Burger King

2100 Starmount Pkwy, Chesapeake
(757) 488-3745

Recent Reviews

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Marcel Ausby

I ate in and the young lady name Kayla was kind,polite,has great customer service skills and always greet you with a smile also very professional

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper Meal

Charles Paige

As expected

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Whopper

Mark Goodwin

Been going here since they opened. Its overall a decent BK experience. The people behind the counter have been above average in my experience. Only thing I'm not crazy about it when dining in, there is a TV playing and I'd rather read/listen to music in quiet.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Whopper

Cecil Lee

The guy seemed nice on the microphone. They definitely messed my whole order up. I've been there to this burger king a time or two and that seems to be the norm. Messing up orders. It's what you get with fast food. Pretty much all the same with the exception of chick fila.

Atmosphere: 2

Food: 1

Service: 3

SB

If I could give 0 stars, I would.
I did a mobile order to this location for the whopper meal… the service was slow asf and it was only one person ahead of me…
I finally get my food & there’s a bug on my sandwich… this place is very unsanitary! When I called to inform them of the situation, they were not apologetic AT ALL. The man said the only thing they could do for me is remake my sandwich because I ordered through the app.. So, now I have to wait until customer support gets back to me within 48 hours about a refund… This is Bs & I don’t recommend this location to anyone! Make sure you ALWAYS check your food before eating! Imagine if I wasn’t the type of person to look over my food! I would’ve ate that bug & possibly got sick!! They are nasty!!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Phil Chappell

They knew what was up keep it poppin’ baby

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper

Ebony Taylor

Normally I get breakfast here. Today I decided to get lunch. A whopper meal. Sat in the drive thru for 30+ minutes. Cashier had to re take my order. I was given stale fries and a cold burger with a chunk of the meat and an onion thrown in the bottom of the bag. Customer service was non existent today.

Food: 1

Service: 1

Wayne Stalker

Staff and drive-thru attendance always on point but prices the quality of the food it's when the dogs

Atmosphere: 1

Food: 1

Service: 1

LAW

Jodie gave Super Awesome customer service!!!
She went above and beyond packaging my order because it was going to different folks and even offered to make the white milk chocolate because they only have white. I really appreciated her friendly and efficient service. The food was great. The guy in the back making the food was also friendly and efficient...the whole store had a positive upbeat atmosphere. Thanks ya ☺️
BK store #18066 at 2100 Starmount Pkway, Chesapeake, VA 23321

Samuel Webster

35 minutes sitting in the drive through line. Yes you read that right. Last night on the way home from a trip up to Gloucester we decided to stop at BK. We had three cars in front of us to order. Took around 8 minutes to get to the speaker box. After our order it took us 27 minutes to get our food with 3-4 cars in front of us. Didn’t order anything crazy or fancy just a couple of kids meals and a chicken sandwich. I believe this is the last time I will ever eat at a BK.

Atmosphere: 1

Food: 1

Service: 1

Gabrielle Magney

They are always struggling to open on time. Yesterday at opening time they had a truck delivery blocking the drive thru. 5 min after opening it was still there. I didn’t wait around any longer than that. You're losing business because you can't open on time.

Update a month later, the struggle to open is still real. It's 605 rn. I wish they knew that other people need to get to work too.. removing one more star.

Food: 3

Service: 2

Demigod -_- (Off-white J0sh)

This kid named Kalil. He was nice and kind at the He offered me a crown. And also took my order, right?

Atmosphere: 5

Food: 4

Service: 5

Lisa Walton

Jodie gave Super Awesome customer service!!!
She went above and beyond packaging my order because it was going to different folks and even offered to make the white milk chocolate because they only have white. I really appreciated her friendly and efficient service. The food was great. The guy in the back making the food was also friendly and efficient...the whole store had a positive upbeat atmosphere. Thanks ya ☺️
BK store #18066 at 2100 Starmount Pkway, Chesapeake, VA 23321

C C

Went to get breakfast this morning. I went inside and the male employee made it obvious it was an inconvenience to ask what I would like to order. Very rude. Got the food and it was poorly made. Went to get it remade and the same male customer started loudly speaking and laughing at the type of customer I am. I have a right to request my meal be remade without being ostracized or made fun of. All of the female employees were not adding too but he kept on until I got my remade food and asked if he was upset with me. The continued to laugh while I ate there.

Atmosphere: 2

Food: 2

Service: 1

G Daubon

Ice cream machine is broken

Atmosphere: 3

Service: 1

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