DONT BOOK HERE--YOU MAY END UP EATING IN THE PUBLIC LOBBY SPACE NOT THE RESTAURANT!!!!!!! Food was room service quality. The photos online of Hillcock Neighborhood kitchen look so charming and the menu looked very southern and perfect for a ladies reunion lunch, but they did not seat us in the restaurant but in the VERY OUTDATED back hotel lobby by a fountain. To make matters worse we had to order off the hotels very condensed menu. No southern fare, just salads and very ordinary ones at that.
CorrineM
No disclosure about price of excessively overpriced brunch buffet. Nothing on website or open table when booked reservations to indicate we were booking such an expensive experience. Also no notice of the price once we walked in or were seated. While the food was good it was way more than expected and we also did not have the mimosas which may have been included in the price. Not sure because that was never explained to us about what was included.
Lucy
Omni lost their computers and our reservation the night before. The manager required cash only after we started eating. Lucky us we had arrived a few minutes early for our reservation because the restaurant closed at our confirmed time.
RosalynM
The experience was not good for us! They were admittedly having issues that day. $25 a person and my daughter did not eat anything. The food quality was LOW when we sat down and after looking at g at the options my husband waited a while to get a plate to begin eating. The best part was the staff who were trying really hard to make everything okay. Still spending over $80 for this experience left a horrible taste in my mouth.
KeithL
Disclaimer: This review is for a very particular situation that may not be generally applicable. We had post-Thanksgiving Day brunch for a large family group at Hillock. The night before, we made 4 separate reservations to insure a place, and the Omni/Hillock Staff was then able to kindly put us in a private room for what turned out to be some 30 people (locals and hotel guests) with easy access to the breakfast buffet. The renovation of the Hotel has, in our estimation, been transformative. The touches from artwork to interior design create a warm, welcoming environment. Would call breakfast buffet perfectly adequate for our toddler to great-grandparent range. What really stood out for us was the service. From use of the room to the constant addition of diners as friends and family happened upon us and more chairs/settings were needed to side orders, requests were met with a smile and quick/effective/non-intrusive service. So, for our family and friends on this particular day- it was close to perfect.
This was our first time eating at the Omni & expected everything to be exceptional. Very disappointed. First of all, there was no bread, not even a dinner roll, which there should be with a Thanksgiving dinner. The portions were ok but everything was barely warm, as if plates were made up ahead of when served. I had to ask for gravy. The butternut squash soup had a wonderful taste & texture, but again just warm, & there should be more than 3 or 4 pepitas if it is described as "with pepitas". And I should add that our desserts made the rounds & returned to the kitchen 3 times because the person serving didn't know which table to bring them to. It felt like it was staffed with inexperienced temps. Sorry, Omni, expected the experience to be great.
Opentable Diner
This was our first time eating at the Omni & expected everything to be exceptional. Very disappointed. First of all, there was no bread, not even a dinner roll, which there should be with a Thanksgiving dinner. The portions were ok but everything was barely warm, as if plates were made up ahead of when served. I had to ask for gravy. The butternut squash soup had a wonderful taste & texture, but again just warm, & there should be more than 3 or 4 pepitas if it is described as "with pepitas". And I should add that our desserts made the rounds & returned to the kitchen 3 times because the person serving didn't know which table to bring them to. It felt like it was staffed with inexperienced temps. Sorry, Omni, expected the experience to be great.
ClaireC
I cannot praise Hillock Kitchen too highly. Every aspect couldn't have been more perfect. The food, ambiance, menu, help, cost added up to one of the best dining experiences ever. I hope to become a regular!
David
This for the special event dinner this past Thanksgiving. Bottom line is that for the two of us the main interest turned out merely to be eating Turkey Day dinner not at home. The food was less than mediocre. For instance the desert I chose (apple pie and icecream) turned out to be exactly like thawed out product available at any neighborhood grocery store. The chocolate moose (spelling?) my wife had was same sort of thing. Entree choices were steak, salmon, roast turkey. We both had turkey. Wife said her serving was tasty. And apparently tender (since she ate it without whine). On the other hand mine was over cooked: dry and no taste. (It was a skin-side cut). Our disappointment is magnified by/grounded on the poor cousin relationship versus the Thanksgiving dinners offered before covid. Back then there was a certain amount of festive atmosphere. Not this time. The before covid events were buffet style. This time from menu. One good thing about absence of buffet: I did not overeat the way I did in buffet times. Before covid: the deserts were high quality: not particularly spectacular, but VERY good. and there was a wide assortment. I hope Omni will build back to what Tday used to be.
