You can’t follow directions even if it grabbed you by your nuts and led you.
Lila Sunflowers
Get your reciept and calculate your change. Don't split cash and card either with them either. You think you paid the correct amount on card vs cash you gave them but you'll find out total charge on only card. While keeping cash... speak clearly also so they don't charge for 2 items when you ordered 1. It's mcdonalds after all 🤷🏾♀️
Atmosphere: 1
Food: 5
Service: 1
Angel Quinones
I will never come to this McDonald again. My food was cold and when I told them they give me attitude.
Food: 1
Service: 1
Recommended dishes: French Fries, Big Mac
Will Thomas
The worker kept messing up orders and they did not switch the guy out even put the hard end of tomato on sandwich i don't think I will be coming back to this location. Even when I heard the other customer say there stuff was messed up the other employees said the name of the guy that was messing everything up if you don't want to work quit.
Atmosphere: 2
Food: 1
Service: 1
Anita Sherman
Staff was just walking around didn't ask what my needs and Fries were hard and cold
Atmosphere: 4
Food: 3
Service: 2
Indya Jackson
The general manager of this establishment stole money from me and banned me after they took ok my money due to an error on their part. She told me she couldn’t give me the full meal but would give me a $1 sandwich to make up for THEIR error. Instead she never came back and the police were called. Never got my money back and have never been so humiliated over all over a sandwich. I pray the light skinned manager who refused to give me her name working the lunch rush on 2.17.25 on volvo reaps what she sows.
Atmosphere: 1
Food: 1
Service: 1
Lisa McKinney
McDonald's is always the go-to for breakfast and coffee ☕️, but I went to another location this time and was not too satisfied! 😔 My usual location on Military Hwy actually scrambles my eggs, but this location makes the square like on a biscuit and I didn't like that for my 2 sides of eggs that I always order and the latte machine was down, so I couldn't get my needed coffee!😔 My cashier was nice, but the order taker was rude!🤬 I continue to go back to my favorite store!
Atmosphere: 3
Food: 2
Service: 4
charles keller
If you don’t like your job then quit. Last time I checked I didn’t want my food to be smashed and covered in mustard.
Atmosphere: 1
Food: 1
Service: 1
Leslie Aaron
Absolutely terrible. Both double quarter pounders had both patties that were cold and still red throughout.
Food: 1
Service: 2
Recommended dishes: French Fries, Apple Pie
Susana Medellin
Food was good and hot. Ice cream was too soft and hardly any ice cream in the cone.
I went there twice today and both times my order was wrong and our fries were cold. I had to pull up and wait for our food. How is it that they would have us wait and still mess up the order and give us cold food? This has to be the worst McDonald's in Hampton Roads. Before it was closed for renovation we stopped going due to the service and quality of food. All they did was put lipstick on a pig. Management must be changed. They are doing a horrible job! If I could give a zero I would.
Atmosphere: 1
Food: 1
Service: 1
jon plante
Ordered on the kiosk and waited. And waited. And waited. 2 people had ordered in front of me. After a couple minutes I timed it. 9:12 minutes and that’s before I started to time it. I got a 5 dollar meal. Simple. The guy making food checked his phone on the food line more times than he did make a burger. Worst mcdds in
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Mcdouble
Jade Poe
I don’t know what’s happened to this establishment but lately they really suck! A couple months ago they were super fast, now going to this location is just a headache. Sitting at the order screen for 5 minutes before they take your order makes zero sense.
They also enjoy parking you to make their drive thru times appear low but I’ve literally waited 15 minutes for them to bring out a happy meal.
2/10.
Atmosphere: 1
Food: 1
Service: 1
Matt Shannon
These people are sharp as a bowling ball.
Atmosphere: 1
Food: 1
Service: 1
Max Delpivo
Should have just went to chic filet if I had to wait in a parking spot for 15 min for cold food . Insane how they survive.
You can’t follow directions even if it grabbed you by your nuts and led you.
Get your reciept and calculate your change. Don't split cash and card either with them either. You think you paid the correct amount on card vs cash you gave them but you'll find out total charge on only card. While keeping cash... speak clearly also so they don't charge for 2 items when you ordered 1. It's mcdonalds after all 🤷🏾♀️
Atmosphere: 1
Food: 5
Service: 1
I will never come to this McDonald again. My food was cold and when I told them they give me attitude.
Food: 1
Service: 1
Recommended dishes: French Fries, Big Mac
The worker kept messing up orders and they did not switch the guy out even put the hard end of tomato on sandwich i don't think I will be coming back to this location. Even when I heard the other customer say there stuff was messed up the other employees said the name of the guy that was messing everything up if you don't want to work quit.
Atmosphere: 2
Food: 1
Service: 1
Staff was just walking around didn't ask what my needs and Fries were hard and cold
Atmosphere: 4
Food: 3
Service: 2
The general manager of this establishment stole money from me and banned me after they took ok my money due to an error on their part. She told me she couldn’t give me the full meal but would give me a $1 sandwich to make up for THEIR error. Instead she never came back and the police were called. Never got my money back and have never been so humiliated over all over a sandwich. I pray the light skinned manager who refused to give me her name working the lunch rush on 2.17.25 on volvo reaps what she sows.
Atmosphere: 1
Food: 1
Service: 1
McDonald's is always the go-to for breakfast and coffee ☕️, but I went to another location this time and was not too satisfied! 😔 My usual location on Military Hwy actually scrambles my eggs, but this location makes the square like on a biscuit and I didn't like that for my 2 sides of eggs that I always order and the latte machine was down, so I couldn't get my needed coffee!😔 My cashier was nice, but the order taker was rude!🤬 I continue to go back to my favorite store!
Atmosphere: 3
Food: 2
Service: 4
If you don’t like your job then quit. Last time I checked I didn’t want my food to be smashed and covered in mustard.
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible. Both double quarter pounders had both patties that were cold and still red throughout.
Food: 1
Service: 2
Recommended dishes: French Fries, Apple Pie
Food was good and hot. Ice cream was too soft and hardly any ice cream in the cone.
Food: 3
Service: 5
Restaurantji Recommends
I went there twice today and both times my order was wrong and our fries were cold. I had to pull up and wait for our food. How is it that they would have us wait and still mess up the order and give us cold food? This has to be the worst McDonald's in Hampton Roads. Before it was closed for renovation we stopped going due to the service and quality of food. All they did was put lipstick on a pig. Management must be changed. They are doing a horrible job! If I could give a zero I would.
Atmosphere: 1
Food: 1
Service: 1
Ordered on the kiosk and waited. And waited. And waited. 2 people had ordered in front of me. After a couple minutes I timed it. 9:12 minutes and that’s before I started to time it. I got a 5 dollar meal. Simple. The guy making food checked his phone on the food line more times than he did make a burger. Worst mcdds in
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Mcdouble
I don’t know what’s happened to this establishment but lately they really suck! A couple months ago they were super fast, now going to this location is just a headache.
Sitting at the order screen for 5 minutes before they take your order makes zero sense.
They also enjoy parking you to make their drive thru times appear low but I’ve literally waited 15 minutes for them to bring out a happy meal.
2/10.
Atmosphere: 1
Food: 1
Service: 1
These people are sharp as a bowling ball.
Atmosphere: 1
Food: 1
Service: 1
Should have just went to chic filet if I had to wait in a parking spot for 15 min for cold food . Insane how they survive.
Food: 1
Service: 1
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