Taco Bell
1158 5th St SW, Charlottesville
(434) 295-9185
Recent Reviews
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There was 3 familys ahead in the lobby and we were not addressed or helped we were ingored we left after 15 miniuts and the other familys were not helped while we were there at 7:23pm
Service: 1
Food was good and service was great.
Atmosphere: 5
Food: 5
Service: 5
Workers were rude and were taking turns going in and out of the bathroom so the customers couldn't use them
Atmosphere: 1
Food: 1
Service: 1
Alexander is the kindest and nicest guy I have ever met at Taco Bell. He is so professional. Thank you.
This Taco Bell is in a great location, right off the freeway, which makes it perfect for a quick stop while traveling. From the moment we walked in, the staff was incredibly friendly and welcoming. It really felt like they cared about giving good service, which you don’t always get at fast food places.
The interior was very clean, including the dining area and the bathroom, which is a big deal when you’re on the road with kids or just need a comfortable place to take a break. The overall atmosphere was surprisingly calm and pleasant, making it a nice spot to sit and enjoy our food.
Our order came out quickly, and everything was made correctly with no missing items, which was a relief. The food was hot, fresh, and tasted great, exactly what we were hoping for. Honestly, for the price, the value was excellent. This location really impressed us, and we’ll definitely stop here again the next time we’re in the area.
Atmosphere: 5
Food: 5
Service: 5
The guy in the drive-thru is amazing and has good customer service skills. I would definitely eat here again and tell others. Thanks so much:)
Atmosphere: 5
Food: 5
Service: 5
Food was okay, could be warmer, drive through was quick, my drink definitely felt like 80% ice which was disappointing
Food: 3
Service: 4
Ashley is very unprofessional & disrespectful. Came back for a missing item and she proceeded to tell me to come inside rudely. Came in, she was talking with another co-worker about how “people” lie about not receiving food and how she put my food in the bag. I interrupted the conversation respectfully, and said I wouldn’t have came back if I was missing my food. The store stink! The staff are disrespectful & unprofessional!
The food is great, and so is the service, but the atmosphere needs some work. 4 stars.
Kid-friendliness: Very kid-friendly.
Wheelchair accessibility: No wheelchair accessible door.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sauce, Fried Chicken, Steak, Mexican Pizza, Double Stacked Taco, Taco Supreme, Wrap, Guacamole
Very dismissive staff and incredibly slow, waited over 30 min for a pickup order I used the app to get. And the food was very subpar
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
This how they gave me my food fam.. these are like 5
Atmosphere: 5
Food: 2
Service: 3
I got food poisoning from this place, haven’t been able to eat something since
Atmosphere: 1
Food: 1
Service: 3
I went into this taco at 8:58 pm and did not receive my order until 9:30 the food was cold all the workers had bad altitudes. They were also talking about having cotton mouth..that should not be talked about at work and those activities also shouldn’t be happening at work. Andd as expected the food was wrong DONT GO HERE 🙂↔️
Atmosphere: 1
Food: 1
Service: 1
Terrible service and food. We placed mobile order and when we got to the order screen mentioned mobile order. The lady asked us to confirm order was correct and then we could not hear anything else so we pulled up. After pulling up the lady threw her hands in the air aggressively. She then hands us drinks and food and we pulled into parking spot to hand out food. We order three meals. All of which had nachos. The nacho cheese cups were 1/4-1/2 full. The chipotle ranch was 1/3 full and we were missing the avacado salsa we paid for. My husband went inside to get the cups of sauce full along with the avacado salsa and she gives them back with the same amount and gives him avacado ranch instead. We did not realize that his order was also incorrect and he received regular tacos instead of Doritos tacos. We do not live in this area but terrible customer service and quality. We love Taco Bell but would not recommend this location.
Atmosphere: 2
Food: 2
Service: 1
Dont be a snob. Doritos gordita crunches are very delicious. ;) they havent gotten my order wrong once and theyre super friendly. Definitely go to this one if you get the random craving.
Atmosphere: 5
Food: 3
Service: 5
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