Domino's Pizza

I tried this place a few times and the pizzas were always undercooked. Last night I waited 2 hours for my delivery order, just to get lukeawarm undercooked pizza again. I won't order from this place again. Stay away!

Food: 1

Service: 1

By far the slowest, incompetent dominos in the entire Hampton roads go to battlefield blvd location instead save your money and save your sanity. This place is terrible & needs new management. Waited 2hrs for 2 medium pizza end up asking for a refund the other store processed my order within 15 mins. Previous visits weren’t the best either, practically no cheese and under cooked pizza is all this place has to offer.

Atmosphere: 2

Food: 1

Service: 1

Honestly the worst dominos I’ve ever experienced. They’ve been bad for a while, with a 2 star review, and haven’t made changes. The franchise owner should be embarrassed. Doesn’t matter what day or time you order it will never show up on time and they’re always “busy”. Don’t even order as a last resort.

Missing garlic cups. Unsliced pizza that the toppings were slopped all over to the side, both boxes were crushed. Marcos will get the call from now on for delivery.

Food: 1

Service: 1

I came to this location last week. The black manager was super rude.
I paid for my pizza and the cashier forgot to cash it out, the manager didn't even have enough respect to ask his employee if I paid. The employee came from the back in said I paid. N the manager never apologized or anything.
Never come to this location again.

Atmosphere: 1

Food: 1

Service: 1

i dont think these guys can read or let alone care, if im paying for extra cheese dont put less cheese, if i ask for light sauce then put light sauce not extra, its not hard unless you cant read. how do you not put cheese or sauce on 2 slices? only reason i gave 3 stars is because the food is good and the mess ups are the only thing consistent

I’ve been ordering from this location for four years. They best pizza, they never disappoint me. Also, the best customer service.

Atmosphere: 5

Food: 5

Service: 5

Added additional 39 minute wait. Food was sloppy barely cooked cheese and didn't cut pizza all the way.

Food: 2

Service: 1

Dear Domino’s,

Congratulations. Order #1665 (placed October 3rd at 6:19 PM) has officially redefined my expectations for pizza delivery. I didn’t realize I had accidentally signed up for the new “Starve & Wait” rewards program. Two hours later, I still had no pizza—unless, of course, you were delivering it to a mystery customer at a mystery address. If so, I hope they enjoyed my dinner.

When I called, the solutions offered were nothing short of groundbreaking:

1. Wait another 45–60 minutes for a “re-fired” order (because after two hours, what’s another hour, right?).

2. Get a refund that would take 2–5 business days to appear, since apparently sending money back is significantly more complex than, say, launching a rocket into space.

I declined both, because as fun as it sounded to spend my entire evening waiting for pizza that might show up at the right house, I had other plans. And waiting a week for my own money? Genius customer service move. Truly cutting-edge.

In short, I paid for dinner, but instead got a crash course in patience, hunger management, and low expectations. Not quite what I had in mind when I clicked “Place Order.”

Please let me know how Domino’s plans to salvage this fiasco. A simple “sorry” won’t cut it—unless of course “sorry” comes with a time machine and some actual pizza.

Hungry and unimpressed

Service: 1

1 hour 20 minutes after order still no delivery, yet app says it was delivered. Call store, told order is still out for delivery w/ no estimated delivery. Cancelled order. App deleted. Third strike with super late deliveries.

Service: 1

so so bad when i saw them making pizza without using of gloves and at the same time scratching neck …. i will Never buy pizza again from this location

I always buy pizza from here but I knew that they dont use gloves while making food
I saw the guy making pizza and he sneezed in food … just so bad experience 🤮

Atmosphere: 1

Food: 1

Service: 1

Overall a typical Dominos. Just don't order through UberEats. The app will tell you it's delivered when it's not and then have you call the store. Took 45 minutes of being placed on hold and back and forth before finding out UberEats was wrong and it wasn't even out of the oven. Do better uber eats

Good food though.

Atmosphere: 4

Food: 4

Service: 4

If you don't mind waiting 2 hours for your delivery, this place is for you.

I checked in and my order wasn't ready as promised. It was ready shortly after but the original cashier left and didn't tell anyone I was waiting for my order so it sat in the warmer until I brought it to their attention. Got the order home and the Hawaiian pizza didn't have pineapple on it. Called the store to complain and they said they'd give a $2 credit for the missing topping. When I complained again they upped the credit to $5. So generous! Not. This is what I get going to a chain. Never again.

Atmosphere: 3

Food: 3

Service: 2