The least personable and friendly Starbucks I have ever been at and along with those traits comes poor service
Atmosphere: 5
Food: 5
Service: 1
W B
This is by far the worse Starbucks I’ve been too. On a normal day it’s tolerable. However, there is a tall gentleman that is a shift supervisor, if you walk in and he’s working. Just turn around and try another store. You will recognize him by the stupid way he wears his hat. On two separate occasions I’ve had to ask for my money back because the order is taking longer than it should. Customers waiting and he is always busy talking and distracting other employees. You can see the frustration on their faces while he does it. On the first occasion, I even told him exactly how I felt and reminded him that if he’s going to be a supervisor, it’s his role to set the example and lead. I gave it a few weeks and tried them again. 15 minutes had passed and still no drink, meanwhile all my food items got cold. I demanded a refund again. An employee had just walked in and tended to my request. In front of me the supervisor told him in the future never do that again without checking with a supervisor. I spoke up and ask him if he really was trying to correct the actions of the only person that tended to my needs and if he thought that was appropriate to do right in front of me. As usual he gave me a blank stare as if he is under the influence of something. I also want to point out that I go to Starbucks everyday, visit stores in different cities and states and this is the first store where I’ve encountered multiple issues and they seem to be stemming from the same person. If I was the manager he would be demoted at best or terminated.
ari mil
Manager was very rude to staff
Suz
Always friendly and fast
Atmosphere: 5
Food: 5
Service: 5
Jenni Smith
Very friendly staff!! Drinks were yummy! Could of used more whip cream!!! :) would go again!
Atmosphere: 5
Food: 5
Service: 5
Gerryh
Trapped in Drive Through for over 25 minutes for a single cup of coffee. Go inside, order ahead, way under staffed
Service: 1
Leah Puryear
I was greeted upon entering made my water purchase and was off in a flash?
Service: 5
Joanne Scanlon
We had to wait at the ordering station in the middle drive through for 15 minutes and we didn’t even get to place our order.
Daren Workeman
The coffee tasted like oat milk instead of what I asked for which didn’t include any oatmilk in the drink
Good staff
Atmosphere: 5
Food: 4
Service: 5
The least personable and friendly Starbucks I have ever been at and along with those traits comes poor service
Atmosphere: 5
Food: 5
Service: 1
This is by far the worse Starbucks I’ve been too. On a normal day it’s tolerable. However, there is a tall gentleman that is a shift supervisor, if you walk in and he’s working. Just turn around and try another store. You will recognize him by the stupid way he wears his hat. On two separate occasions I’ve had to ask for my money back because the order is taking longer than it should. Customers waiting and he is always busy talking and distracting other employees. You can see the frustration on their faces while he does it. On the first occasion, I even told him exactly how I felt and reminded him that if he’s going to be a supervisor, it’s his role to set the example and lead. I gave it a few weeks and tried them again. 15 minutes had passed and still no drink, meanwhile all my food items got cold. I demanded a refund again. An employee had just walked in and tended to my request. In front of me the supervisor told him in the future never do that again without checking with a supervisor. I spoke up and ask him if he really was trying to correct the actions of the only person that tended to my needs and if he thought that was appropriate to do right in front of me. As usual he gave me a blank stare as if he is under the influence of something. I also want to point out that I go to Starbucks everyday, visit stores in different cities and states and this is the first store where I’ve encountered multiple issues and they seem to be stemming from the same person. If I was the manager he would be demoted at best or terminated.
Manager was very rude to staff
Always friendly and fast
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff!! Drinks were yummy! Could of used more whip cream!!! :) would go again!
Atmosphere: 5
Food: 5
Service: 5
Trapped in Drive Through for over 25 minutes for a single cup of coffee. Go inside, order ahead, way under staffed
Service: 1
I was greeted upon entering made my water purchase and was off in a flash?
Service: 5
We had to wait at the ordering station in the middle drive through for 15 minutes and we didn’t even get to place our order.
The coffee tasted like oat milk instead of what I asked for which didn’t include any oatmilk in the drink
Food: 1
Service: 1
Restaurantji Recommends
Food and coffee is good but I wait for my coffee 30 minutes
Atmosphere: 5
Food: 5
Service: 2
Typical Starbucks. Good Mocha.
Service: 4
Love Starbucks!
Service: 5
Recommended dishes: Iced Caramel Macchiato
Andrea always with her friendly smile already knows what I want, attentive to all clients 54 Biscayne Blvd
Atmosphere: 5
Food: 5
Service: 5
Really nice spot to enjoy a chai, a pastry and a conversation!
Atmosphere: 5
Food: 5
Service: 5
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