The wife and I love Dunkin' coffee and hot chocolate as well as their donuts. They also have some pretty good sandwiches. And the lady that works the drive-thru is the best. She is always friendly and has a smile for us.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts, Sandwich, Bacon Egg and Cheese
Leeb J
Customer service is non existent. While place my order she just kept interrupting and then when finished I just got an “OK.” Not a “pull around” or even a total. I won’t be returning.
Atmosphere: 1
Food: 4
Service: 1
Becky Zheng
donuts were not good?you could tell they were old. coffee was ok. staff was rude.
Food: 2
Service: 1
Kamryn Riana
Drove all the way here just to be told to get a refund because they couldn’t find my order… Didn’t even make an effort.
Atmosphere: 1
Food: 1
Service: 1
david harrington
Need more communicative staff. They're abrupt and have zero customer service skills. Always feels like I'm holding up their day by asking for my order.
Atmosphere: 1
Food: 3
Service: 1
Jocelyn Burgos
All the employees are rude and are very unprofessional. They gave me the wrong drink and stated I would be charged if I wanted it corrected. Do not come here!
Atmosphere: 1
Food: 1
Service: 1
Brittany Earley
I go every day before work never had an issue other than long wait cause front register keeps going down
Forever with Chloe
I’ve been to this location a few times, due to convenience. Typically a Starbucks girl. As a result of being a Starbucks girl sometimes I have a few questions about the menu. Had one good experience out of those few times with a young gentleman. However, those young ladies that work there are extremely rude and very unprofessional. I won’t be returning. Save yourself the trip and go to Starbucks or to the western branch dunkin where it’s much better, and which I ended up doing. Even though it’s out the way, I would return to the western branch Dunkin over the Portsmouth Blvd location any day!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Raven Roberts
I take my kids here every Friday and the staff is always rude but we continued going because they are typically fast. This week all our sour bread was covered in mold ?? and they will not answer the phone
Bradley Blair
Hopefully this isn't a norm here, but I did sit at the dirve-thru microphone for 5 minutes before anyone came to help. And then they forgot my whipped cream on hot chocolate. Not the end of the world, just my experience.
Customer service is awful! Simple case of an incorrect order and the young girl just refused to do anything except-no joke- call me crazy and then stand by the window doing absolutely nothing.... except fumble with her hair (ew!) Go down the road to Chick Fil A where they actually treat customers like they matter.
Atmosphere: 1
Food: 1
Service: 1
Howard Sherburne SR
Coffee not too hot, drinkable right
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Donuts
Edwin Llantos
Customer service is non existence. Stood in line for over 30 minutes and no employee even look at the counter to assist/acknowledge customers. Left the store. The employees definitely need remedial training on the correct way in providing excellent customer service.
Atmosphere: 1
Service: 1
Nastajja Jones
Terrible customer service, my croissant sandwich was burnt & my grilled cheese was too. None of the stuff I ordered came in the bag. Had to wait 30 minutes for 5 donut holes lol. Won’t be coming back to this location, ever!
Food: 1
Service: 1
EA
I said half a dozen donuts she said how many I said six and charged me 10 bucks for them I said they're like 8 bucks and she replied If you say half a dozen then you'll get them at this price then I asked how many comes in a half dozen she replied six. What kind of dumb staff is working here?
The wife and I love Dunkin' coffee and hot chocolate as well as their donuts. They also have some pretty good sandwiches. And the lady that works the drive-thru is the best. She is always friendly and has a smile for us.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts, Sandwich, Bacon Egg and Cheese
Customer service is non existent. While place my order she just kept interrupting and then when finished I just got an “OK.” Not a “pull around” or even a total. I won’t be returning.
Atmosphere: 1
Food: 4
Service: 1
donuts were not good?you could tell they were old. coffee was ok. staff was rude.
Food: 2
Service: 1
Drove all the way here just to be told to get a refund because they couldn’t find my order… Didn’t even make an effort.
Atmosphere: 1
Food: 1
Service: 1
Need more communicative staff. They're abrupt and have zero customer service skills. Always feels like I'm holding up their day by asking for my order.
Atmosphere: 1
Food: 3
Service: 1
All the employees are rude and are very unprofessional. They gave me the wrong drink and stated I would be charged if I wanted it corrected. Do not come here!
Atmosphere: 1
Food: 1
Service: 1
I go every day before work never had an issue other than long wait cause front register keeps going down
I’ve been to this location a few times, due to convenience. Typically a Starbucks girl. As a result of being a Starbucks girl sometimes I have a few questions about the menu. Had one good experience out of those few times with a young gentleman. However, those young ladies that work there are extremely rude and very unprofessional. I won’t be returning. Save yourself the trip and go to Starbucks or to the western branch dunkin where it’s much better, and which I ended up doing. Even though it’s out the way, I would return to the western branch Dunkin over the Portsmouth Blvd location any day!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
I take my kids here every Friday and the staff is always rude but we continued going because they are typically fast. This week all our sour bread was covered in mold ?? and they will not answer the phone
Hopefully this isn't a norm here, but I did sit at the dirve-thru microphone for 5 minutes before anyone came to help. And then they forgot my whipped cream on hot chocolate. Not the end of the world, just my experience.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Donuts, Bagels
Restaurantji Recommends
Customer service is awful! Simple case of an incorrect order and the young girl just refused to do anything except-no joke- call me crazy and then stand by the window doing absolutely nothing.... except fumble with her hair (ew!) Go down the road to Chick Fil A where they actually treat customers like they matter.
Atmosphere: 1
Food: 1
Service: 1
Coffee not too hot, drinkable right
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Donuts
Customer service is non existence. Stood in line for over 30 minutes and no employee even look at the counter to assist/acknowledge customers. Left the store. The employees definitely need remedial training on the correct way in providing excellent customer service.
Atmosphere: 1
Service: 1
Terrible customer service, my croissant sandwich was burnt & my grilled cheese was too. None of the stuff I ordered came in the bag. Had to wait 30 minutes for 5 donut holes lol. Won’t be coming back to this location, ever!
Food: 1
Service: 1
I said half a dozen donuts she said how many I said six and charged me 10 bucks for them I said they're like 8 bucks and she replied If you say half a dozen then you'll get them at this price then I asked how many comes in a half dozen she replied six. What kind of dumb staff is working here?
Atmosphere: 1
Food: 1
Service: 1