Starbucks
1001 W Main St, Charlottesville
(434) 885-0819
Recent Reviews
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Devon goes above and beyond every time I visit Starbucks at 5th st. The entire staff there has the best customer service no matter what time of day I visit. Sending a big Thank you to the 5th st Starbucks staff for the best service with a smile. Happy Holidays!
The woman working was extremely rude and berated customers for being late for pickup. What should have been a 10 second pick up turned into a 10 minute lecture from her coming across defensive. Unprofessional and rude.
Atmosphere: 1
Service: 1
Thanks to the barista! The little smiley face on my cup was so heartwarming,it really made my day. Always quick and tasty!
Atmosphere: 5
Food: 5
Service: 5
This place is typically pretty fast and I appreciate that for a pickup spot to have my drink ready before I get there.
They drew on my cup today so putting 5 stars
Atmosphere: 5
Food: 5
Service: 5
Best starbucks in town, drinks are great, staff are even greater. Absolutely love it
Atmosphere: 5
Food: 5
Service: 5
Ordered a cappuccino using the mobile app and drink was ready within minutes.
Atmosphere: 5
Food: 5
Service: 5
Took FOREVER to get our online orders. Came up from ny for work. I would order it at 6:30 am before I even left my hotel to go to work. I got there at 6:40am and still didn’t get my drink just a drink until 6:50am 6:52am. Mind blowing how long it would take . One time I didn’t get it until 7. Good thing my work knew it took so long to get it
I ordered the same thing every time on the app and it's 50/50 it comes iced or hot.
Atmosphere: 4
Food: 3
Service: 2
My mocha is hit or miss but the staff is always so friendly and fast!
Atmosphere: 5
Food: 4
Service: 5
The sweetest team - even when they’re slammed, they go out of their way to check on everyone that is waiting. They will accommodate you if you’ve been waiting in person for some time. Never unpleasant, easily my favorite!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing staff. They even brought water to my dog who was waiting outside. Love it!!
Atmosphere: 5
Food: 5
Service: 5
If I could do no stars I would. The employees were rude they got my order wrong they didn’t say sorry when they remade my order I found plastic inside my drink.
Atmosphere: 1
Food: 4
Service: 1
I’ve been here a few times just for one thing—a Matcha Latte. The customer service is always great, and the staff is super friendly, but they really need to work on their matcha game. Every time I order, I end up with chunks of matcha in my drink, and let’s be real, that’s disgusting. As a former barista, I know it’s an easy fix, so please show the team how to properly mix it!😅
Atmosphere: 5
Food: 3
Service: 5
Great coffee and great service!
Atmosphere: 5
Food: 5
Service: 5
Great staff friendly service. This store is definitely doing things right
Atmosphere: 5
Food: 5
Service: 5
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