Breakfast potatoes and sausage were both cold. Eggs were ok. Waiter not unpleasant but not pleasant either. Hotel and staff were extremely pleasant and professional. Room was lovely but bathroom tub needs grab bar to get in & out.
Erin Ferguson
This is a quaint and pleasant in establishment restaurant with quality food and drinks. Our bartender Ken was a gem and made us feel like we were regulars right away. Try the Rum Punch , it is a fruity libation you don't want to miss and the flatbread pizzas are rustic and spot on ! Stop in and enjoy all the Pointe has to offer !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mojo Chicken Breast
Suzette
The Easter buffet was scaled down so much from previous years. It was held in one of the small rooms away from the atrium which was made worse when we were seated in a separate area with nothing to look at but a few other tables. The food was alright, nothing exceptional in my opinion.
Lisa Johnson
Our company hosted dinners at The Pointe. The meals were delicious, the presentation was gorgeous, and the room set up was beautiful. Can’t say enough about the friendly and professional staff that made it not only easy to book this venue but a pleasure. I commend Francois, Lorena and their entire staff. What a top-notch facility.
Marc Hunt
Last week the Pointe restaurant hosted my parents anniversary dinner. We were not an easy group to host. Most of our party were Vegan and Vegetarian with a few meat eaters. Francois Bladt the director of Operations and Lorena Kush-Meade the restaurant manager went above and beyond to make our experience fantastic. From the very beginning of planning our event both Francois and Lorena were responsive via emails and phone calls. They worked with us every step of the way to make our event perfect.My wife and I stayed at the Omni over the weekend and frequented the restaurant regularly. All of the staff were attentive and eager to help. Thanks so much Francois and Lorena!!!
DONT BOOK HERE--YOU MAY END UP EATING IN THE PUBLIC LOBBY SPACE NOT THE RESTAURANT!!!!!!! Food was room service quality. The photos online of Hillcock Neighborhood kitchen look so charming and the menu looked very southern and perfect for a ladies reunion lunch, but they did not seat us in the restaurant but in the VERY OUTDATED back hotel lobby by a fountain. To make matters worse we had to order off the hotels very condensed menu. No southern fare, just salads and very ordinary ones at that.
No disclosure about price of excessively overpriced brunch buffet. Nothing on website or open table when booked reservations to indicate we were booking such an expensive experience. Also no notice of the price once we walked in or were seated. While the food was good it was way more than expected and we also did not have the mimosas which may have been included in the price. Not sure because that was never explained to us about what was included.
Omni lost their computers and our reservation the night before. The manager required cash only after we started eating. Lucky us we had arrived a few minutes early for our reservation because the restaurant closed at our confirmed time.
The experience was not good for us! They were admittedly having issues that day. $25 a person and my daughter did not eat anything. The food quality was LOW when we sat down and after looking at g at the options my husband waited a while to get a plate to begin eating. The best part was the staff who were trying really hard to make everything okay. Still spending over $80 for this experience left a horrible taste in my mouth.
Disclaimer: This review is for a very particular situation that may not be generally applicable. We had post-Thanksgiving Day brunch for a large family group at Hillock. The night before, we made 4 separate reservations to insure a place, and the Omni/Hillock Staff was then able to kindly put us in a private room for what turned out to be some 30 people (locals and hotel guests) with easy access to the breakfast buffet. The renovation of the Hotel has, in our estimation, been transformative. The touches from artwork to interior design create a warm, welcoming environment. Would call breakfast buffet perfectly adequate for our toddler to great-grandparent range. What really stood out for us was the service. From use of the room to the constant addition of diners as friends and family happened upon us and more chairs/settings were needed to side orders, requests were met with a smile and quick/effective/non-intrusive service. So, for our family and friends on this particular day- it was close to perfect.
