for me at no charge even though I offered to pay again. They always write little notes that make you smile when needed. The batista are always smiling and talking to customers. It is a big change from a couple of years ago. I wouldn't have even walked into the door two years ago.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Marshmallow Dream Bar
I’d know if a drink was mine if your ladies working at this location at 12 or so bothered to call out a name when they set a drink out on the counter. The attitude displayed when I asked whether a drink was mine was very much uncalled for.
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