I have given this place 5 tries in less than a month. Just moved here the first time I was “helped” by an older woman and she was so rude no good morning no thank you no smile, I almost wrote a review then but I thought everyone is allowed to have a bad day let’s try again. 4 more times different people girls, guys, young and old not a single smile not a single nice exchange. They act like you are bothering them by ordering or even going there. Seriously fire the whole crew. I’ve worked customer service I know what it’s like to not wanna be at work but it’s your job to not let the customers know how miserable you are. Everyone looks unkept and angry. Who is the manager here? Is being insufferable a requirement for hiring?
Atmosphere: 1
Service: 1
Dave
Food was great and their refreshers are great!
Atmosphere: 5
Food: 5
Service: 5
L N
The staff was friendly and helpful with my order. The donuts were the BEST dunkins I've had in forever. Tastes just like it did in thr 80s. Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Kyle B
This location could use some enthusiastic go-getters. Orders are consistently good and quick but there is absolutely zero customer service or pleasantries exchanged.
This location could definitely benefit from leadership change to somebody like Emit from the Volvo Parkway store.
Atmosphere: 2
Food: 4
Service: 1
Kinsey Knight
Literally horrible. Waited over 20 mins for a preorder mobile order. The kids working were rude and not helpful. And they didn’t include our food and had to go back to get it. Do yourself a favor and go to Starbucks across the street!
Atmosphere: 1
Food: 1
Service: 1
Paul McGarvey
This has to be the most depressing DD on the planet! I understand that not all people are morning people, but the morning crew of this DD ruins my good mood every time I go through the drive thru. Basically, every time I drive up, I feel I am bothering the ladies inside. I need to figure out a different route to work to not stop at this DD ever again.
Atmosphere: 1
Food: 3
Service: 1
Janiya Phillips
I order a hot chocolate and bagel. Two things! They have me a coffee and something shaped like a triangle.
Food: 1
Service: 1
Queen Moomba
It's a Dunkin. Depending on who's working, it's a hit or a miss. The misses are not too bad.
Atmosphere: 2
Food: 3
Service: 3
Matthew Anaya
Okay staff but when they have more ice in the cup (full) than coffee, not cool. Most places do this and you need to ask for little ice in your coffee, just a heads up.
Atmosphere: 4
Food: 2
Service: 4
John & Marison
I had to wait a little before the employee attended to me. The employee was respectful but not happy. Not very many customers at this store every time I visit.
The people who work here, minus maybe two people, are INSUFFERABLE and have the WORST ATTITUDE out of anywhere I’ve ever been. They had me questioning myself the way they talk to me, and it was always the young girls, so I thought maybe they didn’t like me cause I’m their age? I was questioning how I was saying hello and how I order, to make sure they aren’t reacting to me. But no matter how nice I was, it was the same response. There was a time where she was so rude to me that I just drove away, cause at this rate, girl your coffee isn’t good enough to put up with that. If you’re that miserable at your job maybe find a new one.
Atmosphere: 1
Food: 3
Service: 1
John \u0026 Marison
I had to wait a little before the employee attended to me. The employee was respectful but not happy. Not very many customers at this store every time I visit.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Doughnut
Tyler Weigel
Not Good doughnuts Dunkin is slipping. KRISPY KREME from now on.
Atmosphere: 1
Food: 1
Service: 5
Meenakshi Desai
Employee name Tanner. We ordered 1 medium hot cappuccino for total 5:47. He served 1/4 th cup only. It’s better to get coffee from 7 eleven. Second thing no greetings at all and no smile on his face. Very bad experience on this location.
Atmosphere: 1
Food: 1
Service: 1
Matthew Robison
Donuts came out very sloppy. Wait time wasn’t that long but the workers did not sound professional.
I have given this place 5 tries in less than a month. Just moved here the first time I was “helped” by an older woman and she was so rude no good morning no thank you no smile, I almost wrote a review then but I thought everyone is allowed to have a bad day let’s try again. 4 more times different people girls, guys, young and old not a single smile not a single nice exchange. They act like you are bothering them by ordering or even going there. Seriously fire the whole crew. I’ve worked customer service I know what it’s like to not wanna be at work but it’s your job to not let the customers know how miserable you are. Everyone looks unkept and angry. Who is the manager here? Is being insufferable a requirement for hiring?
Atmosphere: 1
Service: 1
Food was great and their refreshers are great!
Atmosphere: 5
Food: 5
Service: 5
The staff was friendly and helpful with my order. The donuts were the BEST dunkins I've had in forever. Tastes just like it did in thr 80s. Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
This location could use some enthusiastic go-getters. Orders are consistently good and quick but there is absolutely zero customer service or pleasantries exchanged.
This location could definitely benefit from leadership change to somebody like Emit from the Volvo Parkway store.
Atmosphere: 2
Food: 4
Service: 1
Literally horrible. Waited over 20 mins for a preorder mobile order. The kids working were rude and not helpful. And they didn’t include our food and had to go back to get it. Do yourself a favor and go to Starbucks across the street!
Atmosphere: 1
Food: 1
Service: 1
This has to be the most depressing DD on the planet! I understand that not all people are morning people, but the morning crew of this DD ruins my good mood every time I go through the drive thru. Basically, every time I drive up, I feel I am bothering the ladies inside. I need to figure out a different route to work to not stop at this DD ever again.
Atmosphere: 1
Food: 3
Service: 1
I order a hot chocolate and bagel. Two things! They have me a coffee and something shaped like a triangle.
Food: 1
Service: 1
It's a Dunkin. Depending on who's working, it's a hit or a miss. The misses are not too bad.
Atmosphere: 2
Food: 3
Service: 3
Okay staff but when they have more ice in the cup (full) than coffee, not cool. Most places do this and you need to ask for little ice in your coffee, just a heads up.
Atmosphere: 4
Food: 2
Service: 4
I had to wait a little before the employee attended to me. The employee was respectful but not happy. Not very many customers at this store every time I visit.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
The people who work here, minus maybe two people, are INSUFFERABLE and have the WORST ATTITUDE out of anywhere I’ve ever been. They had me questioning myself the way they talk to me, and it was always the young girls, so I thought maybe they didn’t like me cause I’m their age? I was questioning how I was saying hello and how I order, to make sure they aren’t reacting to me. But no matter how nice I was, it was the same response. There was a time where she was so rude to me that I just drove away, cause at this rate, girl your coffee isn’t good enough to put up with that. If you’re that miserable at your job maybe find a new one.
Atmosphere: 1
Food: 3
Service: 1
I had to wait a little before the employee attended to me. The employee was respectful but not happy. Not very many customers at this store every time I visit.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Doughnut
Not Good doughnuts Dunkin is slipping. KRISPY KREME from now on.
Atmosphere: 1
Food: 1
Service: 5
Employee name Tanner. We ordered 1 medium hot cappuccino for total 5:47. He served 1/4 th cup only. It’s better to get coffee from 7 eleven. Second thing no greetings at all and no smile on his face. Very bad experience on this location.
Atmosphere: 1
Food: 1
Service: 1
Donuts came out very sloppy. Wait time wasn’t that long but the workers did not sound professional.
Atmosphere: 2
Food: 2
Service: 1
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