This was our first time eating at the Omni & expected everything to be exceptional. Very disappointed. First of all, there was no bread, not even a dinner roll, which there should be with a Thanksgiving dinner. The portions were ok but everything was barely warm, as if plates were made up ahead of when served. I had to ask for gravy. The butternut squash soup had a wonderful taste & texture, but again just warm, & there should be more than 3 or 4 pepitas if it is described as "with pepitas". And I should add that our desserts made the rounds & returned to the kitchen 3 times because the person serving didn't know which table to bring them to. It felt like it was staffed with inexperienced temps. Sorry, Omni, expected the experience to be great.
This was our first time eating at the Omni & expected everything to be exceptional. Very disappointed. First of all, there was no bread, not even a dinner roll, which there should be with a Thanksgiving dinner. The portions were ok but everything was barely warm, as if plates were made up ahead of when served. I had to ask for gravy. The butternut squash soup had a wonderful taste & texture, but again just warm, & there should be more than 3 or 4 pepitas if it is described as "with pepitas". And I should add that our desserts made the rounds & returned to the kitchen 3 times because the person serving didn't know which table to bring them to. It felt like it was staffed with inexperienced temps. Sorry, Omni, expected the experience to be great.
I cannot praise Hillock Kitchen too highly. Every aspect couldn't have been more perfect. The food, ambiance, menu, help, cost added up to one of the best dining experiences ever. I hope to become a regular!
This for the special event dinner this past Thanksgiving. Bottom line is that for the two of us the main interest turned out merely to be eating Turkey Day dinner not at home. The food was less than mediocre. For instance the desert I chose (apple pie and icecream) turned out to be exactly like thawed out product available at any neighborhood grocery store. The chocolate moose (spelling?) my wife had was same sort of thing. Entree choices were steak, salmon, roast turkey. We both had turkey. Wife said her serving was tasty. And apparently tender (since she ate it without whine). On the other hand mine was over cooked: dry and no taste. (It was a skin-side cut). Our disappointment is magnified by/grounded on the poor cousin relationship versus the Thanksgiving dinners offered before covid. Back then there was a certain amount of festive atmosphere. Not this time. The before covid events were buffet style. This time from menu. One good thing about absence of buffet: I did not overeat the way I did in buffet times. Before covid: the deserts were high quality: not particularly spectacular, but VERY good. and there was a wide assortment. I hope Omni will build back to what Tday used to be.
Great atmosphere and food! Will be back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Breakfast potatoes and sausage were both cold. Eggs were ok. Waiter not unpleasant but not pleasant either. Hotel and staff were extremely pleasant and professional. Room was lovely but bathroom tub needs grab bar to get in & out.
This is a quaint and pleasant in establishment restaurant with quality food and drinks. Our bartender Ken was a gem and made us feel like we were regulars right away. Try the Rum Punch , it is a fruity libation you don't want to miss and the flatbread pizzas are rustic and spot on ! Stop in and enjoy all the Pointe has to offer !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mojo Chicken Breast
The Easter buffet was scaled down so much from previous years. It was held in one of the small rooms away from the atrium which was made worse when we were seated in a separate area with nothing to look at but a few other tables. The food was alright, nothing exceptional in my opinion.
Our company hosted dinners at The Pointe. The meals were delicious, the presentation was gorgeous, and the room set up was beautiful. Can’t say enough about the friendly and professional staff that made it not only easy to book this venue but a pleasure. I commend Francois, Lorena and their entire staff. What a top-notch facility.
Last week the Pointe restaurant hosted my parents anniversary dinner. We were not an easy group to host. Most of our party were Vegan and Vegetarian with a few meat eaters. Francois Bladt the director of Operations and Lorena Kush-Meade the restaurant manager went above and beyond to make our experience fantastic. From the very beginning of planning our event both Francois and Lorena were responsive via emails and phone calls. They worked with us every step of the way to make our event perfect.My wife and I stayed at the Omni over the weekend and frequented the restaurant regularly. All of the staff were attentive and eager to help. Thanks so much Francois and Lorena!!!
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