Chili's Grill & Bar

My family and I order often from this location. Last evening, my order arrived in a timely manner, the food was delicious and my order was accurate. The associate even ensure my drinks didn't have ice in them without me asking!

Food: 5

Service: 5

Slllooowww, no communication, takes forever to get updates on your order, and the disappear

Kid-friendliness: Kid yes baby no

Very low end restaurant.

Atmosphere: 2

Food: 2

Service: 2

Disappointed in this Chili's. Party of 6 got taken off the wait list for a table twice because we were getting drinks at the bar. Seated around 7:30 it took an hour for food to come out. My ribs were luke warm at best, my wife's salad was mediocre but the kids enjoyed their chicken tender basket. Server was great, nothing he can do about the kitchen. The floor felt like I was walking on ice and standing near the bar had a bad smell. My kid thought he was locked in a bathroom stall, the toilet seat was held on by one bolt and you could smell the airfreshener in the hallway telling me that place would smell awful without it. It will probably be another 10 years before I find myself in another chili's. Maybe shut the place down for 2 nights and do a proper cleaning.

Atmosphere: 3

Food: 2

Service: 5

Waited an hour past pick up time. No one even asked me or other customers our names for pick ups. Received cold food.

3/8 sent in the review per your request.

Atmosphere: 1

Food: 1

Service: 1

I was standing at the take out counter for 15 minutes and no one showed up, so I left. Not the first time this has happened, this place is consistently bad.

This is my favorite place to eat in Chesapeake. Leaving a 5 star review.

Atmosphere: 5

Food: 5

Service: 5

Absolutely great lunch date with my wife

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fajitas, Burger, Fajitas

Our Togo order was super disappointing. The fries from a burger order were completely missing. The wrong sauce was packed with the chicken order, and the side of Mac and cheese had literally four noodles in it. We have been promised a refund of part of the order and await confirmation of that refund.

Atmosphere: 4

Food: 1

Service: 2

Recommended dishes: Burger

Super slow. There were 2 of us, 1 burger and 1 crispy strips. We were in there for an hour and half. That is after a 30 minute wait with only half the restaurant seats open.

Atmosphere: 3

Food: 4

Service: 3

Get the El Presidente margarita. You might not ever drink any another , there that good.

Atmosphere: 5

Food: 5

Service: 5

Love the trio fajitas and chips / salsa . Some nights are better than others as for getting your food.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Fajitas

this is my favorite Chili's spot! I go every year, multiple times a year, and ESPECIALLY on my birthday. The staff are exceptional people, the food is always hot and delicious, and the wait times for seating and food isn't bad at all.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Molten Chocolate Cake, Steak, Burger, Mashed Potatoes, Fries, Hamburger

Terrible customer service. I was ignored for over 20 minutes and when I asked about my order the waitress left and came back and never responded to me. Worst service ever. Do not recommend eating here again

Atmosphere: 1

Service: 1