15 min and couldn’t wait any longer for a plain chicken at 9pm on a Monday…..
Tiffany “Gracie” Miller
I placed an online order, got there two minutes after 10 pm and they supposedly closed. Google says they're open until midnight. What a poor experience. I tried to explain to the lady doing drive thru the app wouldn't let me cancel because it was being made and she basically hung up the speaker. Very rude. I won't be back here to spend money. I'll stick to my regular store off Newtown Rd. S much better mcdonals
Service: 1
TIEN LIEN
I usually enjoy McDonald’s, but whatever is going on at this Battlefield Blvd location makes it feel like the worst one in the entire Hampton Roads. The food consistently tastes like it was cooked in a rush or with zero care and full of hatred and anger. McDoubles come out burnt, the large fries are barely half-filled, and they’re somehow always out of soda. Even the Big Mac, the one thing you’d expect to be made correctly, shows up without any Mac sauce and is skinner than a cheeseburger. It’s honestly baffling how a place can miss the mark this often. I doubt anyone got any training.
What makes it even more frustrating is that it feels like no one is checking on the quality here. It leaves you wondering if management is paying attention at all or just numb to this level of awfulness. I love McDonald’s and usually know exactly what to expect when I go, but this is the only location that has made me second-guess stopping by. Until they fix the issues and take some pride in the service and food, it’s hard to recommend this spot to even my worst enemies.
Atmosphere: 1
Food: 1
Service: 1
dayndayn5
Went inside as the drive thru long was long. After waiting a the counter for a while, employee says it will be a wait. We acknowledge and continue to wait. Probably 10 mins later we still aren't able to order so we just walked out.
Atmosphere: 1
Food: 1
Service: 1
Letetia Reid
Every time I have ever gone to this McDonald's the food is never hot and just does not taste good at all....I always go past this one and drive an additional 4 or a miles to the next one...smh
Atmosphere: 2
Food: 1
Service: 1
David Wood
Just awful service, burgers always soaking the buns, unkept dirty workers.
Felipe Gutierrez.
Disgusting!! Smells horrible!! Bathrooms dirty!!
Atmosphere: 1
Food: 1
Service: 1
Zel Smalls
Minimum 30 min wait time any and every time you’re in the drive-thru, it never fails. Then the food isn’t even fresh for the long wait
Food: 1
Yvonne Cole
Never, never again will this place get my money. I went there today to get 2 Filet-O-Fish and fries, they really tore one slice of cheese in half and put each half on the 2 sandwiches. The fries and fish were cold so I was unable to eat that trash. It was a waste of $16.32.
Food: 1
Cindy Pierce
My coupon on the app didn't work. The manager came to help and was very rude. I ordered an unsweetened tea and received sweet tea. 😡
This McDonald's food near Chesapeake Regional hospital was inedible. I literally threw my sandwich out as it was rock hard. My parents food was just as bad.
Food: 1
Ariel Thomas
Every single time I’ve ordered a milkshake here, I get a small cup of ice cream with syrup on it. Why. Thought it was just a fluke but clearly it’s not lol
Atmosphere: 1
Food: 1
Service: 1
Breannen Medlin
I watched the girl pump 12 pumps of vanilla in my medium iced coffee . Let’s just say I had to throw it away when I got home because it was so bad. Not to mention they forgot to even give it to me I had to wave her down which is fine and all but it made it worse that it was made incorrect.
Atmosphere: 2
Food: 4
Service: 4
Ryan Grosardt
I came by to the drive-thru window to give the card to the employee who works in the first window, but she wasn't there, so I drove past to the second window. After I did that, the employee who worked on the window I just drove by along with the other window's employee both gave me a dirty look and the silent treatment as they took the card and gave me my order. It was just a mistake, but they don't have to be so unprofessional and rude about it.
Atmosphere: 1
Food: 1
Service: 1
Felicia Brim Robinson
Very rude , unprofessional … rude when taking your order and giving you your order… not understanding if you have such an attitude stay home don’t bring that negativity energy to your job..
