Subway
13901 US-29, Chatham
(434) 432-1544
Recent Reviews
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Very disappointed. Traveling we was very hungry. Arrived at this Subway only to find it closed early. Drive thru was off line. Employee was behind the counter leaning, dining room light was darkened. They say they close at 10:00 pm. It was 9:45pm when we drove there to get dinner. Shame on them for not staying open during posted store open hours.
I thought I was going to e joy a chicken sandwich with extra cheese, but I was handed a spinach and lettuce sandwich with 3 small pieces of red o ion and a out a teaspoon of chicken. I drove back around to ask where everything was on my sandwich to which the lady replied the cheese was under the chicken, well, what chicken and she offered me tomatoes to put on the side as the screen didn't pick it up on the order. I don't know which was worse the sandwich or customer service. I will not be back.It was so unbelievable I took a picture
Atmosphere: 1
Food: 1
Service: 1
Awesome customer service no issues with them making my food as ordered unlike across the street.
Vegetarian options: U pick the toppings sooooo need i say more...
Atmosphere: 5
Food: 4
Service: 5
The sub I got was so good. And they were super nice!!
Atmosphere: 5
Food: 5
Service: 5
I picked up a couple subs and a pretzel and was very disappointed with everything i got to say the least. Barely any meat in my chicken bacon ranch sub and same for the other one (the one piece of bacon on each sub was soggy and tiny) as well as a hair i found as soon as i unwrapped my food. Even the cheese for my pretzel was cold and solid. I ordered on the mobile app and left a tip before seeing my food
Atmosphere: 1
Food: 1
Service: 1
This place is doing a good job at keeping Subway alive!
Atmosphere: 4
Food: 5
Service: 5
Good quick food. Decent srvice.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Subway Club, The Boss, The Hotshot Italiano, Cold Cut Combo, Oven Roasted Turkey
Pretty good sub
Atmosphere: 3
Food: 5
Service: 4
Only giving 2 stars because me and the wife came and her salad was nice but I was charged a footling price for a six inch sub!!!! I have my receipt.
Atmosphere: 3
Food: 2
Service: 2
Great service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Has gotten better over the years, people who actually happy to have a job ?
Atmosphere: 5
Food: 4
Service: 4
incredibly nice staff!
Atmosphere: 3
Food: 5
Service: 5
Beware: Not disable friendly...arrived at 2:00 pm on a Tuesday ...Attempted to use the drive through computer screen but the screen wouldn't work properly for me, also was very difficult to reach... after several attempts...I parked and called into establishment several times over a period of about 30 minutes, after no answer I figured maybe they are short staffed .... So I wrote down my order for 2 (12 inch subs )then I drove around to the drive through window and explained to the worker that I experienced difficulty in using the screen and that because of my disability I have difficulty walking or standind for long periods of time and have to use crutches....I asked if was it possible to give my written order...she checked with her manager Carol and she said Carol said "No" I asked her if it was possible to speak to Carol directly, Carol refused to come from the back to the window ... The worker then told me that I would have to either walk-in or order online... I explained to her, although I have a major credit card I do not carry it with me and only use for emergencies...I asked if I could just give my written order that I had prepared and come back later like maybe 30 minutes.......and I didn't mind waiting...the manager once again said "No"....So I said why not at the time I could clearly see through the drive through window there were no customers at the counter and there were three workers up front and Carol in the back the two workers at the counter weren't do anything but standing there......she said that even though there were no customers inside they did have internet orders coming in through out the day..this experience was very embarrassing and degrading for me ... Prior to my disability I had worked with the public under state goverment for over 26 years and had to take Early retirement because of my disability... I would have never treated someone the way I was treated.... There were several restaurants that I had passed in route to Chatham but really wanted to try subway that day because of all the publicity I had seen...I sat there in the parking lot for a little while, maybe 30 mins ....only one customer came thru the drive thruand received what looked like one sub ...I'm not Ever going back!!.... I went across the street to Frank's pizzeria and received two of the best cheesesteaks I've ever had and the worker was more than happy to bring out my order curbside....and she received a very healthy tip!
Atmosphere: 1
Food: 1
Service: 1
Very nice Subway! Quick service and choice of healthy foods!
Atmosphere: 4
Food: 5
Service: 5
Very courteous service. Our sandwiches were made promptly and were delicious. Thank you.
Atmosphere: 5
Food: 5
Service: 5
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