Dunkin'
1108 Volvo Pkwy Ste 100, Chesapeake
(757) 547-7271
Recent Reviews
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Great service and fresh cinnamon rolls. Yummy Thank You Dunkin.
Atmosphere: 5
Food: 5
Service: 5
THE WORST SERVICE AND THERE WAS A MOUSE RUNNING AROUND THE ESTABLISHMENT
Dunkin is good but this store is elite. Every time I go they always make my order right. And the employees are welcoming.
Atmosphere: 5
Food: 5
Service: 5
I ordered and paid for a Bacon Jam Grilled Cheese in the drive-thru today. When I drove down the street and opened it, I found that the cheese was cold and stiff, as if it had just come out of the refrigerator. The name of the item clearly explains how it should be prepared — grilled — and this was nowhere close.
I turned around and went inside to have it corrected. After showing the issue to the staff, they took the sandwich back but simply left it sitting on the counter while the cook looked unsure of what to do. At that point, more of my time had already been wasted. I had to leave, and you can keep the sandwich and my money — I had other things to do.
Service: 1
I stop by this Dunkin’ most mornings for coffee or tea, and the service is always excellent. The morning crew — Emmett, Ruth, Yamila, and Rachel — are consistently friendly, professional, and efficient. I’ve been coming since February, and they never miss a beat. This team truly deserves recognition for their great service!
Atmosphere: 5
Food: 5
Service: 5
Fast courteous service!!
Very friendly polite staff. I was very pleasantly greeted by all the employees today and service was prompt. Store was clean and well stocked. Doughnuts were fresh.
Atmosphere: 5
Food: 5
Service: 5
Sad I didn’t get the $5 special I could have saved $3
Atmosphere: 5
Food: 5
Service: 5
I go to this location at at least 4 to 5 days a week, and Ruth consistently makes my experience a great one. She always gets my order right, no matter how busy it is. Ruth is kind, professional, and incredibly efficient—exactly the kind of person you want to see first thing in the morning. It’s clear she cares about her customers and takes pride in what she does. She’s truly a bright spot in my daily routine (I literally get happy when I hear her voice in the drive thru speaker, because I know my coffee will be hot, fresh and the way I ordered it - that’s a good day in the making 😂). Thank you, Ruth, for your excellent service!
Atmosphere: 5
Food: 5
Service: 5
Staff was friendly and quick with their service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Grabbed one of my usual to him the little snack wrap was good. The bacon was cooked well. Of course I had to get a delicious chocolate frosted 🍩 as well. The drive-thru went quick and they were friendly.
Atmosphere: 4
Food: 4
Service: 4
Food is always pleasant when donuts are involved for a teen and a 10 year old. Place is great and being from Boston, its the best place to be anytime of day. The only complaint I would have is the customer service from the associates I guess. They are just not friendly, not always. Its hit or miss I guess. Otherwise its my place!
Atmosphere: 4
Food: 5
Service: 4
It was freezing in there
Atmosphere: 5
Food: 5
Service: 5
I have been going to this Dunkin’ for about a year now. Every single staff member except 1 has been extremely friendly every time I come in. It’s a very clean establishment, and they seem to take pride in what they do. Emit, and Rachel are the absolute best. They do everything they can to make sure you have a great experience, even when they’re swamped. I love this location solely because of the people 🥰
Atmosphere: 5
Food: 5
Service: 5
The donuts were stale and the hot chocolate was colored water. Horrible
Food: 1
Service: 3
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