15 min and couldn’t wait any longer for a plain chicken at 9pm on a Monday…..
I placed an online order, got there two minutes after 10 pm and they supposedly closed. Google says they're open until midnight. What a poor experience. I tried to explain to the lady doing drive thru the app wouldn't let me cancel because it was being made and she basically hung up the speaker. Very rude. I won't be back here to spend money. I'll stick to my regular store off Newtown Rd. S much better mcdonals
Service: 1
I usually enjoy McDonald’s, but whatever is going on at this Battlefield Blvd location makes it feel like the worst one in the entire Hampton Roads. The food consistently tastes like it was cooked in a rush or with zero care and full of hatred and anger. McDoubles come out burnt, the large fries are barely half-filled, and they’re somehow always out of soda. Even the Big Mac, the one thing you’d expect to be made correctly, shows up without any Mac sauce and is skinner than a cheeseburger. It’s honestly baffling how a place can miss the mark this often. I doubt anyone got any training.
What makes it even more frustrating is that it feels like no one is checking on the quality here. It leaves you wondering if management is paying attention at all or just numb to this level of awfulness. I love McDonald’s and usually know exactly what to expect when I go, but this is the only location that has made me second-guess stopping by. Until they fix the issues and take some pride in the service and food, it’s hard to recommend this spot to even my worst enemies.
Atmosphere: 1
Food: 1
Service: 1
Went inside as the drive thru long was long. After waiting a the counter for a while, employee says it will be a wait. We acknowledge and continue to wait. Probably 10 mins later we still aren't able to order so we just walked out.
Atmosphere: 1
Food: 1
Service: 1
Every time I have ever gone to this McDonald's the food is never hot and just does not taste good at all....I always go past this one and drive an additional 4 or a miles to the next one...smh
Atmosphere: 2
Food: 1
Service: 1
Just awful service, burgers always soaking the buns, unkept dirty workers.
Disgusting!! Smells horrible!! Bathrooms dirty!!
Atmosphere: 1
Food: 1
Service: 1
Minimum 30 min wait time any and every time you’re in the drive-thru, it never fails. Then the food isn’t even fresh for the long wait
Food: 1
Never, never again will this place get my money. I went there today to get 2 Filet-O-Fish and fries, they really tore one slice of cheese in half and put each half on the 2 sandwiches. The fries and fish were cold so I was unable to eat that trash. It was a waste of $16.32.
Food: 1
My coupon on the app didn't work. The manager came to help and was very rude. I ordered an unsweetened tea and received sweet tea. 😡
Service: 2
Restaurantji Recommends
This McDonald's food near Chesapeake Regional hospital was inedible. I literally threw my sandwich out as it was rock hard. My parents food was just as bad.
Food: 1
Every single time I’ve ordered a milkshake here, I get a small cup of ice cream with syrup on it. Why. Thought it was just a fluke but clearly it’s not lol
Atmosphere: 1
Food: 1
Service: 1
I watched the girl pump 12 pumps of vanilla in my medium iced coffee . Let’s just say I had to throw it away when I got home because it was so bad. Not to mention they forgot to even give it to me I had to wave her down which is fine and all but it made it worse that it was made incorrect.
Atmosphere: 2
Food: 4
Service: 4
I came by to the drive-thru window to give the card to the employee who works in the first window, but she wasn't there, so I drove past to the second window. After I did that, the employee who worked on the window I just drove by along with the other window's employee both gave me a dirty look and the silent treatment as they took the card and gave me my order. It was just a mistake, but they don't have to be so unprofessional and rude about it.
Atmosphere: 1
Food: 1
Service: 1
Very rude , unprofessional … rude when taking your order and giving you your order… not understanding if you have such an attitude stay home don’t bring that negativity energy to your job..
Atmosphere: 1
Food: 1
Service: 1
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