Baskin-Robbins

1435 Battlefield Blvd N, Chesapeake
(757) 436-2285

Recent Reviews

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Cathie Stewart

Went there at 19 min to 8pm. Open sign on. Girl in hoodie signs to my husband when he tries to open the door (cut off,) he points to his watch , then she jumps down behind the counter. Another vehicle comes as we pull away from this no good employee and she runs over and cuts the lights off. Still before 8 pm. Rotten store and employees. Can't get anyone to answer on the phone today to speak to. Don't go there! Not worth it.

Atmosphere: 1

Food: 1

Service: 1

Big blue

Ordered peanut and choc icecream with hot fudge and got butter pecan. Losers.

Eva Hendrick

They were out of a lot of flavors of ice cream. I drove 15 miles to get Jamoca almond fudge and they were totally out!! What a bomber?But the cashier was very nice.

Atmosphere: 3

Food: 5

Service: 5

Breeanna Breckenridge

You get nothing for the money and it all tastes watered down. Not to mention after I get everything ordered they tell me they can't make a chocolate shake... Won't be going back

ROBERT GARCIA

never going to this location again. ordered a cookie cake a few weeks ago and they just forgot to make it. Ruined my wife’s birthday.

Heather Habaqe

Showed up 8:14 on a Thursday. Google shows closing at 9. They were closed with employees walking out. Might need to update hours open for those searching establishments while traveling

David Peterson

Was hoping they still had the Chocolate Blast. Unfortunately the answer is no. Also they were out of Chocolate ice cream.

Kim Walker

Wonderful experience. All employees super nice, especially Connis. He was very nice to my kiddo, letting him order his donut. Everyone had smiles and we even got a dinosaur hat with his ice cream creation.

Sametra M

This store never has all of the menu items, even before the pandemic. The employees don’t want to be there and it just is a bad experience everytime. Not the Baskin Robbins I remember growing up.

alexandra manso

Basking Robbins is my favorite ice cream place, but this location has the worst customer service. Ice cream are not labeled. The employees don't even know what ice creams they have. My family went there because is the location closer to our house, but next time we will go to another place. We got some milkshakes and they barely put ice cream in it. Come on!! They are almost $6 and they tasted like milk. Also, the scoops of ice cream were very small and ice cream was super soft. When outside the temperature was 38F. I'm very disappointed! Basking Robbins is better than this!!

Jonah Jancewicz

They are the only Baskin Robins that doesn’t fill your DoorDash order. They don’t know how to fresh pack ice cream. I’m pretty sure they lose a lot of customers daily. Next review is contacting Baskin Robins to make sure they know how much this store is ruining their name.

Brian Hanshaw

Very rude and irritable customer service. ????

Larry Washington

No comment

Connie Jennette

Outstanding

hear light

Its summer time why not cool down with some great ice cream..I recommend the banana boat !

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