Tropical Smoothie Cafe
930 Olympia Dr, Charlottesville
(434) 422-8771
Recent Reviews
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So kind to my niece and I š
Kid-friendliness: Very kind women work here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Smoothie, Kale, Acai Berry Boost
We came in around 630 on a Thursday. There were no lines and two people working. I saw the lady stop making our smoothies 3 times while checking her phone. We ordered two smoothies and are glad they were made fresh but her on the cell phone made it take even longer. He got a blueberry strawberry banana and it tasted terrible. Totally watered down, like they used too much ice. He took it back. The women was very rude during our entire visit, then he had to go back in but they made it right. The bahama mama tastes better. The guy said the lady was new. She needs to learn how to make smoothies correctly the first time.
Atmosphere: 4
Food: 3
Service: 3
Smoothies were great . Staff was ? nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Quesadilla
Poor customer service!!kris and and the young lady who was working this morning donāt great their customers at all.take your money to 29!!
Great team, sort of convenient location, equipment is clean, etc.Ps. Is there a working phone number?
Atmosphere: 5
Food: 5
Service: 5
There is almost always only one employee working here. Theyāre swamped and it leads to ling wait times.
Atmosphere: 5
Food: 5
Service: 1
Soooo we did a thing. We may have stopped by here after our away soccer game to celebrate a big win with a tropical smoothie dinner. Upon arriving we realized it may have been helpful to call ahead to give a heads up that 26 people would be storming the castle with just the 2 employees on staff tonight. Even so, these two people were absolute ROCKSTARS! They both were cordial, helpful, and went out of their way to make sure we were taken care of. We had them running around that kitchen like crazy but they seemed up for the challenge and delivered all of our orders without error and with a smile on. The young lady that was working even had the social awareness to address the customers waiting behind some of our orders to let them know she was sorry for any delay and that she would be with them ASAP. This dynamic duo was IMPRESSIVE! Recommending both for a raise and high marks for food and service here! I tried the new MANGO BACON BRIE FLATBREAD. I was not disappointed. Thank you guys for the amazing experience and kindness!
Was very happy with tropical smoothie and coming in once a week or more. Came in today and the lady that was working on our smoothie was very nice then she went to wait on someone elseanother lady that had made two trips to the dumpster came back in. Didn't wash her hands and starts finishing our smoothie. I'm not very picky but that's a no no in restaurants care for food management. So I spent 40.00 on smoothie to go in the trash.
Iām very frustrated with my recent experience at this location. I was overcharged on my order and couldnāt get a refund because they said there wasnāt a manager on site who could authorize it. Which I think just isnāt true, but if it is, then why wouldnāt there be a manager there in case of a situation like this. Then, there were the actual smoothies that either tasted sour like the strawberries went bad or tasted like they were missing most of the ingredients. I ordered the monsoon and could only taste the mango, that was it. I think the reason they rushed through my order was because they wanted to get back to their ābreakā because when I first arrived and then left, the person who took my order was just sitting at one of the tables on their phone with some chips. I wonāt ever come back to this location, especially when thereās no manager to manage the situation and make sure the quality is up to the standards they advertise.
Very delicious
Restaurantji Recommends
Awesome crew
Always fresh
The watermelon mojito smoothie was refreshing and delicious. The staff was friendly.
Their food & smoothies are EXCELLENT! The only reason why I am not giving them a perfect 5/5 is because they don't know how to answer their phone for curbside or other questions. Other than that, everything is great.
What's the point of curbside ordering if no one brings it outside and it melts on the counter? Very disappointed. I eventually had to go inside to pick it up while having trouble walking and with 2 toddlers. Smoothies are too expensive to attempt to do this again.
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